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W New York - Times Square

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3,915 Reviews from our TripAdvisor Community

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Showing 3,267: English reviews
Pickering, Canada
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 April 2013 via mobile

This is definitely the place to stay if you want to be in the heart of it all! It is literally a stone's throw from the Ruby Red Stairs and TKTS office. It is a nice walk up to Central Park, Rockefeller Center and Empire State Building. The 50th Street subway ("1" local train) is around the corner. If you... More 

Helpful?
Thank Ryan8437
Dan E, Manager at W New York - Times Square, responded to this review

Hello Ryan - thank you so much for taking the time to tell us about your great experience! SOunds like you were able to get out and enjoy the city a little. Our Gym is great as well on the 10th floor, so sorry you missed it, but I don't blame you....I tend to skip the Gym on my vacations... More 

Kuala Lumpur, Malaysia
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 1 April 2013

Stayed there for a week and its going to my first and also the last!! Staffs were pretentious and unfriendly. Made a huge complained regarding the cleanliness of the room. Room was not cleaned properly sand the house keeping just can't be bothered to refill the amenities. The wall was so thin that you can hear the noises outside the... More 

Helpful?
Thank S_Hu6161
Dan E, Manager at W New York - Times Square, responded to this review

Hello - I wanted to reach out personally and apologize for your less than perfect experience with us, I am truly. I was certainly surprised to hear about your unofortunate encounters with our talent as they truly are what bring our loyal guests back. I will certainly recap the quality of your room styling with our stylists so as to... More 

Dublin, Ireland
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 March 2013

Hotel location excellent. Very dark inside, no windows or natural light in reception lobby bar area, feels like nightime all of the time. Atmosphere on fri sat night great, really party a,bience and good music. Really mixed feedback from staff. Some first class service and then some really really poor and extremely rude staff to deal with. This was experienced... More 

Helpful?
Thank Liralisa
Dan E, Manager at W New York - Times Square, responded to this review

Hello Lisa - thank you so much for taking the time to rate your most recent experience with us. While I was so pleased to hear about your enjoyment of the property's location, ambiance and food, I am so sorry to hear about your run in with select talent. Our service culture and personalization is what we are known for... More 

los angeles
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 March 2013

My sisters friends and I stayed here for our Spring Break trip. It was nice and clean. The location was close to everything. I also enjoyed the amenities from Bliss Spa (shampoo, conditioner, soap, face wash, lotion).

Helpful?
Thank pamlyn
Dan E, Manager at W New York - Times Square, responded to this review

Thank you for spending your Spring Break with us! I hope the weather treated you well and you were able to experience what the city had to offer! Should your travels bring ou back to New York, please do reach out so that we may ensure you are well taken care of. All the Best, More 

Washington, DC
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 March 2013

These W's. Really, they have trouble getting it right, don't they? Despite a really poor experience about four years ago (OMG, don't ask) I decided to use some Starwood points for a complimentary stay to see if they 'renovation' had really changed the place. While chagrined to be told that there were no suites to which I might be upgraded... More 

Helpful?
Thank DCDcflyer
Dan E, Manager at W New York - Times Square, responded to this review

So sorry to hear that your experience was a less than perfect one! We truly do love our platinum guests and they love us back, so much that we are one of the highest Platinum visited hotels in New York. We try our best to get our Platimuns into suites, although with our Platinums being triple the amount of suites... More 

Sheffield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2013

Just back from a stay in the W Times, Times Square. Stayed in a wonderful room (class) on the 30th floor with a view up broadway. The room was fine, plenty of room, a gorgeous big bed and very comfy. Slept very well with minimum city noise at all times, considering the location. The room had a well equipped bathroom... More 

Helpful?
Thank Camster H
Dan E, Manager at W New York - Times Square, responded to this review

Hello Camster - thank you so much for your positive feedback. Glad we were able to get you on a higher floor with a Broadway view, taking in the sights of Times Square makes for a great experience. Looks like the team got your burt light bulb replaced in record time! SOme great news to share about our desk chairs... More 

Washington DC, District of Columbia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2013

I've stayed here twice and on both occasions I was amazed...these people know what they're doing. The beds were comfy, the food great and the service was great. I would definitely go back! So close to the theaters and all the action...walking distance to everything.

Helpful?
Thank IntheMeantime
Dan E, Manager at W New York - Times Square, responded to this review

Thank you for your positive feedback! You're right about our beds, owning one myself, they are truly a wonderful sleeping experience! When your travles bring you back to New York, please reach out as we love our regulars. All the Best, More 

Buffalo, NY
1 review
Reviewed 27 March 2013

My wife and I spent 3 nights at W Times Square for her Birthday last year. The hotel was right in the middle of Times Square, and offered great views. I contacted Patrick Armano prior to our stay for input on local attractions and restaurants. Patrick went above and beyond my expectations to help make our stay perfect. I would... More 

Helpful?
Thank Ducatisti01
Dan E, Manager at W New York - Times Square, responded to this review

Hello - Birthdays are a special time in the city and we are so glad that you chose to escape with us on this special occasion. We are always committed to creating personalized experiences, so our team is truly pleased when you are. Thank you for your kind words and we look forward to welcome you back on future escapes.... More 

leesburg, virginia
Level Contributor
6 reviews
Reviewed 26 March 2013

The location is great if you are looking for fun, lights, dont mind the loud activity outside your window. Great views with a Spectacular Room of Times Square. The room and bathroom however are small compared to other within this price point. If you can get a great deal here it is worth it but over $400 you can get... More 

Helpful?
Thank shoedog69
Dan E, Manager at W New York - Times Square, responded to this review

Hello Shoedog69 - I am so pleased to hear that you truly enjoyed the service of our team! As a Lifestyle Hotel we are generally not categorised as 5 Star, although as you experienced, we still maintain those service levels. Within Starwood, we feature 9 different brands with St. Regis as our 5 Star Luxury product. Had we known about... More 

London
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 March 2013 via mobile

The hotel is really modern with a great bar that gets really busy during rush hour and weekends. The rooms are a good size for New York with great amenities and being so high up you have amazing views. The rooms feel really contemporary and clean with taupe metallic furniture and bright pink bedspreads and highlights. A little tip for... More 

Helpful?
Thank LovetoshopLondon
Dan E, Manager at W New York - Times Square, responded to this review

Hello LovetoShop - Glad to hear that you truly maximized your time in the city especially in the TImes Square area. Navigating around the massess can be great fun and sounds like you nailed down your process pretty well. The popularity of the W Times Sqaure truly does drive many guests to our hotel and personalizing their experience is what... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 

Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036-1517
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €202 - €677 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Reservation Options:
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square
Hotel Style:
#39 Green Hotel in New York City
#154 Business Hotel in New York City
#169 Luxury Hotel in New York City
#220 Family Hotel in New York City
#223 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Times Square staff and other travellers.
39 questions
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Derby, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from W New York - Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It has 57 levels, so at the time of check-in ask for an appropriate level with comes with nice view!”
 of 5 bubbles 545mehdiz, 1 Dec 2016 | Read review
“Marvelous Suite High Level Floor are quiet”
 of 5 bubbles GS_Paris75, 23 Nov 2016 | Read review
“Bring a flashlight if you want to see at night”
 of 5 bubbles DrDarrow, 22 Nov 2016 | Read review
“High floor, facing away from Times Square”
 of 5 bubbles 5Starr4Me, 21 Nov 2016 | Read review
“The corner rooms have double views.”
 of 5 bubbles jj8117, 15 Nov 2016 | Read review
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