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W New York - Union Square

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W New York - Union Square
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1,394 Reviews from our TripAdvisor Community

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There are newer reviews for W New York - Union Square
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Showing 1,312: English reviews
Montreal
Reviewed 3 weeks ago

We stay here every year around Christmas time and it is always the best stay we have when in NYC. Front desk is courteous and check in is always smooth. We have stayed here 4 times now and we will stay again next year!

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Helpful?
Thank Daniel P
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Daniel P, It is always a joy to welcome back old friends, and we were thrilled to host you and yours for your seasonal stay. It is our delight to know that we play such an enjoyable role in your holiday celebrations and we look forward to your return. Best wishes for the New Year! All the best, Bill...

san francisco, ca
Reviewed 4 weeks ago

My husband and I stay at this hotel at least once a year. We love the location, the rooms are spacious, and the service is very good. It's not the most updated hotel but I don't care about that. The beds are very comfortable, it's pretty quiet for sleeping, and I love the Bliss toiletries. Will stay here again and...

Review collected in partnership with this hotel
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Helpful?
Thank kwilk
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello kwilk, Nothing delights us more than welcoming back old friends! We are thrilled to be your home-away-from-home and we delight in the warmth of your feedback. Our Style Department are tickled by your appreciation of the comfort of your room and the Bliss amenities placed for your enjoyment, as they are dedicated to providing all of our guests with...

Albany, New York
Reviewed 4 weeks ago

Stayed here for two nights during the holiday season. The hotel is convenient and the hotel bar and lounge are popular. The staff is very friendly and helpful. Will stay here again whenever in the area.

Review collected in partnership with this hotel
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Helpful?
Thank TonyG1025
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello TonyG1025, Greetings from NYC! It was a delight to host you during your recent stay, and we thank you for providing your feedback. It was a pleasure to read that you felt the warmth of our welcome and that you enjoyed the convenience of our vibrant location. We are thrilled that we have made a new friend and we...

Baltimore, Maryland
Reviewed 4 weeks ago

My wife and I stayed at the W Union Square for a brief trip to New York. Two things we really appreciated: (1) We'd upgraded to a Mega Room a few days before arriving, and when one of those rooms wasn't available at check-in, the hotel upgraded us to a Cool Corner Suite for no additional charge. This room was...

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Helpful?
Thank gbrandt2016
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello gbrandt2016, Warm greetings from NYC! It was our pleasure to host you and yours and we are thrilled that you enjoyed relaxing in the Cool Corner Suite, we agree that the room is rather special. We thank you for the warmth of your feedback and we are delighted that you were comfortable and enjoyed your stay. We regret any...

Boston, Massachusetts
Reviewed 19 December 2016

Just a step away from Union Sq to explore the amazing farmer's market and the Christmas village during the holiday season. The hotel isn't quite as hip as other newer choices but it's clean and comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank dha753
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello dha753, Warm greetings from NYC! It was our pleasure to welcome you during your recent visit and we thank you for your review. We are thrilled that you were comfortable during your stay and that you took advantage of our extraordinary location, which provides local ambiance in the heart of lower Manhattan. We look forward to welcoming you on...

Boston, Massachusetts
Reviewed 14 December 2016

I chose the W Union Square quite a bit for my trips to NYC. These are amongst the bigger rooms available and generally speaking present a great value for the price. The bathrooms are well sized as well and I really like Bliss products. Staff is always cheerful.

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Helpful?
Thank Cleotzar
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Cleotzar, It was our pleasure to welcome you back and we thank you for your wonderful feedback. There are many reasons why our guests choose to return to us again and again, and certainly our delightfully comfortable rooms and the welcoming spirit of our talent are two of those reasons. We are thrilled that you always feel so at...

Cheshire, Connecticut
Reviewed 13 December 2016

Recently stayed at this property and was not disappointed. The area isbystling the rooms very nice and personnel were very nice....it was raining as we were leaving the hotel and the door man went out of his way to get us an umbrella...great customer service....this was not first time we have stayed in a W hotel and it will not...

Review collected in partnership with this hotel
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Thank Loriweiss9
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Loriweiss9, Greetings from W Union Square! It was our absolute delight to host you during your recent stay and we are thrilled by your kind feedback. We are overjoyed that we made such a great impression and that you felt the warmth of our welcome, we hope this is the start of a beautiful new friendship. Please do plan...

New York City, New York
Reviewed 12 December 2016

I stayed here the night before my wedding with four best friends. Best time ever. Staff was beyond helpful and friendly. Huge room. Extended checkout and complimentary champagne - top notch! Thank u!!

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Helpful?
Thank Anaid38
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Anaid38, It is always a delight to be included in celebrations, and we thank you for choosing us as your pre-wedding destination. It warms us that we were able to provide you and yours with a celebratory start to your nuptials, and we hope you and your spouse will return to join us soon. All the best, Bill Bunce...

New York City, New York
Reviewed 12 December 2016

We love the location of the W Union Square and stay there at least once a month during the fall and winter months. I wanted to say that the best part of our stay is Stella at the front desk. She is so warm, friendly, and it is wonderful to be greeted by her when you walk in. She makes...

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Helpful?
Thank BethJS165
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello BethJS165, Warm greetings from your home-away-from-home! It was our pleasure to welcome you back and we thank you for your delightful review. Your praise for Stella has been shared with her and she is tickled by your kind words, she is a gem among an exceptional team and we are always elated when guests recognize the part that they...

Barrington, Rhode Island
Reviewed 8 December 2016

Though a reasonably regular visitor to the W I really never have to request assistance. This visit I did and Stella, Natalie and Heidy stepped right in to help. This team's truly genuine desire to help and their unflagging moral support over 2 days (while I recreated a computer crash deletion of a month in the making project) kept me...

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Helpful?
Thank PixieWife
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello PixieWife, We enjoyed welcoming you back and we thank you for your continued loyalty. It is warming to learn that our extraordinary Talent were able to come to your assistance and make a difference during your stay. While there are many things that make W Union Square special we know it is our people who truly set us apart,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Region: United States > New York > New York City
Price Range: €267 - €549 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Booking.com, Travelocity, Priceline and Jetsetter so you can book your W New York - Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#53 Green Hotel in New York City
#107 Romantic Hotel in New York City
#110 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
6 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
7 months ago
7 months ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor on the south side, facing Union Square”
 of 5 bubbles WashingtonFoodie, 18 Jan 2017 | Read review
“High floor”
 of 5 bubbles MontrealDanny, 28 Dec 2016 | Read review
“Building directly across 17th Street from hotel being renovated in Dec. 2016--lots of construction noise starting at 7:00 a.m.”
 of 5 bubbles gbrandt2016, 22 Dec 2016 | Read review
“The fabulous room is fabulous. Amenities and products are the best. Great views. Bright and large room. ”
 of 5 bubbles Anaid38, 12 Dec 2016 | Read review
“High floor is more quiet”
 of 5 bubbles BethJS165, 12 Dec 2016 | Read review
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