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All reviews times square new york great location corner room hudson river broadway theaters port authority an upgrade higher floor mini bar great room central location the empire state building around the corner big apple street noise subway station
We were very excited to be going to New York City as a family and experience great hospitality at the Westin Times Square. We greeted not with a simile or gran enthusiasm but with a blank stare. Room costs are outrageous for four nights total...More
This is not the hotel I would normally stay at in NYC but decided to join friends who had already booked there and I’m pleased that I did.
Long before arrival, I emailed ahead to request a preference for the view from my room and...More
Date of stay: November 2018
4 Thank oscabbie
Response from TeamMarriott, General Manager at The Westin New York at Times SquareResponded 1 week ago
Thank you for your thoughtful review and for all the lively things that you had to say about The Westin New York At Times Square, a refreshing retreat in the heart of our energizing city. Your comments were a pleasure to read, and...More
Stayed here a few times and spent thousands. Usually good, hence we stay here whenever we visit.
This time they talked us into paying for an upgrade but the room is worse!!
We booked tickets for the family to go to Empire State Building. They...More
We checked in and were asked for a credit card for a hold. We had prepaid the room so assumed that it would be a token amount to ensure that a card was on file. However without asking the checkin person placed the full room...More
We went to NYC for our honeymoon. After cancelling our trip in Yosemite because our home in Paradise, was burning to the ground, I wanted us to get away. I grew up in NY and love it and wanted to share with my new wife....More
Date of stay: December 2018
Thank Steve R
Response from TeamMarriott, General Manager at The Westin New York at Times SquareResponded yesterday
Dear Steve R,
We are glad you had an enriching stay at The Westin New York At Times Square and you loved all aspects of our hotel, especially our devoted associates. Thank you for the excellent review, and we look forward to hosting you both...More