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JW Marriott Essex House New York

1,871 reviews
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Traveller (604)
Room & Suite (840)
Dining (45)
Overview
  • Excellent47%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
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4.5 Star Hotel
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5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,871)Write a Review
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All reviewscentral park souththe executive loungegreat locationcolumbus circlepark viewnew yorkguest relationsjunior suitetimes squarean upgradehistoric hotellincoln centerdirectly across the streetart decofront desk managerthe ritzcarnegie hall
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1 - 5 of 1,662 reviews
Reviewed 2 days ago via mobile

We stayed here for a long weekend with our kids. As Marriott Members we picked this location especially because of the views. I called 2 times in advance to request a high floor room for this reason. The second time the woman was annoyed, “you...More

1  Thank Dolphinetta
Reviewed 3 days ago

It pains me to leave this review, but I wouldn't revisit this hotel. Decided to do a quiet staycation in the city over Presidents Day weekend. Quiet is what I did not receive. Despite the gorgeous view of South Central Park and a very comfortable...More

Thank april g
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 2 days ago

Dear April G., Thank you for taking the time to review your recent stay with us. Although we are so pleased you enjoyed our perfect proximity to Central Park, comfortable beds, and quality service, we are sincerely sorry for the experiences you had that were...More

Reviewed 1 week ago

We have stayed at the Essex House in the past and although not for the past several years due to the price of accommodations, the rates were more at our price point recently. The staff are very friendly (Mohamed at the front desk is really...More

Thank Jerry0167
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 1 week ago

Dear Jerry0167, We greatly appreciate you taking the time to review your experience with us. Customer service is our highest priority, and we are pleased that you received such wonderful accommodation. We will happily share your satisfaction with Mohamed. He will be thrilled you enjoyed...More

Reviewed 1 week ago via mobile

We had difficulty at checkin as Platinum members- both my wife and I are Platinum. They tried to provide one card for access to the Executive Lounge and since we were on different schedules that was unworkable. Additionally we had two maintenance issues in the...More

Thank memgb2000
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 1 week ago

Dear Memg2000, Thank you for choosing our hotel and taking the time to review your experience. We are grateful you chose to stay with us and apologize for the situations you encountered. Please know that this experience in no way reflects our standard of excellence...More

Reviewed 1 week ago

Comfortable bed; clean hotel; great view of the Park; restaurant/bar downstairs had great drinks and okay food. Con: I've never been one to immediately put a do not disturb sign on the door, but if I stay here again, I would do that. Over the...More

Thank Aislinn G
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 1 week ago

Dear Aislinn G, We greatly appreciate your review and are thrilled that you had an enjoyable experience at JW Marriott Essex House. We are glad that our service, amenities, and beautiful views made your stay so memorable. Our priority is always to serve our guests...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$365 - US$807 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#138 Business Hotel in New York City
#168 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$365 - US$807 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#138 Business Hotel in New York City
#168 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (604)
Room & Suite (840)
Dining (45)
Amenities (41)
Business Centre & Event Rooms (11)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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jchark2002
5 December 2017|
AnswerShow all 3 answers
Response from L2T22 | Reviewed this property |
I am not with Marriott, but rather a guest there. Find and use a parking app is what I would suggest. But don’t forget, we’re talking about New York City, and their rate is on par with other NYC hotels!
0
Votes
John35242
4 October 2017|
AnswerShow all 6 answers
Response from DanChicago | Reviewed this property |
W had free WiFi for Marriott Gold?
0
Votes
Shen Z
28 September 2017|
AnswerShow all 4 answers
Response from Bill F | Reviewed this property |
you want the central park view, spectacular.
1
Vote
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12345610
Room Tips
"choose a room with a view of south central park"
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"Put up your Do Not Disturb Sign"
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"The family suite - or just get a high floor, view of central park is always nice"
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"Junior Suite 2808"
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