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The Gatsby Hotel

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27 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Manchester, United Kingdom
Reviewed 2 weeks ago

The room was underground. The first room that was assigned to me had a gap between the door and the wall: the light was entering from the corridor and the door was not properly closing. Furthermore, it was just in front of the elevator and the noise was unstandable. I was given a different room, however this was probably even...

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Helpful?
Thank DanielaDaniQ
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear DanielaDaniQ- Thank you for your review!!! I am disappointed to hear that you were not able to enjoy your stay with us. We were fully committed through out your stay so unfortunately the front desk was not able to move your room to an upper floor. We do apologize and I hope you will give us another opportunity to...

Easton, Maryland
Reviewed 3 weeks ago via mobile

Room was efficient, small and clean. This is not a grand hotel, but if you are not spending a lot of time in your room it's perfect. Great location. We were in town for a family wedding. We could walk to Chinatown, soho, union sq, the Bowery and the flatiron district. If you drive into town ask the hotel to...

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Helpful?
Thank joanns58
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Joanns8- Thank you for your review!!! I am happy to hear that we were able to accommodate your stay with us. I hope you will join us again in the near future.

Brasilia, DF
Reviewed 3 weeks ago via mobile

This was my second stay at this hotel. I first found it in 2013, when it was The Gem. And the experience was so good that I came back with my friends. Great price for a excelent basic hotel experience. The room accommodated the 3 of us comfortably. The room and bathroom are new with no carpet (thank goodness!). The...

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Helpful?
Thank Soralina
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Soralina- Thank you so much review!!! I am delighted to hear that you had such a great experience at our hotel. I will definitely share your comments with the team and we look forward in hosting your stay in future.

Washington DC, District of Columbia
Reviewed 31 October 2016

A friend told me about the Gatsby and since I was looking for a new place to stay, I decided to book in. I had read that some of the rooms are in the basement, so before checking in, I called and asked if I could not be put in a basement room. The clerk who answered was extremely friendly...

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Helpful?
Thank DCFeldy
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear DCFeldy- I am excited to hear that you enjoyed your stay with us and we were able to accommodate your request. We appreciate the feedback we get from our guest and I will definitely share your comments with the staff. Thank you again and we look forward in hosting your stay again in the future.

Berkeley, California
Reviewed 28 October 2016

The Gatsby is the Best!! Impeccable service – Anthony at the front desk is smart and thoughtful and has a great memory for guests and their requests – the rooms are comfortable, clean, and cozy. The location is ideal for awesome restaurants, cafes, and bars plus shopping, sightseeing, and easy access to the subway. I hesitate to post this great...

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Helpful?
Thank katematt2016
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Katematt2016- I am delighted to hear that you enjoyed your stay with us. We appreciate the feedback we get from our guest and I will definitely share your comments with the staff. Thank you again and we look forward in hosting your stay again in the future.

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 21 October 2016 via mobile

I loved our stay for 2 nights! After a rough 10 hr flight from Hawaii we were able to check in at noon. Peter was kind to offer suggestions to kill some time but we were too tired to explore this massive city. We waited in the tiny lobby for an available room and watched as Peter greeted and interacted...

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1Thank A TripAdvisor Member
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Thank you for review!!!!! Your comments will be shared with the staff. We look forward in hosting your stay with us again.

Reviewed 2 October 2016

Really good property, well priced, friendly staff. Really impeccably clean rooms. Small with few amenities - you get what you pay for. But...oh my god this place is noisy. The walls are paper thin, lots of hard surfaces, hard close doors. E Houston St sirens, drinkers on the way home.... Id recommend you stay here, but bring earplugs.

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1Thank Tom B
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Tom- Thank you for taking the time out of your day to leave us a review. My apologies for the noise you encountered through out your stay. We are located on a very busy street which is hard to avoid sometimes and of course the noise through out the hotel itself I apologize as well. I am happy to...

Miami, Florida
Reviewed 2 September 2016

I have stayed at this hotel several times. Rooms were recently remodeled and look great! Very comfortable. Yes, the rooms are small...it is NYC. This hotel is between the Lower East Side, SoHo and East Village neighborhoods. Have eaten at many great restaurants within walking distance of the hotel. Close to the subway to get to the rest of the...

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1Thank seasons321
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Seasons321 I am delighted to hear you came back after the renovations to stay with us. I am happy to hear we were also able to accommodate your stay this time around again. We hope to be able to host another stay of yours and thank you for the review. Please feel free to contact me anytime.

Reviewed 22 August 2016

Staff was nice and helpful. No frills. Clean. Free Wi-fi was a bonus. Great location in busy hot spot. Walking distance to lots of nightlife and just a block or so away from a Whole Foods. Great for budget-minded travelers.

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Helpful?
Thank emily l
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear Emily- I would like to personally thank you for your feedback. I am happy to hear that we able to accommodate your stay with us. I hope we would be able to host a future stay. Thank you again and please feel free to contact me anytime.

New York City, New York
Reviewed 18 August 2016

Booked this through Hotels Tonight, they actually placed us here after one of their sister properties ran out of rooms. Its a small average hotel. I was debating between rating it as a 2 or a 3 star since the room on the 2nd floor smelled incredibly bad of smoked meats the entire time, especially when the AC unit was...

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Helpful?
Thank MMagdalena
Maria N, Director of Sales at The Gatsby Hotel, responded to this review

Dear MMagdalena- Thank you for your review!!! On behalf of our team, I would like to apologize for not accommodating your stay with us. We take any feedback we get from our guest very serious and I appreciate you taking the time to do so. I hope you will give us another opportunity to host your stay again so we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Gatsby Hotel

Address: 135 E Houston St, New York City, NY 10002-1018 (Formerly The GEM Hotel SoHo)
Region: United States > New York > New York City > Manhattan
Price Range: €124 - €353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Gatsby Hotel 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
The Gem Hotel-Soho, An Ascend Collection Hotel Hotel New York City
Howard Johnson New York City
New York City Clarion
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Questions & Answers

Here's what travellers have asked, with answers from The Gatsby Hotel staff and other travellers.
7 questions
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Marlborough, Massachusetts
over a year ago
Cincinnati Ohio
over a year ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from The Gatsby Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room above the 1st floor or you won't sleep because of the noise!”
 of 5 bubbles DanielaDaniQ, 20 Nov 2016 | Read review
“Ask for top floors!”
 of 5 bubbles DCFeldy, 31 Oct 2016 | Read review
“upper floor rooms are the best”
 of 5 bubbles katematt2016, 28 Oct 2016 | Read review
“We were on the first floor.”
 of 5 bubbles emilylN2113JG, 22 Aug 2016 | Read review
“Get a high floor”
 of 5 bubbles ScottM723, 14 Jul 2016 | Read review
5 of 5
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