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113 West 24th Street, New York City, NY 10001
39 people are viewing this hotel
Hotel direct offer!Price Match Guarantee
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US$256
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US$256
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US$235
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Hotels.comUS$256
TravelocityUS$256
HiltonUS$256
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (455)
Room & Suite (86)
Dining (14)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 23/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Motto by Hilton New York City Chelsea
Updated 23/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 513 hotels in New York City
Location
Cleanliness
Service
Value
Towering 42 stories over Chelsea, our hotel is two blocks from Madison Square Park and the Flatiron Building. We're about a mile from The High Line, Chelsea Market, Times Square, and Greenwich Village. Dozens of unique eateries, bars, museums, and shops are also a short walk from our doors. Or unwind with a drink and bite to eat at our bar and restaurant.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Non-smoking hotel
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
316Reviews10Q+A54Room tips

Reviews
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Traveller rating
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Popular mentions
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Most Recent
traveler389389389 wrote a review Yesterday
Ann Arbor, Michigan23 contributions9 helpful votes
Great new hotel in NYC. Location is convenient to several popular neighborhoods. Rooms are nice but a bit on the small size. Restaurant was great and the service/staff were very kind and responsive. Higher floors have great views of the Manhattan skyline.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alice L wrote a review Feb 2022
Horseheads, New York44 contributions19 helpful votes
Hotel's Favourite
We recently chose Motto for an overnight in NYC and were so glad we did. Our stay started off with a warm and friendly greeting from the staff at the front desk. Check in was easy and efficient. We found our room to be clean and comfortable- brand new! Quite beautiful. The view from our room as the sun was setting was spectacular! After an evening at the theatre ( highly recommend The Music Man!), the bar was open for a night cap. Breakfast was fresh and delicious served by more friendly staff. Our overall experience was exceptional! We’ll be back
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 22 Feb 2022
Dear Alice L, Thank you so much for taking time and reviewing your stay! It was a pleasure hosting you here at Motto! See you soon!
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Sergio Arevalo wrote a review 13 Aug
5 contributions1 helpful vote
Juan from engineering is such a nice person always willing to help. We had some issues in our room when we checked in at 2 am in the morning and he kindly assisted us resetting the AC and replacing the fridge which wasn't working . Thanks for all you do Juan.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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michaeltravels7 wrote a review 13 Aug
1 contribution1 helpful vote
I just landed after a long flight from California and was happy to arrive to a clean, modern hotel with exceptional customer service. My arrival started perfectly when I was greeted by a helpful, informative team member named Yasmin. She recommended great restaurants, things to do nearby, offered me water and made the entire check in process enjoyable and seamless. I felt right at home immediately The team went above and beyond to make me feel welcomed and the room is a tremendous value. I would highly recommend this hotel to anyone who wants something clean, trendy and in a great location.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Oscar H wrote a review 12 Aug
3 contributions2 helpful votes
I decided to stay at Motto once again. These people never stop surprising me. I was lucky and upgraded to a room on the last floor with the best view from NYC. The room had this beautiful gold mirror that gets projected at night in the mirror. On arrival, Yasmin was so sweet and, like last time, made my check-in easy and upgraded me. Thank you so much, guys. I love you
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Matt84London wrote a review 12 Aug
London, United Kingdom73 contributions107 helpful votes
We stayed at the Motto by Hilton for four nights during our stay in NYC. The hotel is conveniently located in mid-town Manhattan within a short walking distance of various 23rd Street stations on the New York Metro. Due to my Hilton Gold status, we received a room upgrade to a higher floor. The room was located on the 41 Floor featuring very nice views of lower Manhattan. The hotel is relatively new, featuring a new interior and the rooms have a certain Scandinavian vibe due to the usage of light coloured wood. The room layout is trying to maximise the available room space, but it has to be said that the rooms are very small. If you travel with heavy luggage, room space certainly becomes an issue. Also a few items that you would normally expect from a hotel (ironing board/ iron) are unfortunately missing – due to space presumably. During our stay, we had breakfast in the main lounge on the ground floor for which a daily free allowance was allocated due to my HHonors status. Whilst comparatively expensive, the breakfast menu featured a great choice of diches and the food was of very good quality. Staff was also very helpful and friendly. Overall, the Motto by Hilton is a great choice for a city break in NYC due to its convenient location. As said, rooms are small but are fine for either a short business trip or city adventure.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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travel_and_leisures wrote a review 11 Aug
Boston, Massachusetts233 contributions41 helpful votes
A newish hotel, comfortable with a modern vibe. Service and staff was exceptional, from the check in, cleaning team and barista / servers for breakfast. Plenty of lobby room to grab a drink and relax or work. Rooms are small but comfortable and functional. To be expected in NYC, but definitely a higher quality than many similarly priced hotels. Note, this is more of a leisure hotel than business, I found the furniture in room impractical for long work video calls and no real work space so utilized lobby. WiFi strength was consistently good.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jennifer S. wrote a review 10 Aug
Washington DC, District of Columbia7 contributions2 helpful votes
Motto lost my business before I could even get to my room. The good: I loved being able to select my room from the Hilton Honors app and set up my check-in time, get a key on my phone, and know when my room was ready. The location is very convenient. The bad: I arrived at the hotel and the outdoor entrance was blocked off to provide seating for patrons. So I tried to find the main door but was confused because it was blocked by four large laundry bins making me think it was a freight entrance. Staff scurried out of the way, shoving bins to the side to let me pass into the hotel and onto the elevator that they were trying to get the large laundry bins on. I get on the elevator and the previously adorned app does not allow me to select my floor. Nowhere do they tell you that you must have a physical key to access the elevator. If you are going to turn off the app key for the elevator at this hotel, go ahead and turn off the app key altogether. I have to have a physical key to use the elevator which leads to my room, so there's no purpose in using the app key ever. The front desk couldn't understand the clear lack of logic applied here. Upon arrival to the room, it's NYC regular, which is small but decent sized for the city and the temperature was set to frigid (64 degrees Fahrenheit). A small side table just fits my 13" laptop. This is not a room in which to be productive. I thought I'd try this hotel because they gave my company a local discount, but I have no intention of returning here on my monthly travels to NYC.
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Date of stay: August 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 4 days ago
Dear Jennifer S, Thank you so much for sharing feedback about your experience. It saddens me to hear that we did not deliver the service excellence we always thrive to provide to all of our guests. I would like to please connect with you to discuss the issue further before your departure. My email address is alexander.khugashvili@hilton.com. Thank you!
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Alex M wrote a review 10 Aug
1 contribution
My partner and I landed on the Motto in Chelsea due to it's brand new condition. I requested a higher floor upgrade about a week prior to our stay and the concierge noted my request in my reservation. There was no guarantee, but to my surprise, we were upgraded to the top floor (42nd Floor). The views of the city were breath taking. Service: Our dedicated team member for our stay was Lovely. She communicated consistently with us about our stay and always asked if there was anything she could do to make our stay better. We would not have enjoyed our stay as much as we did if we didn't have Lovely as our dedicated concierge. Highly recommend the Motto by Hilton NYC Chelsea for the perfect location, service, and quality!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 4 days ago
Dear Alex M, We are happy to hear that you loved your stay and want to thank you for taking time and sharing your feedback! We hope to see you back soon for you next trip!
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Juan Peschiera wrote a review 10 Aug
14 contributions3 helpful votes
To find this very nice high quality hotel has been a surprise and a blessing. We love our So functional rooms and views from the city. The staff is very friendly and helpful, especially the front desk. They have a wonderful restaurant in there that has high-quality delicious finger licking food. The location is super convenient for attractions and nice restaurants and places. The hotel is super clean and always looks brand new. They have a luxurious second-floor lounge for the guests if you want to sit down and relax or work on your computer or read a book. We are definitely staying there every time we come to New York to visit our daughter
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 4 days ago
Dear Juan, Thank you for choosing Motto for your trip to Big Apple. It was a pleasure hosting you and we are looking forward to your next visit!
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PRICE RANGE
US$239 - US$388 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea
NUMBER OF ROOMS
374
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Frequently Asked Questions about Motto by Hilton New York City Chelsea
Which popular attractions are close to Motto by Hilton New York City Chelsea?
Nearby attractions include The Magician at the NoMad Hotel (0.4 km), Museum of Sex (0.5 km), and Escape the Room NYC (0.3 km).
What are some of the property amenities at Motto by Hilton New York City Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Motto by Hilton New York City Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Motto by Hilton New York City Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Motto by Hilton New York City Chelsea?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Motto by Hilton New York City Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Brooklyn Bagel & Coffee Company, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Motto by Hilton New York City Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Motto by Hilton New York City Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Motto by Hilton New York City Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Motto by Hilton New York City Chelsea?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Motto by Hilton New York City Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.0 km), World Trade Center Memorial Foundation (4.0 km), and Hamilton Park (3.5 km).