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The Westin New York at Times Square

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1,470 Reviews from our TripAdvisor Community

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Showing 1,312: English reviews
Reviewed yesterday NEW

I recently spent two nights at this hotel on a business trip and overall had a very good experience. The service was good and the staff were total professionals. The rooms were clean and modern and had a simple elegance. The men that worked outside the front door were excellent at helping to grab taxis and were literally running up...

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Helpful?
Thank JRM37027
Fort Worth, Texas
Reviewed yesterday NEW

My boyfriend and I stayed at this hotel for 3 nights and it was more than what we could have imagined! Edison at the front desk was amazing and he was able to upgrade our room when we were disappointed in our view in our original room. He was extremely friendly and helpful. Times Square is literally steps away as...

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Thank Amanda W
New York City, New York
Reviewed yesterday NEW

Sr. Engineers, Marketers, and Journalists were present for my first visit to this annual conference. Breakfast buffet was satisfying. Staff was accommodating and knowledgeable. Wireless Internet was easy to sign into w Access code.

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Thank Domonique W
Glasgow, United Kingdom
Reviewed yesterday NEW

Just returned from an excellent trip. Hotel is in a great location, very close to Times Square, Broadway and Port Authority Bus Terminal. Our room had a City View which gave us a view of the top of the Empire State Building. Complimentary Tea & Coffee supplied in room. Room was spacious and beds were extremely comfortable. Staff all very...

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Thank Gillian B
Kansas City, Kansas
Reviewed 2 days ago NEW

Ok, it is always hard to calibrate NY hotel suite, as it is such an expensive place to visit. That aside, this was a nice property in a GREAT location. The bar was a good place to relax - we had a waiter that was very attentive - remembered my our drink order on the second night and took great...

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Thank Dave S
Weatherford, Oklahoma
Reviewed 2 days ago NEW

Great location! Easy walking distance to the Theater District, Times Square, Rockefeller Center and Circle Line Boat Tour to the Statue Of Liberty. Concierge was very friendly and loaned us an umbrella for the length of our stay.

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Thank Tisdoll
Austin, Texas
Reviewed 2 days ago NEW

Very Nice Hotel in a very convenient area! We loved the view from our room and the staff were al very courteous. We would definitely stay here again. Looking forward to our next trip to The Westin in Times Square!!

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Thank jenise_chipman
Washington DC, District of Columbia
Reviewed 2 days ago NEW

Everything was fine except for 2 small complaints: there was no complimentary bottled water in the room, and there were no plastic bags in the closet. Every hotel we have stayed at has provided these two items.

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Thank A2893SFsusana
Edmond, Oklahoma
Reviewed 3 days ago NEW

Facility was nice and amenities such as shower head, sink, bed and furniture were super. Walls must be thin though as neighbors music until 12:30AM and conversations at 4AM were very disturbing! When checking in there was a long line and only two people working desk. Preferred customers (SPG) were waited on first so other guests were left waiting for...

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Thank debrac255
Reviewed 3 days ago NEW

Without being too negative, just realistic, despite it's great location right at Times Square and forgetting that accommodation in NYC is cramped, the property was average (despite the price). The room did the job in terms of having a place to rest our heads and the beds were ok, it felt a bit dirty and was desperately under-stocked (we had...

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Helpful?
Thank Nicole G

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €187 - €669 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#134 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Questions? Get answers from The Westin New York at Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“spacious conference room w good sound.”
 of 5 bubbles domoniquew26, 7 Dec 2016 | Read review
“Ask for a higher level room to reduce noise from street.”
 of 5 bubbles gillianb48, 7 Dec 2016 | Read review
“Get a corner room on a high floor - extra room with an amazing view. Worth it!”
 of 5 bubbles L157ZMdaves, 6 Dec 2016 | Read review
“Get a room on above the 20th floor”
 of 5 bubbles L475NMnicoleg, 5 Dec 2016 | Read review
“higher corner view room on the backside is best”
 of 5 bubbles 206lauriev, 5 Dec 2016 | Read review
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