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Hotel Chandler

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Hotel Chandler
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3,246 Reviews from our TripAdvisor Community

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Showing 2,874: English reviews
Boston, Massachusetts
Reviewed 1 week ago

I have stayed@ many hotels in NYC but I always come back to Hotel Chandler. They are consistent, kind, knowledgeable and respectful. This facility provides a safe haven from a busy day every you return.

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Helpful?
Thank P5700USmariam
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear P5700USmariam, I'm happy to hear that you have made Chandler your home away from home whenever you are in the City. I thank you for choosing to stay with us and look forward to your next visit. Sincerely, Gilles Rebmann General Manager

Criccieth, United Kingdom
Reviewed 1 week ago

Stayed here for a surprise birthday weekend for my wife, well located, friendly and helpful staff, room quite small but fine for the 2 of us, bed very comfy and nice strong shower. Empire State Building just around the corner as a navigation point, although I find NYC one of the easiest cities to get around. Overall would definitely stay...

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Helpful?
Thank mark t
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear mark t, Thank you so much for your amazing review. It brings me immense pleasure to hear that you enjoyed your stay with us and that our staff made a great impression on you. You are the reason we work very hard at Hotel Chandler and we try our best to pay attention to all details of your stay....

Melbourne
Reviewed 2 weeks ago

Where do I start. We (three females) just spent 12 nights at Hotel Chandler and it was the best experience. Hotel was very clean and in an excellent midtown location. Around the corner from the 6 subway line, so everything was easy to get to. From check-in to check-out, to the turn down service, everything was so efficient. The staff...

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Helpful?
Thank Angela80
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Angela80, Thank you so much for your amazing review. It brings me immense pleasure to hear that you enjoyed your stay with us and that our staff made a great impression on you. We are lucky to have Fabio and Michael on our team. I will make sure to congratulate them on your behalf for a job well done....

San Francisco, California
Reviewed 2 weeks ago

The hotel is in a good location and allowed me to walk to work everyday to the Empire State Building. Pros: Location Two blocks from ESB Walkable to restaurants/ bars Rooms are spacious and clean. Bed is comfortable. Hotel bar is good Cons: Room facing the street can be loud (but they provide ear plugs) Not a lot of space...

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Helpful?
Thank Julia L
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Julia L, Thank you so much for your review. I am so happy that you truly enjoyed the location of Hotel Chandler. We pride ourselves on being centrally located to all that this great City has to offer. We sincerely look forward to welcoming you back. Sincerely, Gilles Rebmann General Manager

Montreal, Canada
Reviewed 2 weeks ago

It's a WOW hotel, from the beginning to the end. Ideally located, very central but still in a quiet street. Rooms are clean, beds comfy, no noise which is surprising for a loud city like NY. The staff is just so perfect, smiley, nice, helpfull with every request (directions, taxis, bagages...). I went there for my mom's birthday and they...

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Helpful?
Thank lauchere
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear lauchere Thank you so much for your review. I am so happy to see that your stay with us was such a memorable one. We would like to thank you too for your nice words. As you can see, the team wanted to pay attention to the most important detail of your trip, your mom's birthday. From the beginning...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

This one is just great! I stayed here for a week in April and it was a excellent experience! The hotel is very well situated, within walking distance from the Empire State Building and the hip NoMad district. As you walk out and towards 5th Avenue you got on your right hand the Empire and on your left the Flatiron,...

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1Thank Exarcheian
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Exarcheian Thank you so much for taking the time to share your detailed experience with us. As I can see our central location matched your needs navigating around the city and then some more! We are really proud to be so centrally located, near a lot of points of interest (Empire State Building, Flatiron, Madison Square Garden, etc) all...

Stow
Reviewed 2 weeks ago

I am a regular at this hotel and enjoy staying here. The location is great, close to the subway and lots of restaurant choices. Staff is courteous and helpful. Rooms vary significantly, some are quite small while others a very large and spacious. If you want a larger room, make sure you ask when you book your reservation or when...

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Helpful?
Thank danak366
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear danak366 Thank you so much for taking the time to provide your review. I am happy to see that you had good time staying with us and our team did such a good job to accommodate you. In regards to our room types, it is true that there are different room types with different square footage, ranging from Superior...

New York
Reviewed 2 weeks ago

This was our 3rd stay and it is always very nice and relaxing. Great size room this year. Unfortunately there is construction currently going on in the neighborhood so if you are planning on sleeping in you really can't. Construction noise usually begins about 7am. Rated sleep quality as average only due to construction. Small but nice bar-wish it was...

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Helpful?
Thank Julie K
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Julie K It gives us a great pleasure and we feel honored that we had the chance to welcome you 3 times already. Thank you very much for that and for providing your review. I am glad to see that you enjoyed your room and the amenities. We can't wait to see you soon. Sincerely, Gilles Rebmann General Manager

Jackson, New Jersey
Reviewed 2 weeks ago

I will start by saying we will be back when we need a NYC hotel. The hotel is well cared for and our room, in the newly renovated section, was excellent. The hotel staff is excellent and all made us feel right at home. Especially Marta at the front desk and Cassandra at the bar. Thank you for a great...

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Helpful?
Thank Robert H
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Robert H Thank you so much for sharing your experience. It gives me a great pleasure to see that Marta and Cassandra and the rest of the team of course did such a good job during your stay with us. I will make sure to pass the good words to the 2 young ladies and the rest of the...

Titusville
Reviewed 2 weeks ago

This is such a great boutique hotel. Good location, the staff is great, the rooms are wonderful, clean, and they did a superb job with the hotel renovations (which were going on the first time I stayed there several years ago and it is so fun to see the finished results!) The bar is small but does a great job...

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Helpful?
Thank JScout
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear JScout Thank you so much for taking the time to write your review and share it with us. I am really happy to see that you enjoyed your stay and our team did a good job. We are looking forward welcoming you back soon. Sincerely Gilles Rebmann General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016-6702
Region: United States > New York > New York City > Midtown
Price Range: €218 - €492 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Travelocity, Expedia, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#96 Luxury Hotel in New York City
#102 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
19 questions
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Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a Chandler suite, loads of space”
TJ1961, 22 Apr 2017 | Read review
“Ask for a room on a higher floor to avoid street noise. It's midtown so it's not going to be the quietest.”
PagePendragon, 17 Apr 2017 | Read review
“Street view room is nice, but can get loud”
julialA1452MG, 11 Apr 2017 | Read review
“Corner suites are very spacious.”
theresar489, 1 Apr 2017 | Read review
“Not near the elevator. People can be rude and loud. They have an east wing that is REALLY quiet with only 3 rooms per floor.”
BR117, 22 Mar 2017 | Read review
5 of 5