Courtyard by Marriott New York Manhattan/Chelsea
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About
#196 of 539 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Courtyard by Marriott New York Manhattan/Chelsea is located within walking distance of Penn Station, Madison Square Garden and Herald Square. The Chelsea Hotel in New York City is Silver LEED Certified and is proud of its efforts to reduce its carbon footprint. The hotel opened in December of 2013, and is unique in design. It features 273 guestrooms that include 17 suites. Our chic hotel is within walking distance from Madison Square Garden, Macy's and the Empire State Building. Ride Penn Station to Central Park, Times Square and other attractions near Midtown Manhattan. The West Side is yours to explore, from the High Line at Chelsea to Chelsea Market. Your Manhattan hotel room includes a flat-screen TV, mini-fridge and hairdryer. Enjoy onsite Table 135 Restaurant for Breakfast and keep your workout routine in our Fitness Center.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
100Great for walkers
Grade: 100 out of 100
454Restaurantswithin 0.5 km
121Attractionswithin 0.5 km
135 W 30th St, New York City, NY 10001-4012
Getting there
28th StNew York City Subway3 min
34th St – Penn StationNew York City Subway4 min
Car HireSee all New York City car hire
1171Reviews52Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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What a way to start the day!! Bistro 135 has the best service I’ve ever experienced! Carlos and the chef were energetic, welcoming, and provided outstanding service. I felt energized by their positivity and genuine love of their job! They are day makers and I strongly recommend starting your day at Bistro 135!
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Renee Channell, Owner at Courtyard by Marriott New York Manhattan/Chelsea
Responded 2 days ago
Thank you for taking the time to complete a review of our property. Our team takes pride in providing each and every guest with a wonderful experience and we appreciate you taking the time to recognize them. I will be sure to share your kind words with Carlos and our Table 135 team!! We are so glad you enjoyed your stay and look forward to your next visit!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great property and conveniently located. Even quiet by NYC standards. But..the main reason I stay at this property and return regularly is the the great staff in particular the groups that serves breakfast each morning. There is not a more pleasant and genuinely outgoing group in any Courtyard property I have stayed in around the country. Carlos and his team as quite simply amazing and one of a kind..
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Renee Channell, Owner at Courtyard by Marriott New York Manhattan/Chelsea
Responded 2 days ago
Thank you for taking the time to complete our guest satisfaction survey. Our team takes pride in providing each and every guest with a wonderful experience and we appreciate you taking the time to recognize them. I will be sure to share your kind words with Carlos and our Table 135 team!! We are so glad you enjoyed your stay and look forward to your next visit!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel to NYC frequently, and the Courtyard Chelsea is my home away from home. I'. always greeted with smiling faces and a positive attitude. The rooms are big for NYC and clean and well organized. Carlo, Tenzin, and Terry are the BEST! The hottest coffee is ready at 6 am...which is much appreciated. Carlos always greets each guest, remembers everyone, and is in a terrific mood.
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Date of stay: August 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 3 weeks ago
Dear VoyagerBusyMom, Thank you for taking the time to share feedback on your recent visit! I know that you have many choices in New York City and on behalf of our team, thank you for your business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates, particularly Carlos, Tenzin, and Terry, as well as our hotel leaders to celebrate the great guest experience they were able to provide. We look forward to having the opportunity to host you again during your next visit to Chelsea. Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very nice, clean, no-frills hotel in the lovely nabe of Chelsea. Walking distance to Penn station, High Line, Whitney, loads of galleries, etc. GREAT staff-- super friendly and responsive. Bigger than average rooms for the area; comfortable bed; speedy elevators; nice art on the wall. No restaurant or bar, minimal freebies, but who needs those when the neighborhood is full of them and the hotel price is right. My biggest beef is terrible lighting in the room and bath. I was able to relocate the desk lamp as a reading light, though. Also, no recycling container. But I will definitely stay here again.
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Date of stay: August 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 3 weeks ago
Dear Snarth, Thank you for taking the time to share feedback on your recent visit to Courtyard by Marriott New York Manhattan/Chelsea! I know that you have many choices in New York City and on behalf of our team, thank you for your business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates and leaders to celebrate the great guest experience they were able to provide. Thank you for also sharing feedback on the lighting in the guest room. I am sorry that you had this experience! You will be excited to know that we will be going through a room renovation early next year, I will be certain to share your feedback regarding the lighting with our design team. We look forward to having the opportunity to host you again during your next visit to Chelsea. Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea tyler.wood@marriott.com T 212.967.6000 D 212.912.3171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very close to everything in midtown, 5 minute walk to Penn Station. Clean, great staff, left our luggage after checkout for the day and the gentleman working there was so nice have is a water and key ti use the bathroom. Safe as right across from local police station. Very quiet at night. Will stay again when in NYC.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 3 weeks ago
Dear StevensM8044NX, Thank you for taking the time to share feedback on your recent visit to Courtyard by Marriott New York Manhattan/Chelsea! I know that you have many choices in New York City and on behalf of our team, thank you for your business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates and leaders to celebrate the great guest experience they were able to provide. We look forward to having the opportunity to host you again during your next visit to Chelsea. Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea tyler.wood@marriott.com T 212.967.6000 D 212.912.3171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We’re repeat visitors here. The convenience to Penn Station first brought us here. The warm welcome, professional staff and comfortable rooms kept us coming back. For the few years we’ve been coming here (a few weekends a year), we see the same friendly faces. Having that consistency says a lot about the dedicated team they’ve built. Shadia was there to welcome us this time. A highlight of our stay is having breakfast at the Starbucks Cafe. EVERY TIME we’ve been here, the same three lovely men greet us with smiles, and a “welcome back.” Carlos, Tenzin and Terry are a highlight of our stay. Carlos even remembers our drink order after months away. Thank you for making us feel like we’re coming home…
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Try Piggyback across the street!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 3 weeks ago
Dear N3619NJjennifred, Thank you for taking the time to share feedback on your recent visit to Courtyard by Marriott New York Manhattan/Chelsea! I know that you have many choices in New York City and on behalf of our team, thank you for your loyal repeat business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates, particularly Shadia, Carlos, Tenzin, and Terry, as well as our hotel leaders to celebrate the great guest experience they were able to provide. We look forward to having the opportunity to host you again during your next visit to Chelsea and I hope to have the opportunity to introduce myself during your next visit! Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea tyler.wood@marriott.com T 212.967.6000 D 212.912.3171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When staying in New York City, this is my absolute favorite place! The location is fantastic, in bustling Chelsea, close to Penn Station and Grand Central, the New York Public Library, Herald Square, Times Square, and Hudson Yards, it is connected by subway, PATH, and commuter rail to literally the entire city. While a busy neighborhood, the street is surprisingly quiet. Most of the hotel staff has been there for a long time - a very good sign! The staffing fortunately stayed on board all through the pandemic and got the place up and running again, in their customary skillful, personable, and friendly style. Carlos, and Tenzin, and their colleagues at the breakfast place make you really feel home every time you visit. They are my New York City family!
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 12 Aug 2023
Thank you for taking the time to share feedback on your recent visit to Courtyard by Marriott New York Manhattan/Chelsea! I know that you have many choices in New York City and on behalf of our team, thank you for your business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates, specifically Carlos and Tenzin, and hotel leaders to celebrate the great guest experience they were able to provide. We look forward to having the opportunity to host you again during your next visit to Chelsea. Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea tyler.wood@marriott.com T 212.967.6000 D 212.912.3171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location which brings youa few minutes walk to Madison Square Garden, Penn Station and Herald Square. 30th street is itself more quiet than neighboring ones, and this Courtyard offers safe and comfortable lodging. The front desk staff are friendly and attentive.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Uber, Subway, pedicab and walking are all great options to get arouns5
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 4 Aug 2023
Dear KavitaD, Thank you for taking the time to share feedback on your recent visit to Courtyard by Marriott New York Manhattan/Chelsea! I know that you have many choices in New York City and on behalf of our team, thank you for your business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates and leaders to celebrate the great guest experience they were able to provide. Based on your score of a 4 out of 5, I wanted to see if there were any areas we could have improved upon during your visit. I've left my contact information below if you would like to share any additional feedback with me directly. We look forward to having the opportunity to host you again during your next visit to Chelsea. Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea tyler.wood@marriott.com T 212.967.6000 D 212.912.3171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlos is the friendliest most attentive person at the Courtyard Cafe 135 / Starbucks He's equally kind to seniors and children. Hopefully Marriott will retain him and honor his service. I am a Marriott Bonvoy member and very much appreciate such talented as Carlos. He’s a gem! Elizabeth Asher Feldman
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 1 Aug 2023
Dear Macchu P, Thank you for taking the time to share feedback on your recent visit to Courtyard by Marriott New York Manhattan/Chelsea! I know that you have many choices in New York City and on behalf of our team, thank you for your business. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most to us – you! I look forward to sharing your positive feedback with our associates and leaders to celebrate the great guest experience they were able to provide. We look forward to having the opportunity to host you again during your next visit to Chelsea. Sincerely, Tyler Wood Assistant General Manager Courtyard by Marriott New York Manhattan Chelsea tyler.wood@marriott.com T 212.967.6000 D 212.912.3171
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, the hotel had some pleasant features. Room and hotel are a classic Courtyard--nothing fancy, but solid. Strengths: in hotel breakfast cafe has incredible staff, warm and super attentive. Housekeeping also outstanding! Housekeeper asked us for best time to clean every single day of the 4 days we stayed. Weaknesses: Front desk! Outside of Cesar, who is outstanding and should be recruited to a 5 star hotel and have his pay doubled, the rest were awful. Every day when we returned from our jaunts around the City, we asked the front desk if we could have a couple of the chilled bottle waters behind the counter. At first, there was resistance and heavy attitude. Confusing until it was rudely explained that these bottles were reserved for guests checking in. I see. A guest can come in for one night, get a bottle of water and a guest staying 4 nights cannot get one each day they are there. Bloody hot in NYC btw and we walked in the door clearly overheated. Hmm. Plus, I needed some cleaning done--needed to change to go out again since clothes were sweat soaked. I asked about cleaning and told the clothes would be ready the next day at 10 am. Nope. I went later, no clothes. I get them the next day--the ticket said they would be ready tomorrow (back home yesterday). And a $20 dollar same day charge was tacked on. Btw, I'm Bonvoy elite, so just figure what it is going to be like for you. Biggest jerks ever at the front desk. Not worth it--plenty of hotels in NYC. Better run Courtyards too. Stayed at the one on 40th St and the staff could not have been nicer.…
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Date of stay: July 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Tyler Wood, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 20 Jul 2023
Dear AppreciateGoodStaff, Thank you for taking the time to share feedback on your recent visit with us! I know that you have many choices in New York City and on behalf of our team, thank you for your business! Our number one goal is providing a flawless experience for our guests. With that being said, while it was encouraging to hear of some of the positive aspects of your stay, I can't help but be alarmed and disappointed to read your feedback surrounding some of your front desk interactions as well as with our dry cleaning partner. Please know that our leadership team has already shared your feedback with our associates to ensure they feel empowered to provide waters and take best care of our guests. I'd like to connect with you directly and gather additional details on your stay so that I may make sure that we have fully addressed all aspects of your feedback. I'd also like to extend my personal assistance should your travels bring you back to our hotel. Please feel free to reach out to me directly at tyler.wood@marriott.com. Kindly, Tyler Wood Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$255 - US$506 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Midtown
NUMBER OF ROOMS
273
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Claim Your ListingCOURTYARD BY MARRIOTT NEW YORK MANHATTAN/CHELSEA - UPDATED 2023 Hotel Reviews & Price Comparison (New York City) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott New York Manhattan/Chelsea
Which popular attractions are close to Courtyard by Marriott New York Manhattan/Chelsea?
Nearby attractions include Manhattan Skyline (0.5 km), Empire State Building (0.5 km), and The Magician New York (0.4 km).
What are some of the property amenities at Courtyard by Marriott New York Manhattan/Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott New York Manhattan/Chelsea?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Courtyard by Marriott New York Manhattan/Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Courtyard by Marriott New York Manhattan/Chelsea?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Courtyard by Marriott New York Manhattan/Chelsea?
Conveniently located restaurants include Katherine Meets Toni, Best Bagel and Coffee, and Johny's Luncheonette.
Are there opportunities to exercise at Courtyard by Marriott New York Manhattan/Chelsea?
Yes, guests have access to a fitness centre during their stay.
Does Courtyard by Marriott New York Manhattan/Chelsea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard by Marriott New York Manhattan/Chelsea?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Chinese.
Are there any historical sites close to Courtyard by Marriott New York Manhattan/Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.5 km), World Trade Center Memorial Foundation (4.5 km), and Hamilton Park (3.2 km).
Is Courtyard by Marriott New York Manhattan/Chelsea accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.