I chose this place via online and there were no regrets! It EXCEEDED my expectations. The staff is professional and amazing. They go out their way to provide great service. This is my go to hotel whenever I visit NY
I spent 3 wonderful nights with my wife and 2 daughters in the WestHouse Hotel. I can't compliment the staff and facilities enough. They were so courteous and helpful whenever we had a query. The buffet breakfast and dinner were top drawer every night. The location to Central Park and Time Square is perfect. Thank you all and keep up the good work! Colin and Family
Took and trip to NYC with my daughter. Our experience at the WestHouse Hotel was Wonderful. Everyone was attentive and friendly. This hotel is ideally located. Near all the must-do-see in Manhattan. Thank You WestHouse Hotel!
I was at the WestHouse Jan 21-Jan 23 for a business trip. I have stayed here many times. It never ceases to amaze me the consistently excellent experience I have there. The entire staff is always courteous, friendly and professional. They are always trying to enhance your stay by making worthwhile suggestions. The WestHouse is a very reasonably priced hotel offering 1st class accommodations and service. I look forward to retuning this summer.
The Westhouse is a very nice boutique hotel that makes you feel like you are home. Excellent location, close to theaters, Central Park, Rockefeller Center, shopping and lots of great restaurants in the surrounding area. Alicia Nunez made us feel special by checking in a couple of times during our stay. Lobby is very comfortable and cozy. No need to look anywhere else!
My friend and I stayed here for our girls getaway weekend. This hotel is located near Times Square (without the crowd), close to Central Park, and a stones throw away from the subway station. Bed, pillows, and sheets were very comfortable. They gave us bottled water when we check in - I know this isn't much but nowadays, every little thing counts. Breakfast is included and it isn't your regular continental breakfast. Also, they have drinks (alcoholic and non-alcoholic) lite fare in the evening. Staff are nice and friendly. If you're looking for a hotel that provides great value - this is it. I'll definitely stay here again.
An Aladdin’s Den of Sophistication, luxury & comfort in the City that never sleeps! However, you will get to sleep and very comfortably in this bespoke quality super comfortable hotel! My husband and I, enjoyed a 6 day trip to New York and stayed in the most delightful of boutiques hotel. Which I hope to one day re-visit very soon. Upon arriving we were greeted by the ever so friendly & welcoming Chris Ortiz, who saw us comfortably up to our room. The room we stayed in was on the 22nd floor a King Deluxe room. Furnished with a most comfortable bed and quality bedding. It was a feat to wrestle myself from the slumbers that the quality bedding and very comfortable bed provided. The room was spacious, very clean and with quality mahogany furnishings. The bathroom is a Pandora’s box of truly great quality shampoo and conditioner provided by the hotel. The hair products sustainably sourced and blended into true quality, is a great gift of pleasure! The bathroom modern and exuding luxury and sophistication. Also, the two thick lush towel bathrobes were a great addition. I was pleasantly surprised to find my room had a GHD hairdryer which I took the pleasure in utilising. They also provided a premium body lotion too. Gloria, one of the House Keepers excelled in maintaining the clean and well made up “Wow!” factor that we got every time, we returned from a full day out. The resort fee which included breakfast, coffee and a selection of teas, plus soft drinks available throughout the day, and in the evening a hot meal, plus wines, beers and champagne. Upon returning to the hotel, after a full day and evening out, I went to the Terrace room (This is the room which the resort fee pays for - breakfast and an evening meal) It was quite late and the room was now closed. However, Jose a very helpful member of staff enquired, if I was ok and did I need anything? I commented I would love a hot cup of tea. Jose went out of his way to get me a hot cup of tea and walked with me carrying some of the condiments. The staff we encountered were all very friendly and super helpful, a real credit to this hotel! Quimby Hightower provided exceptional service in ensuring our comfort and enjoyment! Rafael in the Terrace room exuded warmth and an interest in our day. He always had a ready smile! My biggest quandary was my desire to enjoy the wonderful amenities, as opposed to wanting to do as much sight seeing, as possible! The location for us was perfect. Set in the heart of Manhattan we could walk to all the places we wanted to visit, such as Broadway, Stardust Diner, Times Square, Bryant Park and so on. I cannot rate this hotel enough … in the words of Simon Cowell it’s a “Yes!” From me!!!…
Wonderful hotel with friendly staff that are looking to please. Every morning they serve a delicious breakfast and the same went for dinner to location was a perfect distance to fifth Avenue shopping and Central Park. This hotel has become my go to hotel from now on whenever I will be staying in New York City.
It was a very pleasant experience to stay in this hotel. The most we liked is that they don't only offer a Breakfast Buffet, also they include dinner Buffet and an open bar. The rooms are beautiful and very confortable. And they have excellent workers at the Lobby who are very considerante and willing to help you. Especially Chris Ortiz who was very kind and mindful with us. So, next time I am back in NYC I will stay in this same hotel for sure! Also they have excellent location close to all important areas you must see! Thank you Chris!
The location is superb, I loved the view from our rooms and the amenities of the hotel were more than enough, the only issue we faced was that the breakfast area was small for the number of guests. The hotel staff were very nice and accommodating, shout out to Chris Ortiz who was always helpful and friendly with everything we needed during our stay. Will definitely stay there again when I visit New York again!