We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 470 hotels in New York City

W New York - Union Square

1,516 reviews
Save
Traveller (258)
Room & Suite (199)
Dining (25)
Overview
  • Excellent51%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“mega room”(25 reviews)
“front desk”(223 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,516)Write a Review
There are newer reviews for W New York - Union Square
See the most recent reviews
Filter reviews
1,427 results
Traveller rating
705
431
184
69
38
Traveller type
Time of year
LanguageEnglish
More languages
705
431
184
69
38
Show reviews that mention
All reviewsmega roombliss bath productsfront deskgreat locationnew yorkwhole foodsby nyc standardslove this hotelgreenwich villagelower manhattanlobby baran upgradecorner roomlarge roomhigh floordecent sizeupon check
FilterEnglish
Updating list...
581 - 585 of 1,427 reviews
Reviewed 18 August 2014

I recently stayed 4 nights at this hotel. This was my second stay there and it is now my default option when visiting friends in NYC. The staff in general are very warm and hospitable but in particular Gerald and Tanya were extremely welcoming and...More

1  Thank H G
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 25 August 2014

Hello H G, Thank you so much for taking the time to write a review on your experience with us. I am glad you enjoyed your visit. We look forward to your return. All the best, Gerald

Reviewed 15 August 2014

Fantastic location near Union Square, I especially love the farmers markets on the weekend. This is a modern hotel - we had a very nicely appointed room that was very clean and new. The staff was very attentive and helpful. The price was reasonable for...More

Thank Mark P
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 18 August 2014

Hello Mark, Thank you for taking the time to write a review on W New York Union Square. I am glad you loved the room and your stay with us. I hope you had the opportunity to dine at our new 201 Restaurant and Bar....More

Reviewed 15 August 2014

Although I hadn't stayed at this particular W in over 10 years, I was very pleasantly surprised by how hip and modern it still was. The rooms were well apportioned and sized and the overall attention and service were excellent!More

Thank Gerry E
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 18 August 2014

Hello Gerry, Thank you for taking the time to write about your experience with us. I am glad after a decade of not joining us you found our hotel to still be up to your expectations. I look forward to your return. Please reach out...More

Reviewed 14 August 2014

As a long time W Loyalist, I always enjoy staying at a property I've yet to visit. After a horrible experience at the W City Centre in Chicago, I must admit I was a tad skeptical about the W Union Square in NYC. PROS //...More

4  Thank PassionDrivesSuccess
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 18 August 2014

Hello Passiondrivessuccess, Thank you for sharing your experience with us. We always appreciate all of our guests feedback and concerns. I will share your comments with the members of my team. I hope when you return you notice a difference in the level of service....More

Reviewed 12 August 2014

Currently staying in room 311. Decent space. Problem was when I trusted Kwame the bellman that their new chef was really good. Got to the hotel around midnight and was starving. Saw the Penne Arrabiata and got the taste buds going. Made the order. What...More

4  Thank AliLila
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 18 August 2014

Hello AliLilia, Thank you so much for sharing your experience with us. Please accept my sincere apologies for the inconsistency you encountered during your visit. It is feedback like yours that keeps our team striving to provide excellent guest services. Please reach out to me...More

PreviousNext
1115116117118119286
Add Photo Photos
Traveller (258)
Room & Suite (199)
Dining (25)
Hotel & Grounds (208)
Bathroom (22)
Business Centre & Event Rooms (3)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$255 - US$767 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Green Hotel in New York City
#104 Romantic Hotel in New York City
#121 Luxury Hotel in New York City
#154 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$255 - US$767 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Green Hotel in New York City
#104 Romantic Hotel in New York City
#121 Luxury Hotel in New York City
#154 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite