Courtyard by Marriott New York Manhattan/Chelsea
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 15/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott New York Manhattan/Chelsea
Updated 15/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#171 of 539 in New York City
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Courtyard by Marriott New York Manhattan/Chelsea is located within walking distance of Penn Station, Madison Square Garden and Herald Square. The Chelsea Hotel in New York City is Silver LEED Certified and is proud of its efforts to reduce its carbon footprint. The hotel opened in December of 2013, and is unique in design. It features 273 guestrooms that include 17 suites. Our chic hotel is within walking distance from Madison Square Garden, Macy's and the Empire State Building. Ride Penn Station to Central Park, Times Square and other attractions near Midtown Manhattan. The West Side is yours to explore, from the High Line at Chelsea to Chelsea Market. Your Manhattan hotel room includes a flat-screen TV, mini-fridge and hairdryer. Enjoy onsite Table 135 Restaurant for Breakfast and keep your workout routine in our Fitness Center.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Bowling offsite
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Russian, Spanish and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
534Restaurantswithin 0.5 km
122Attractionswithin 0.5 km
Contact
135 W 30th St, New York City, NY 10001-4012
Getting there
28th StNew York City Subway3 min
34th St – Penn StationNew York City Subway4 min
Car HireSee all New York City car hire
Nearby restaurants
Liberty Bagels Midtown
285 reviews7 minAmerican
Best Bagel and Coffee
1,636 reviews5 minAmerican
NY Pizza Suprema
1,302 reviews5 minItalian
Johny's Luncheonette
411 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Manhattan Skyline
21,346 reviews6 minPoints of Interest & Landmarks
Empire State Building
92,462 reviews6 minArchitectural Buildings
The Magician at the NoMad Hotel
389 reviews6 minTheatre & Performances
Escape Room Madness (5th Floor)
190 reviews5 minEscape Games
See all nearby attractions1126Reviews52Q+A100Room tips
Reviews
Traveller rating
- 573
- 408
- 103
- 26
- 16
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Popular mentions
We are a family of four and stayed in the family suite with two double beds on the top floor. The hotel is super close to Penn Station and since we arrived into and departed by train at Penn Station it just made the walk to and from the hotel with our bags very convenient. The room was perfect for our family with the sitting area with sink, fridge and microwave. The staff was friendly and helpful, and even the cleaning staff was so so nice. The hotel has a nice big sitting area on the ground floor where you can sit and eat take out food or just gather with family and friends to lounge and talk. Then in the basement there is a gym and laundry room. Subways uptown and downtown were nearby as well so getting around the city was pretty easy. Overall a nice stay in a very centrally located location to see the city.…
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Date of stay: April 2022
Rooms
Service
Helpful
Response from Charles Walker, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 12 Apr 2022
Thank you for staying with us!
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- Lobby was pretty much non-existent and seemed unclean at first glance - Hotel felt like it was built in the 90's rather than 2013 - Elevators were unclean when we checked in. There was an unusual water like substance on the floor of one of the elevators when we checked in - Hotel staff wasn't too welcoming. It felt like I was just a number and they weren't too helpful. Not saying they didn't help us when we requested things like towels or information but I could tell they didn't really want to help or cared. - Housekeeping staff was nice - Hotel rooms and the property in general is poorly designed - Dusty curtains (not a huge issue but for someone with asthma it's inconvenient) - Overall, it's fine for a night or 2 but I wouldn't recommend it for any longer considering there are much better hotels in area for very similar prices such as hotel eventi - Location is the only positive note about the hotel, but I will definitely be staying elsewhere next time…
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Helpful
Response from Ed P, General Manager at Courtyard by Marriott New York Manhattan/Chelsea
Responded 27 Mar 2022
Good Morning newyorktravel1234 Thank you for staying with us and sharing your experience. Without feedback we can not improve. I apologize for the lack of service and quality you encountered during your stay. That is not something our hotel or Marriott hold to standards. I appreciate the kind words for our housekeeping staff, and have shared your concerns with the rest of the staff to ensure we do better next time. We hope to see you again to show the hospitality and care that we are known to give.
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The room was nice though slightly cramped with twin double beds for four adults. We had pre-requested a room with a city-view but the room had a partial view of a road behind the hotel. When questioned, the staff said this is the best they could offer! The beds were comfortable and the overall upkeep and cleanliness of the room was good. There was no room service and the food had to be ordered from outside. A very unique and peculiar thing was the wash-basin tap in the bathroom. For some strange reason, the tap was positioned on the left side of the basin instead of the center which is the norm. This made it very inconvenient and cumbersome to use it as the hand would invariably hit the tap. The best thing about this hotel is it's location. Most of the popular areas/streets are within a few minutes walking distance. Kevin, from the Front desk, stood out among the staff for being the most courteous and helpful.…
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Date of stay: May 2021
Location
Cleanliness
Service
Helpful
Response from Charles Walker, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 23 Mar 2022
Thank you for staying with us! We appreciate all your feedback. We hope to see you again next time to provide another great stay.
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This hotel has a great location for a MSG event. The rooms are dated but to be expected for this price point in New York. The front desk staff was very pleasant. That said they were poorly trained and uncertain what to do with unruly guests. We are titanium members and in the thousands of nights we’ve spent in Marriotts I’ve never felt unsafe. Last night was a first. The room next to us was jammed with people. Music started at 11:30. There were grossly intoxicated people walking in the halls, knocking on our door. Security came up and simply asked to who the room was registered to and to turn the music down. Truthfully, they laughed in his face. By 12:45 we asked to be moved. It required security escort to get to new room. The guard shared that the guests were “going to be evicted,” but it was a few hours too late for that. Security was inadequately trained or perhaps not empowered by Marriott. Next time definitely staying at the Fairfield Inn near Penn Plaza.…
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Date of stay: March 2022Trip type: Travelled
Room Tip: Stay at the Fairfield Inn for MSG
See more room tips
Helpful
Response from Charles Walker, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 13 Mar 2022
Dear Simstravel, Thank you for being a loyal Marriott guest. I appreciate you taking the time to share your recent experience. This type of experience is not what we strive for our guest to experience. The Chelsea Courtyard prides its self for being a safe, clean, and comfortable hotel. If you are available I would love to speak with you to learn more about this situation as it is not common for us to receive this type of feedback. You can contact me at the hotel at 212-967-6000. Thank you!
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Wife and I visited for a weekend trip to NYC. A good location close to Penn Station, Korea town, the Statue of Liberty, Macy's....and across the street from a police precinct (Traffic control...so not too busy and I heard not a siren). No onsite parking, but they get you a $50 rate at the Icon garage at the end of the block. Room was a bit snug and I was a bit surprised not to have an upgrade based on my status as the hotel did not appear to be busy....we heard nobody on our floor during the stay. Elevators were clean and quick. Room was clean. Bathroom was fine...water pressure on the 12th floor was decent...only complaint was crappy thin towels. Re the room...my only complaint is the small wardrobe and teh fact that there was not a single coat hook in the room (plenty of places to ahve installed some). Did not use the coffee shop/breakfast. Staff was welcoming. I'd certainly use the hotel again. Coffee maker and fridge in teh room...no tea.…
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Date of stay: March 2022
Helpful
Response from Charles Walker, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Chelsea
Responded 13 Mar 2022
Thank you for staying with us!
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PRICE RANGE
US$187 - US$461 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Midtown
NUMBER OF ROOMS
273
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott New York Manhattan/Chelsea
Which popular attractions are close to Courtyard by Marriott New York Manhattan/Chelsea?
Nearby attractions include Manhattan Skyline (0.5 km), Empire State Building (0.5 km), and The Magician at the NoMad Hotel (0.4 km).
What are some of the property amenities at Courtyard by Marriott New York Manhattan/Chelsea?
Some of the more popular amenities offered include free wifi, a fitness centre, and a business centre.
Which room amenities are available at Courtyard by Marriott New York Manhattan/Chelsea?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Courtyard by Marriott New York Manhattan/Chelsea?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Courtyard by Marriott New York Manhattan/Chelsea?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Courtyard by Marriott New York Manhattan/Chelsea?
Conveniently located restaurants include Best Bagel and Coffee, NY Pizza Suprema, and Johny's Luncheonette.
Are there opportunities to exercise at Courtyard by Marriott New York Manhattan/Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott New York Manhattan/Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott New York Manhattan/Chelsea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard by Marriott New York Manhattan/Chelsea?
The staff speaks multiple languages, including English, Spanish, French, Russian, and Chinese.
Are there any historical sites close to Courtyard by Marriott New York Manhattan/Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.5 km), World Trade Center Memorial Foundation (4.5 km), and Hamilton Park (3.2 km).