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Hampton Inn Manhattan - Madison Square Garden Area

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Hampton Inn Manhattan - Madison Square Garden Area
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1,817 Reviews from our TripAdvisor Community

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Lorton, United States
Reviewed yesterday NEW

This Hampton scored a Trifecta (Service-Value-Location). I highly recommend this property. The staff were very helpful and friendly. Only a two blocks from MSG and Penn Station. Short Uber/Taxi to Times Square and the rest of NYC.

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Helpful?
Thank Stacy F
Daresbury, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017 via mobile

We stayed here for Christmas & New Year and had a fabulous time. The reception staff always had a friendly welcome and greeting for us, the rooms are very comfortable and clean. The breakfast was delicious and the room was always clean and well stocked, all the staff were very helpful but particularly the petite lady who looked after the...

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Helpful?
1Thank Cheryl L
About Hotel's Favourite Review
David R, Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Dear Cheryl L. Thank you for your lovely review. I will pass on your comment to our breakfast attendant Dolores. We hope to have you back in the near future.

Rome, New York
Reviewed yesterday NEW

Good hotel,clean location great...Staff very helpful and accommodating.With the storm approaching and threat of getting stuck, the manager was very understanding with early departure,But we went through the hotel direct to book originally. NO complaints,rooms a little tight for 3 but not too. we enjoyed this hotel.

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Thank Candace D
Reviewed 2 days ago NEWvia mobile

We stayed for 3 nights and had a lower floor room facing the busy 31st street. There was quite a lot of noise, though little actual car horns (or fire engines from the station half a block along 31st). Breakfast was okay, though there was rarely any fresh fruit available (usually taken as soon as it was put out &...

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Helpful?
Thank Andrew M
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Dear Valued Guest Thank you for having chosen our hotel for your trip to New York it was an honor to have had to as our guest. I deeply apologize that your experience with us overall was a sour one. We have taken the feedback that you provided and are working on fixing the issues mentioned. Thank you again for...

Brasilia, DF
Reviewed 5 days ago NEW

Great location, nice staff, excellent breakfast, comfy rooms. The attention by Luiza, at the front desk, was something great. Guests really feel at home Congratulations, guys!!! Congratulations, David Ruas!!!

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Helpful?
1Thank Alcantara001
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Thank you so much for your 5 star review! We are pleased to hear that you enjoyed our clean rooms, friendly staff and location. Our Team works hard to ensure that our guests receive the highest level of service available and that great NYC memories are made. On behalf of my entire Hampton Inn Madison Square Garden team, it was...

Chicago
Reviewed 6 days ago NEW

Great location, small hotel rooms, staff was good and the rooms were clean but once again, very small. Breakfast was okay as the items were limited. Since all rooms are close to each other it can be really noisy at times.

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Helpful?
Thank 754rohand
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Dear 754rohand Thank you for your review of the hotel. We are happy to see that your experience with us overall was a positive one. We hope to have you back in the near future.

Milwaukee, United States
Reviewed 1 week ago

great location, awesome service, helpful staff and complimentary breakfast was amazing. Cleanliness was superb. Restaurant suggestions requested and they gave great advice and directions for what was requested.

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Helpful?
Thank kathleensK9379JT
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Thank you for your kind words. we are always excited when a guest lets us how much they enjoy the hotel and it's many amenities. Our location is a definite bonus to staying with us. Thank you again we look forward to your return stay.

Reviewed 1 week ago

Very good experience. Staff excellent. Rooms on small side but typical NYC. Breakfast ok as standard Hilton free breakfast. Location to Penn Station and MSG excellent! Great value. Would stay there again.

Review collected in partnership with Hampton
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Helpful?
1Thank Kurt F
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Thank you for your kind words. we are always excited when a guest lets us how much they enjoy the hotel and it's many amenities. Our location is a definite bonus to staying with us. Thank you again we look forward to your return stay.

Reviewed 2 weeks ago via mobile

One thing I can say that is somewhat made them different is the staff that is working at this location. They don't have the attitude kinda thing of other Hotel in NYC that I have been too. They are reasonable unlike the other ones that just gives you a full stop sign. No ifs no buts so help you God....

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Helpful?
Thank Ryan B
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Dear Ryan B, Thank you so much for such a touching review! Our Team works hard to ensure that our guests receive the highest level of service available. It makes it all worth it when we get comments such as yours. On behalf of my entire Hampton Inn Madison Square Garden team, it was a pleasure to serve you!! We...

Connecticut
Reviewed 2 weeks ago

Stayed at this location this past weekend for the Billy Joel concert at Madison Square Garden. Our room was on the 20th floor and was super quiet of any horns honking or sirens going by. The bed was very comfortable. The elevators were slow to arrive but all in all, this is a terrific place to stay if you're going...

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Helpful?
Thank petals1999
David R, General Manager at Hampton Inn Manhattan - Madison Square Garden Area, responded to this review

Dear petals1999, Thank you for your review we are happy to see that your stay with us was comfortable and enjoyable. Our main goal is and always will be to ensure that regardless of the rate paid or Hilton Honor status every guest experiences the Hamptonality experience, a clean room, hot breakfast, and great customer service. We look forward to...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Situated just one block from Madison Square Garden, this hotel provides a great location for travelers looking to be walking distance to some of Manhattan’s top attractions. Catch concerts and games at MSG or walk to The Fashion Institute of Technology and see the latest fashions in the Garment District. Guests can walk to Penn Station which serves many of the city’s major subway lines and be anywhere in the city within minutes including top destinations like Times Square, Central Park and Broadway theatres. Guests will enjoy complimentary breakfast, high speed internet access, a modern fitness center and our well-equipped business center. After you’ve spent the day taking in the sights and sounds of the city, enjoy a peaceful night’s sleep in a comfortable Hampton bed®. ... more   less 

Additional Information about Hampton Inn Manhattan - Madison Square Garden Area

Address: 116 West 31st Street, New York City, NY 10001-3401
Region: United States > New York > New York City > Chelsea
Price Range: €192 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan - Madison Square Garden Area 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hampton Inn Madison Square Garden Hotel New York City
Hampton Inn New York City
Madison Square Garden Hampton Inn
New York City Hampton Inn
Hotel Style:
#60 Green Hotel in New York City
#97 Family Hotel in New York City
#136 Romantic Hotel in New York City
#158 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Manhattan - Madison Square Garden Area staff and other travellers.
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Questions? Get answers from Hampton Inn Manhattan - Madison Square Garden Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor or room to the rear, double rooms are huge sizes”
 of 5 bubbles mrsozzy, 1 Mar 2017 | Read review
“If you need dresser drawers see if they have any rooms that have them...mine did not.”
 of 5 bubbles T2834CQjohnr, 10 Feb 2017 | Read review
“No view but we like our room dark for sleeping. Room was very quiet.”
 of 5 bubbles stevelotte, 10 Feb 2017 | Read review
“Well located and a good breakfast”
 of 5 bubbles helpri, 9 Feb 2017 | Read review
“Try to get far for the elevator. Pretty loud.”
 of 5 bubbles BruBastos1, 28 Jan 2017 | Read review
5 of 5