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Millennium Hilton New York Downtown

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55 Church Street, New York City, NY 10007-2910
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2614)
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Panoramas (42)
Room & Suite (1677)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Millennium Hilton New York Downtown
Updated 04/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#355 of 514 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Millennium Hilton New York Downtown is located in the heart of the Financial District, just steps from The Oculus, One World Observatory, and the 9/11 Memorial & Museum. Guests love our City View rooms and suites, featuring some of the best views in Lower Manhattan: unobstructed views overlooking the Oculus NYC and One World Trade Center to the West, and the iconic Woolworth Building and Brooklyn Bridge in East-facing rooms. With 11 subway stops within a block of the property and ferry access just a 10 minute walk away, we're also one of the most convenient hotels in the city, offering easy access to Times Square, Madison Square Garden, Downtown Brooklyn, and all 5 boroughs. Iconic attractions like Wall Street, City Hall, Brooklyn Bridge, and the South Street Seaport are within a half mile.
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Room & Suite (1,677)1,677
Full view
Property amenities
Valet parking
Paid wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Offer:Price Match Guarantee
5681Reviews179Q+A100Room tips
Traveller rating
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Popular mentions
Meander518289 wrote a review Yesterday
1 contribution
We enjoyed our stay. The hotel was in a great location. It was very close to the subway. The front desk staff was very pleasant and helpful. The room size was descent; however the room was a little outdated.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded yesterday
We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you back again at Millennium Hilton New York Downtown soon. We want to share an even more fantastic experience with you next time. Have a great day! Jason Tresh General Manager
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EJWales wrote a review Jul 2020
Swansea, United Kingdom42 contributions32 helpful votes
Hotel's Favourite
Really enjoyed staying at this hotel. The views from our room were incredible and comfortable with excellent facilities. Close to subway and 9/11 memorial. Helpful staff and good value. I would recommend, and will stay here again.
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Date of stay: November 2019
Value
Rooms
Service
1 Helpful vote
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 2 Aug 2020
Thank you for the excellent review! It's lovely you had such a pleasant experience at Millennium Hilton New York Downtown and that you appreciated our breathtaking views! We strive to offer top-notch service and comfort for all of our guests so we're pleased to know you enjoyed our comfortable accommodations so much. We also aim to provide our guests with only the best of service and your praise for our team lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day! Steve Foster Director of Front Office Operations
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Madison wrote a review 2 May
Utah9 contributions2 helpful votes
Love staying at Hilton hotels but was disappointed with this one. We stayed for one night after deciding last minute to stay one more night before heading home. After having stayed elsewhere in the city for 3 nights at a different Hilton hotel (Embassy Suites by Hilton New York Manhattan Times Square), we were disappointed with this hotel. The exterior and the lobby looks nice, but our room was super dusty and seemed like they hadn’t dusted or really cleaned or been in it since the start of COVID. There was a huge dust bunny next to the bed and side table (I thought it was a mouse at first). The room seemed old and in need of updated furniture because it was banged up and dirty/stained/ripped. Our door looked like someone had previously tried to pry it open with a crowbar or something. I could hear what I’m assuming was the people below us opening and closing their windows and it was so loud, it frightened our 18 month old. There was a mini fridge, but the handle to the door was missing and when you opened the fridge it was destroyed and looked like an old mini bar fridge that charged per item that they decided not to use anymore and instead of replacing or throwing out, just took the handle off assuming nobody would notice. However, we had a corner room and the view was AMAZING! The hotel staff was also very on top of COVID protocols and made sure they followed all the rules and guidelines. Which made it even more odd that our room was so dirty, you’d think they’d be more on top of cleaning the rooms during times like this. I wasn’t going to ask to switch rooms at first because we were only here for one night. But after noticing more and more stains and dust in the room, I called the front desk and asked if we could have a new room. The man I spoke to was so nice and upgraded us to a bigger room with a similar view. He personally came up and delivered our new room keys to us and went in after we had left so he could view the room and tell housekeeping what needed cleaning. The new room was definitely cleaner, but the carpet was still stained and the walls had chunks missing. Again, since we only stayed one night I didn’t want to complain for a second time and we just stayed in the new room. It’s definitely just an older hotel, which is fine! But for the price, and for it being a Hilton, I had been expecting more. I have stayed in Hilton’s more affordable lower end hotels (doubletree, embassy suites, etc.) in NYC that were FAR nicer and more affordable than this one. Overall, I’d rather stay in a different hotel for the price. Definitely won’t be returning here due to the rooms, but the staff was 100% nice and willing to work with us to make sure we were happy. So kudos to them for being awesome at their jobs!
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Date of stay: May 2021Trip type: Travelled with family
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 6 days ago
We appreciate your feedback, cmt2319. We regret that your time with us didn't meet your expectations. We apologize for the all the issues regarding our accommodations. Please know that this is not the level of service we strive to provide for our guests. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you. Jason Tresh General Manager
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Palou1956 wrote a review 1 May
Washington DC, District of Columbia1 contribution1 helpful vote
I felt cheated, I was not informed at the time of my reservation which I did online as well as on the phone, that the hotel would have no services at all including restaurant gym, nothing. That’s the sort of thing that needs to be absolutely clear ahead of time. I had to walk across the street to a deli they have a very basic egg sandwich for breakfast. And of course I was not able to have any other meals at the hotel. In addition, for some reason my bathtub was full of ashes or some kind of soil which I had to rinse before I took a shower. I did not feel like I was at a Hilton, and I am a member.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 6 days ago
We appreciate your feedback, Palou1956. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you. Jason Tresh General Manager
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kr152111 wrote a review Apr 2021
New York City, New York1 contribution
after arriving to the hotel the lady at the front desk was very blunt and didn’t really talk much. was told there was a $150 fee after inserting my card to be held. room was tiny but the view was great.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from MillenniumNYDT, Manager at Millennium Hilton New York Downtown
Responded 1 week ago
We appreciate you taking the time to share your feedback, kr152111. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you. Jason Tresh General Manager
Read more
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PRICE RANGE
US$150 - US$456 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millenium hilton hotel new york city, hilton new york city, millenium hilton new york, new york city hilton
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
569
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Frequently Asked Questions about Millennium Hilton New York Downtown
Which popular attractions are close to Millennium Hilton New York Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.2 km), One World Observatory (0.3 km), and World Trade Center's Liberty Park (0.4 km).
What are some of the property amenities at Millennium Hilton New York Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Millennium Hilton New York Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Millennium Hilton New York Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Millennium Hilton New York Downtown?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Millennium Hilton New York Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Millennium Hilton New York Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Millennium Hilton New York Downtown located near the city centre?
Yes, it is 0.4 km away from the centre of New York City.
Are any cleaning services offered at Millennium Hilton New York Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Millennium Hilton New York Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Millennium Hilton New York Downtown?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.