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Mandarin Oriental, New York

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Traveller (811)
Room & Suite (811)
Dining (93)
Overview
  • Excellent70%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“columbus circle”(155 reviews)
“lobby lounge”(67 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
All hotel details
Additional information
Offers from Mandarin Oriental, New York
Special Offer: Complimentary 3rd Night
Offers from Mandarin Oriental, New York
Special Offer: Complimentary 3rd Night
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,615)
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1,240 results
Traveller rating
856
212
96
51
25
Traveller type
Time of year
LanguageEnglish
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856
212
96
51
25
Show reviews that mention
All reviewscolumbus circlelobby loungetime warner centercentral parkasiate restaurantmo nychudson riverhudson view roomnew yorkfour seasonsroom servicetrump hotelwhole foodspark viewin room diningfloor to ceiling windowsturn down service
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1 - 5 of 1,240 reviews
Reviewed today

We thoroughly enjoyed our recent stay at this hotel. The entire staff was extremely friendly, responsive and accommodating. If any issue came up (we had a small one with room service) it was addressed and corrected even more than was necessary - they went above...More

Review collected in partnership with this hotel
Thank SD066
Hotel's Favourite
Reviewed 5 weeks ago

I stayed here for 3 nights for business reasons, and overall it was a great stay! The amenities and the service was excellent! My room was spacious and offered lots of closet and storage space. The bathroom was equally spacious with room to comfortably get...More

2  Thank Mimi T
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 4 weeks ago

Dear Mix2t, We appreciate you taking a moment to write about your recent stay with us at Mandarin Oriental, New York. It is a delight to read how much you enjoyed our location, the accessibility to Time Warner Center and the service our colleagues were...More

Reviewed yesterday

Stayed here on a business trip for one night. The room smelled like BO. I got in late and wanted to order room service. No room service menu in the room. I called down. Absolute chaos. They said they would send someone up with a...More

Thank flipflopgirl
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded today

Dear flipflopgirl, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. We are sorry to hear that your experience did not live up to your expectations or those that we strive to provide to...More

Reviewed 5 days ago via mobile

We had two suits reserved and they both were ready before check in time. First suite the sofa had bunch of stains on it, and the second suite, the sheet on the bed was dirty. I contacted the front desk manager, very responsive and caring,...More

Thank M4538PTmm
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded yesterday

Dear M4538PTmm, We appreciate you taking the time to write about your experience with us at Mandarin Oriental, New York. We are delighted to hear how helpful our colleagues were in resolving any issues you experienced during your stay. We look forward to welcoming you...More

Reviewed 6 days ago

My family has had a wonderful experience staying at Mandarin Oriental, New York. The front desk services were excellent. The Front Office Manager Kent was extremely courteous, professional, and accommodating. Kent and his team provided our family with lots of help and hospitality during our...More

Review collected in partnership with this hotel
Thank Bili C
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded yesterday

Dear Bili C, Thank you very much for taking the time to write a review of your experience with us at Mandarin Oriental, New York for a recent visit with your family. We are delighted to hear how much you enjoyed Asiate, the hotel's location...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$845 - US$2,254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in New York City
#16 Spa Hotel in New York City
#46 Romantic Hotel in New York City
#51 Family Hotel in New York City
#66 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$845 - US$2,254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in New York City
#16 Spa Hotel in New York City
#46 Romantic Hotel in New York City
#51 Family Hotel in New York City
#66 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (811)
Room & Suite (811)
Dining (93)
Pool & Beach (41)
Amenities (44)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Elena I
2 December 2017|
AnswerShow all 2 answers
Response from Kent M | Reviewed this property |
Yes. My deal included free WiFi. It depends on your specific booking deal.
0
Votes
patriciaspoto
10 March 2017|
AnswerShow all 3 answers
Response from hotelspoiled | Reviewed this property |
Although it may be auto-generated, the manager did, indeed, reach out to me personally to offer his apologies and ways he could remedy the situation. He also asked that I contact him personally should we return so that he... More
1
Vote
Mohammad K
5 September 2016|
Answer
Response from TravelersKnow | Reviewed this property |
At the Mandarin Oriental in New York there are rooms that have views of Central Park West, 59th Street and 6th Ave. The hight of all rooms at the hotel would give an interesting view. The rooms can also hold a good number of... More
0
Votes
Room Tips
"Multi-room Suites have the best view :)"
BillieC948
2 million years ago
Read review
"A Hudson view is nice but a park view is more economical."
Sigmund267
2 million years ago
Read review
"choose a room with a river view, there's always something to see"
28Suzie
2 million years ago
Read review
"A view of the Park is a must---and get ready to be pampered by London-based Aromatherapy cosmetics."
VKMc
2 million years ago
Read review
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