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Four Points by Sheraton Manhattan Chelsea

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Traveller (178)
Room & Suite (204)
Dining (23)
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Overview
  • Excellent23%
  • Very good46%
  • Average21%
  • Poor6%
  • Terrible4%
Travellers talk about
“whole foods”(87 reviews)
“new york”(121 reviews)
“penn station”(59 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Manhattan Chelsea
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton Manhattan Chelsea
Special Offer: Breakfast for 2 Included
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,090)
There are newer reviews for Four Points by Sheraton Manhattan Chelsea
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All reviewswhole foodsnew yorkpenn stationwould stay here againrooms are smallaround the cornertimes squarefront desk staffhotel restaurantgreenwich villagebeds were comfortabletwo blocksby nyc standardsking roomstreet noiseearly checkfour nights
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11 - 15 of 960 reviews
Reviewed 5 April 2018

We had so many problems with the room! We got there and it took about fifteen minutes to get our room ready. Then we went into the room and it smelled like somebody had smoked an entire pack of cigarettes in the bathroom and another...More

Thank Judy C
Response from Robert K, Manager at Four Points by Sheraton Manhattan ChelseaResponded 25 April 2018

We are very sorry you did not enjoy your stay with us it is obvious we dropped the ball in many areas. We are sharing your review with the entire team.

Reviewed 1 April 2018 via mobile

The hotel sold more rooms than were available. When I tried to check in around 11pm I was informed the hotel was full, and I would need to find another place to stay. Not only did the hotel not call me to inform me of...More

1  Thank davisbl78
Response from Robert K, Manager at Four Points by Sheraton Manhattan ChelseaResponded 4 April 2018

We are very sorry that you did not have a good experience with regard to your check in to the property, this will be addressed with everyone involved. The hotel did try to contact the 3rd party booking channel on that evening to apprise them...More

Reviewed 1 April 2018 via mobile

In the heart of Manhattan; friendly staff during my 1 night stay. Rooms were not big or cheap (but this is in the heart of NYC!) But comfortable and fairly quiet. There is a Whole Foods about a block away with a great salad bar....More

Thank Indygirl575
Response from Robert K, Manager at Four Points by Sheraton Manhattan ChelseaResponded 4 April 2018

Thank you for your recent stay and for providing feedback overall about the experience overall, we are delighted you enjoyed your stay and would love to be your hosts once again when your travels bring you back to our area once again.

Reviewed 28 March 2018 via mobile

Very hard to say anything bad about this hotel, reception staff very friendly, always a greeting, smile and willing to help. Bar staff very good same as reception staff really nice atmosphere and nice to have drinks and some food. The location of the hotel...More

Thank Nigelmcevoy
Response from Robert K, Manager at Four Points by Sheraton Manhattan ChelseaResponded 30 March 2018

Thank you for the glowing review of the hotel we appreciate the feedback overall, we would be thrilled to be your hosts once again when your travels bring you back to our area once again.

Reviewed 23 March 2018

The rooms are VERY small, 10x10, but they meet the needs when you need a reasonably priced business hotel that is clean and has all the basics. The rooms were a little utilitarian, but no complaints. They were quiet and the internet was high speed....More

Thank MrPKI
Response from Robert K, Manager at Four Points by Sheraton Manhattan ChelseaResponded 25 March 2018

We are sorry you did not thoroughly enjoy your stay with us, it is our goal each and every day that our guests enjoy their stay. Please give us another try in the future when your travels bring you back to our area once again

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$188 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$188 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (178)
Room & Suite (204)
Dining (23)
Amenities (9)
Business Centre & Event Rooms (1)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
Kristen L
13 December 2017|
AnswerShow all 3 answers
Response from wdchuck1 | Reviewed this property |
The only way that you can swim there is if the basement floods... No Pool - but saying that, a proper pool in any NY hotel is a rarity
1
Vote
susiesbucketlist2016
23 November 2017|
AnswerShow all 2 answers
Response from Robert K | Property representative |
HI each room comes equipped with an iron and ironing board
0
Votes
deborahcurry
29 October 2017|
AnswerShow all 3 answers
Response from 125Charlie4 | Reviewed this property |
No swimming pool
0
Votes
Room Tips
"high floor!"
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"Stay facing the back. It overlooks buildings but people make the most of greenspace"
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"Use a different hotel!"
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"Ask the staff for the city views -- four rooms per floor overlook lower Manhattan. Room 2007 was next to..."
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