Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
3,686 reviews
#76 of 510 Hotels in New York City
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Panoramas (3) Room & Suite (538)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#76 of 510 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South is an all-suite, extended-stay hotel conveniently located on the West Side of Manhattan. Just one block from Times Square, we offer a contemporary base in the heart of The Big Apple. Local attractions include the Broadway Theater District, Times Square, Radio City Music Hall, Central Park and Fifth Avenue shopping. The surrounding neighborhoods of Midtown, Chelsea and the Flower District offer art galleries, music venues, eclectic dining and nightlife. Our flexible studios are equipped with amenities including complimentary WiFi, full kitchens, sofa beds, and flat panel TVs. The 24-hour Suite Shop offers snacks . All guests receive complimentary hot breakfast and can access our 24 hour business center as well as our fitness center offering contemporary cardio and weight equipment with TV monitors. Meeting space rental is also available.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Breakfast buffet
Kid-friendly buffet
Vending machine
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish, Chinese, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
447Restaurantswithin 0.5 km
109Attractionswithin 0.5 km
Contact
312 West 37th Street, New York City, NY 10018-4208
Getting there
34th St – Penn StationNew York City Subway4 min
42nd St – Port Authority Bus TerminalNew York City Subway6 min
3,686Reviews273Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
We live 20 miles North of NYC and wanted a quick getaway and to support the local economy. Upon arrival (4pm) we found out the room we reserved via app check-in was no longer available and had to wait at check-in for 15 minutes. We had spent the day walking the city on a cold day and was ready for a hot shower. Unfortunately we were bumped to a room with no towels and had to wait hours to get the towels at 8pm. The toilet was also clogged but apparently there was no maintenance person working, a security member eventually came with a plunger. Later at bed time we found out the sofa bed didn't have any linens. We tried calling but was constantly put on hold. Frustrated I went to the front desk and spoke with the attendant to find out there was no linens or blankets. After awhile they found some oversized sheets but there was no blankets. I ended up getting a less than restful night of sleep (slightly cold). This was not the experience I had expected. The staff seemed like they wanted to help but were powerless due to poor management.…
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Date of stay: December 2020
Value
Cleanliness
Service
Helpful
Hotel's Favourite
We are silver HH members who booked a King Efficiency Studio with Sofabed for 3 people for $108.85 USD per night (inclusive of tax and all fees PLUS free breakfast) about 3 days in advance during all the coronavirus craziness. I think 3 things are critical to a hotel stay so always prioritize reviewing the property location, a good night's rest, and a good morning shower: LOCATION: 4.5/5. Located in the garment district (lost of clothes re-sellers), about a 10 minute walk from either Times Square or Penn Station - exactly perfect for not having to drag your bags very far while also being close to the action and good subway stations. GOOD SLEEP: 5/5 Comfortable bedding, room was quiet, and no issues at all. SHOWER: 4.5/5 Hot water and good pressure. Average toiletries. Nice sized walk in shower with door.....but the door didn't close all the way and the seal was cracked in a few places which resulted in some water leaking out after every shower that needed to be cleaned up.....but I forgot to tell them about the problem, so some of that is my fault too. Other Comments: - FREE coffee and tea and water in the lobby - 2 FREE bottles of water on arrival for our HH status - We arrived VERY early at 9:45 AM for our evening stay and were expecting to just leave our bags BUT they surprised us by going ahead and checking us in AND invited us to grab a bite of what was left at breakfast. - Speaking of breakfast - it is GREAT and FREE. Much more comprehensive and nice than average hotel continental - they had juices, coffees, teas, fruit, oatmeal, pastries, muffins, hot eggs, hot sausage/ meat, potatoes, and some kind of (varied by day) waffle/ pancake/ french toast. This is a huge convenient value in NYC and probably saves you $10-$15 per person. - Complimentary newspaper - Staff were all friendly and helpful. - The hotel lobby is very nice and inviting with nice spaces to hang out and relax near the fireplace. The rooms was fairly modern and in good shape. We had previously stayed right next to Times Square at hotels that probably charge 40% more per night AND now have started charging an extremely insulting $30 per day resort charge for things that are free or unnecessary (land line phone, WIFI, etc).....so this place is a gem. Particularly if you want to split being close to Penn Station and Times Square. We will definitely be back - nice place!!…
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Mark T, General Manager at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Responded 16 Mar 2020
Thank you for taking the time to share your experience about your recent stay at our hotel.. We sincerely appreciate your feedback
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First time visiting NY with my family and I have to say that regarding our stay at this Homewood location it made it easier for us to get around the points of interest we wanted to visit like the Statue of liberty, The 9/11 memorial,th Maddison Square Garden,the Brooklyn bridge just name a few. It only took us 5mnts walk to Penn Station if you planning to move around by train its an excellent area. The staff members were very nice and very helpful specially Audreen, at the front desk she went above and beyond to help us with whatever we need it in our 3 nights stay. Rooms are very spacious and clean, breakfast was very good. The only thing that I did not like its their policy of not having houskeeping service unless you stay 5 nights or more. However we did enjoy our stay and will definitely recomend it.…
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Mark Thomson, General Manager at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Responded 13 Jan 2021
We thank you for giving Homewood Suites an opportunity to be your home away from home! We are very pleased to know you have enjoyed your stay with us. We also do appreciate your feedback on what we can better work on for future stays! We hope to see you again soon. Take care.
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+1
Stayed One Night,1/7/21 With My Wife For A Birthday Celebration.Great Room W/Kitchenette.Friendly Staff. Affordable Parking Across The Street, Paid $45.00 For Suv For 24 Hours. Unfortunately Homeless Are Staying At Hotel 2 Doors Down And Upon Arrival There Was A Homeless Family Checking In To The Hotel. One Family Member Was Clearly On Drugs And There Was Also A Transvestite Hanging Out In Lobby. Later In The Evening We Went To 22Nd Floor Rooftop Area And There Was A Young Lady Getting High. The Area Surrounding The Hotel Is Sketchy At Best. We Were Told By Staff To Be Careful At Night Walking By The Surrounding Area Of The Hotel. We Did Some Research Later And Found Out That Right Now 20% Of All Manhattan Hotels Are Acting As Homeless Shelters And The Worst Area Is The Midtown Area. More Than Likely This Will Only Get Worse. This Location Is Very Convenient For Hudson Yards And Midtown. The Room Was Excellent, Clean And Modern With Stove, Large Fridge, Microwave And Even Dishwasher. The Staff Is Doing What They Can To Make Your Stay Enjoyable But I Feel They Are Understaffed. Twice The Front Desk Was Unmanned. Its A Shame Because The Hotel Itself Is Very Nice. Not Sure If I Would Return Because Of Safety Issues.…
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Date of stay: January 2021
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from Mark Thomson, General Manager at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Responded 10 Jan 2021
Thank you for choosing Homewood Suites to be your home away from home! Our goal is to give our guests the best experience possible in these times. As a team we take pride in being welcoming, and guest satisfaction. We very much appreciate you for writing us a review, and your feedback. We hope you choose us for your future stays in the big apple.
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There are so many factors to consider. Location: convenient to everything, but sucks flooded with drug addicts and homeless persons sketchy AF , but never felt unsafe. Customer service: no issues at all, everyone was nice. Hotel: forget about breakfast unless u arrive at opening, see pics room wasnt terrible. I had to call and ask for towels of which 2x they mentioned they had none and cookware. Towels were extremely cheap. Outside wrapped with crime tap NY day, but hey it’s New York! Overall my needs were met.
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Date of stay: January 2021Trip type: Travelled on business
Helpful
Response from Mark Thomson, General Manager at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Responded 7 Jan 2021
Thank you for choosing Homewood Suites to be your home away from home! Our goal is to give our guests the best experience possible in these times. As a team we take pride in being welcoming, and guest satisfaction. We very much appreciate you for writing us a review, and your feedback. We hope you choose us for your future stays in the big apple.
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PRICE RANGE
US$137 - US$475 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
293
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Claim Your Listing Frequently Asked Questions about Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Which popular attractions are close to Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Nearby attractions include Mission Escape Games (0.2 km), Style Room NYC Shopping Tour Experiences (0.4 km), and Shop Gotham NYC Shopping Tours (0.3 km).
What are some of the property amenities at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Guests can enjoy breakfast during their stay.
Is parking available at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and Il Punto.
Are there opportunities to exercise at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.