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The Out NYC

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1,255 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Farnborough, United Kingdom
Reviewed 28 November 2014

Hotel is amazing, very stylish and perfect location few minutes walk away from Times Square ......however, it's above a night club, banging loud music till 3am every night, we are on the top floor and can still hear it!

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Helpful?
6Thank mrjaywarren
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello mrjaywarren, I would like to take a moment to sincerely apologize for the unfortunate stay. I understand how the noise levels can be frustrating, however we are working our hardest to improve the quietness throughout the resort. We have one club night open during the week (this falls on a weekend) and I am very sorry it occurred during...

Adelaide, Australia
Reviewed 28 November 2014

The Out managed to combine the best of traditional service and charm with stylish modern facilities. Every moment spent as a guest here was rejuvenating, liberating and pleasant. The perfect balance of comfortable hideaway with the option to venture out and party or socialise to your heart's content. The general vibe is exceedingly friendly. I met so many fascinating, fun...

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Helpful?
Thank BonoAussie
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello James B, On behalf of the entire OUT Team, we want to thank you for the very kind words. We love to read feedback like yours, as it motivates us to do our best. We are so happy you enjoyed your stay and we look forward to having you stay with us again sometime soon. Best wishes.

Dublin, Ireland
Reviewed 24 November 2014 via mobile

Stayed here for two nights June 2014, booked through Hotwire.com didn't know what we were getting until we paid. Pleasantly surprised by hotel friendly staff on check in rooms are very clean with a nice outdoor terrace in the middle of the building. 5 minute walk to the heart of time square. One to take note- there's a nightclub owned...

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Helpful?
2Thank shamrockgirl88
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey shamrockgirl88, Thank you so much for your review! We are glad you enjoyed your time with us and hope that you will stay with us again soon! Best wishes.

Mendota Heights, Minnesota
Reviewed 19 November 2014

Hotel was quite nice with decent sized rooms for a New York city hotel. Location was convenient to Times Square and subway. Having the bar/restaurant, KTCHN on site is a plus. Had room on top floor, towards the back and had no problem with sound....only the usual sounds of people in the hallway. Could hear them almost too clearly. Staff...

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Helpful?
1Thank Travelplanner55120
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Travelplanner55120, I'm glad to hear that you enjoyed your stay with us! Thank you for taking the time to post your review. We love to read feedback like yours and we can’t wait to welcome you back. Warm wishes.

Malden, Massachusetts
Reviewed 17 November 2014

Fairly spur of the moment trip to NYC for a long weekend meant that finding decent rates in the city was difficult. The Out had a decent deal if you pre-paid for 3 nights.. so I booked. I was not disappointed. The gentleman at check in relied on his script a little too much.. didn't seem personable or friendly. But...

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Helpful?
2Thank MaldenCub
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear MaldenCub, Thank you for the post! It’s great to hear you enjoyed the comfort of our rooms and were able to enjoy the location, and room service from Ktchn. We hope that we made a long time OUT Guest out of you and we will see you soon! Warm wishes.

New York
Reviewed 16 November 2014

I was in the city for business and this hotel was supposed to be trendy and was very close to where I needed to be each day (west side). Gave it a shot. The room was not very clean and weathered. In need of a facelift for sure. There windows faced a common area so people were walking right by...

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Helpful?
5Thank NY_Traveler100
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear NY_Traveler100, I would like to take the time to sincerely apologize for an unpleased stay. We are glad you did experience some of our services such as our restaurant, Ktchn. We will forward your feedback to the entire OUT team. Thank you for taking the time out to provide us with your review. Best wishes.

Italy
Reviewed 14 November 2014

I cannot talk about the regular rooms, but the shared rooms are awesome. They are an excellent choice if you are on a budget. For the extremely central position that the hotel has, the shared rooms are very clean, quiet and comfortable. You have your very queen sized bunkbed with your own tv and a curtain to isolate you from...

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2Thank Alessandra P
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Alessandra P, Thank you for the awesome review! We really appreciate your feedback and are happy that you were able to enjoy some of our services such as the spa. We hope to welcome you back soon! Warm wishes.

Toronto, Canada
Reviewed 13 November 2014

Watch out for this hostel - the price advertised was under $500 and I ended being charged $1,162.93. I booked this hotel for four nights and cancelled one night few days prior to my check-in date - they told me that they cannot give me my money back for that one night or credit to use towards my next stay....

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Helpful?
8Thank DanStar2013
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello DanStar2013, Thank you for taking the time out of your busy schedule to provide us with your comments / feedback from your most recent stay at THE OUT Hotel. We apologize for the erroneous charges made to your account. On behalf of the Hotel Team we would like to apologize for overlooking your inquires and not responding to you...

Crewe, United Kingdom
Reviewed 11 November 2014 via mobile

I looked at quite a few hotels before booked the out and to be fair overall had a great time there. We had room 305 as I knew I wanted a room away from the club so was pleased. Room was a great size for a double and the bed was comfy with a lovely Duvet. Few little issues but...

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Helpful?
2Thank clinton69
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello clinton69, Thank you for the review! We really appreciate the feedback and look forward to welcoming you back soon. Warm wishes.

Las Vegas, Nevada
Reviewed 11 November 2014

This hotel isn't an option for business travelers. Extremely noisy especially Saturday nights because it's right above a nightclub which blasts music which literally makes the walls shake until 4am. I called the front desk about 3:45am because sleeping is not an option on Saturdays. They didn't seem to give a $hit and they couldn't move me to a quiet...

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Helpful?
9Thank Wes L
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Wes L, I apologize for the issues you encountered while staying with us. I have emailed you separately regarding the issues you brought up and I do hope I was able to resolve this for you. I hope that this mishap didnt ruin your OUT experience. Please contact me directly if you do come back in the future and...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 West 42nd Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: €140 - €405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Out NYC staff and other travellers.
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Questions? Get answers from The Out NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noisy hotel”
 of 5 bubbles clf134, 21 Jan 2017 | Read review
“Sirens and trash removal services could be heard as the view was of a highway.”
 of 5 bubbles JoeSanson, 23 Dec 2016 | Read review
“Go elsewhere”
 of 5 bubbles arehay, 14 Dec 2016 | Read review
“Don't Stay Here.”
 of 5 bubbles crescentrv, 10 Dec 2016 | Read review
“If you book a quad bed room, you may share with other people (hostel style), so if you want privacy, get a private room”
 of 5 bubbles , 29 Nov 2016 | Read review
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