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W New York - Union Square

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W New York - Union Square
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1,390 Reviews from our TripAdvisor Community

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There are newer reviews for W New York - Union Square
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Showing 1,309: English reviews
London, United Kingdom
Reviewed 16 January 2014

The hotel is in an excellent location, with easy access to the metro. The rooms are of a good size giving plenty of space. The air conditioning was excellent considering the temperatures outside. Great bar and restaurant. I certainly will stay here again.

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Helpful?
Thank Edwardscot
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Edward, Thank you for taking the time to write and share your experience with all of us. I am glad you enjoyed your stay at W New York Union Square. If I can be of any assistance on any future booking please feel free to contact me directly at Gerald.Tellez@WHotels.com. I look forward to your return. All the best,...

London, United Kingdom
Reviewed 14 January 2014 via mobile

Stayed for a week in W Union Square. Room was of fair size and relatively modern. Isn't ideal for a business stay as I had less hangers in the room than shirts. The fitness centre is small and poorly equipped. It's in the basement and if you are a basketball player you'd have trouble to work out on the treadmills...

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Helpful?
Thank dmsdi
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello dmsdi, Thank you for your review on W New York Union Square. We always appreciate all of our guests feedback and concerns as it often pinpoints areas of needed improvement. I will share your thoughts on our fitness center and guest amenities. We can always deliver more hangers to your guest room. If I can be of any assistance...

Boston, Massachusetts
Reviewed 14 January 2014

I'm not one to write many reviews, but after staying at the W Union Square for the last ten years at least 3-4 times a year, I thought it was time I shared my wonderful experiences with this hotel. First, the wonderful: - The STAFF. The doormen always remember us and are so pleasant and helpful and just nice welcoming...

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Helpful?
Thank Sherri L
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Sherri, Thank you for taking the time to write a review on W New York Union Square. It is always nice to hear such raving reviews on the hotel and our teams. I am glad they made you feel right at home when you choose to stay here on your special occasions. I will share your wonderful comments with...

Leicester, England, United Kingdom
Reviewed 14 January 2014

We stayed a long weekend at the W Union Square. The room was a wonderful surprise - so much bigger and more comfortable than other New York hotels we'd used in the past. The bed and pillows were very comfortable. A great location for exploring the city. Well placed for the subway. Easy walking distance to SoHo. We'll definitely be...

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Helpful?
Thank Debbie B
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Debbie, Thank you for taking the time to write a review on W New York Union Square. I am glad you enjoyed your stay with us. The W Bed and pillows are my favorite! I actually am guilty of having my own at home. We appreciate your kind comments on our hotel and its location. If I can be...

New York City, New York
Reviewed 8 January 2014

This is my family's favourite Starwood Hotel. This W is centrally located in Manhattan, across the street from the L, NQR, and 456 subway lines. While the location is great, the crowds can be a negative for some people. Union Square gets very crowded with locals and tourists. As a Platinum SPG member, I have never been upgraded at this...

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1Thank cmarsicek
Adelaide, Australia
Reviewed 5 January 2014

We stayed at the W on Union Square for Christmas 2013 and found it to be a good hotel with friendly staff and large comfortable rooms. We were on the 9th floor in a king room which had been recently refurbished. The bed seemed huge and was very comfortable and the overall room was nicely decorated and a really pleasant...

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Helpful?
Thank Mike B
Lake Charles, Louisiana
Reviewed 30 December 2013

Just stayed four nights at the W Union Square. My husband and four college age children, we had three rooms. Our previous trips to NYC were spent in cramped hotel rooms in Times Square and I must say this hotel was PHENOMENAL!!! The rooms and bathrooms are spacious, the staff was over-the-top friendly, and you CANNOT beat the location at...

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Helpful?
1Thank wjhankins
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello there WJHankins, Thank you for taking the time to write a review on our hotel. We always appreciate all of our guests feedback. I will share your wonderful comments with Eduardo at our Welcome Desk. I know he always goes above and beyond to make our guests feel right at home. We look forward to your next stay. All...

East Northport, New York
Reviewed 29 December 2013

Everything was amazing from the friendly and efficient valet service, to our prompt check-in, to our pristine spacious room. The staff was extremely attentive and friendly. The location is amazing and conveniently located right across from the subway allowing for easy access to everything. This was our first stay in this hotel and will be our first choice for future...

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Helpful?
Thank Heather M
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Heather M, Thank you for your kind review of W New York Union Square. We always appreciate all of our guests reviews. I am glad you enjoyed your stay with us. If you need any assistance on any future stays please contact me directly at Gerald.Tellez@WHotels.com. Happy New Year! Gerald

Paris, France
Reviewed 29 December 2013

Looks like somebody at Starwood marketing department thought that putting a noisy bar, some color lights, bliss amenities and checking personnel with open collar shirts is enough to make it a W. Well, it is not. Location is great, at Park and Union sq (and that is the reason we choose it in first place) but it is far from...

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Helpful?
1Thank Scipion-Paris
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Scipion Paris, Thank you for taking the time to write and sharing your experience with all of us. We always value our guests feedback and concerns as it often times pinpoints areas of needed attention. I will share your concerns with the senior leadership of our hotel. I hope when you return to our hotel you feel a difference...

Reviewed 22 December 2013

The rooms were well appointed. The service was great. We had a nice lunch at Olives and the staff at the bar went out of their way to accommodate our group. My only complaint was that the room was a little drafty, probably due to the large windows. If you don't like street noise, don't stay here.

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Helpful?
Thank Pat W

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Ave S, New York City, NY 10003-1634
Region: United States > New York > New York City
Price Range: €269 - €547 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#52 Green Hotel in New York City
#107 Romantic Hotel in New York City
#110 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
6 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
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7 months ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles MontrealDanny, 28 Dec 2016 | Read review
“Building directly across 17th Street from hotel being renovated in Dec. 2016--lots of construction noise starting at 7:00 a.m.”
 of 5 bubbles gbrandt2016, 22 Dec 2016 | Read review
“The fabulous room is fabulous. Amenities and products are the best. Great views. Bright and large room. ”
 of 5 bubbles Anaid38, 12 Dec 2016 | Read review
“High floor is more quiet”
 of 5 bubbles BethJS165, 12 Dec 2016 | Read review
“Rooms facing south are quiet and have fabulous night vistas!”
 of 5 bubbles PixieWife, 8 Dec 2016 | Read review
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