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Refinery Hotel

Traveller (1163)
Room & Suite (539)
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Hotel website
63 West 38th Street, New York City, NY 10018-3818 See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
Rooftop Bar
Fitness centre
5 Star accommodation
Additional information
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Offers from Refinery Hotel
Special Price: Save up to 20% off!!
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,706)
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All reviewsrooftop barparker quinnbryant parkhat factorythe empire state buildingcupcakesnew yorkmagnolia bakerygreat hotellive jazzhardwood floorsboutique hotelhotel gueststimes squaregreat boutiquecomfortable bedsstreet noise
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1 - 5 of 4,377 reviews
Reviewed yesterday

We stayed at Refinery for 14 days. As we arrived our bags were taken care of and we were directed to check-in. Upon check- in we received a glass of wine which was a nice touch and great start. Check in was smooth and service...More

Thank blueky333
Hotel's Favourite
Reviewed 20 February 2018

This is our second time staying at The Refinery and will certainly not be the last. The service and rooms are impeccable. The staff are very professional and friendly. We felt pampered by our stay. From our dinner at Parker & Quinn to our rooftop...More

Review collected in partnership with this hotel
Response from Eric_Refinery, General Manager at Refinery HotelResponded 22 February 2018

GIZMODONNA, wow! On behalf of the entire Refinery Team, I offer you my deepest thanks for your heartfelt review! We are humbled to have secured your faith and loyalty in our product and service, and cannot wait to welcome you back home!

Reviewed 2 days ago via mobile

I’ve had the pleasure of staying at this property twice in the last six months and had outstanding each visit. While the hotel is excellent, the people are what make your experience memorable. In fact, their service is not common in NY - I find...More

Thank Catebull
Response from EricF3522, General Manager at Refinery HotelResponded yesterday

Thanks for the stunning review, Catebull! We're delighted to hear about the amazing stay you had with us! It's wonderful our team went above and beyond to accommodate your needs and make you feel welcome. We strive to exceed our guests' expectations, so this is...More

Reviewed 4 days ago

I recently stayed at the Refinery for three days while attending a conference in NYC. I love this hotel. What a gem! From the courteous hotel staff to the personal uniquely clad bellmen to the bartenders at the downstairs bar, everything exceeded my expectations. I...More

Review collected in partnership with this hotel
Thank ZeeVeeRay
Response from EricF3522, General Manager at Refinery HotelResponded 3 days ago

Thank you, ZeeVeeRay, for the perfect review! We're elated that you had such a wonderful stay during your conference in NYC. Your compliments for our downstairs bar and wonderful team members are very appreciated. We will be sure to let the staff know that they...More

Reviewed 4 days ago via mobile

We booked this hotel because it was considered boutique, had a rooftop terrace and had a proper family room with a double-double combination, i.e. the other bed wasn’t a temp or z-bed. The bellhops are great in this place, really friendly and helpful. Reception staff...More

Thank GroverUK
Response from EricF3522, General Manager at Refinery HotelResponded 3 days ago

We appreciate you taking the time to share your feedback with us, Grover. We're disappointed your stay with us has been anything less than ideal. While we're glad you found our team to be helpful and friendly we regret that our accommodations at the bar...More

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Hotel class
Contact Information
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$322 - US$732 (Based on Average Rates for a Standard Room)
United States > New York > New York City > Midtown / Garment District / Manhattan
Traveller (1,163)
Room & Suite (539)
Dining (43)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (5)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & Answers
Ask a question
16 September 2018|
AnswerShow all 5 answers
Response from cala2502 | Reviewed this property |
Hi, the complimentary wine hour is running. There is also complimentary coffee in the the morning.
Lucy W
14 May 2018|
AnswerShow all 2 answers
Response from GroverUK | Reviewed this property |
No one under the age of 21 is allowed in either bar after 6pm
8 May 2018|
AnswerShow all 2 answers
Response from sam23sam | Reviewed this property |
Room Tips
"HIGH floor if available but rooms may only to to 12th floor"
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"take any uppoer floor rooms away from 38th Street."
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"Ask for what you want. If they have it, the staff will happily hook you up!"
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"Do not ask for a quiet room!"
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