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W New York - Union Square

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Traveller (266)
Room & Suite (224)
Dining (25)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“mega room”(25 reviews)
“front desk”(230 reviews)
“bliss products”(36 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,564)
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Traveller rating
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All reviewsmega roomfront deskbliss productsgreat locationnew yorkwhole foodsby nyc standardsan upgradegreat roomgreenwich villagelower manhattancorner roomhigh floordecent sizeupon checknyc hotelsubway station
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11 - 15 of 1,469 reviews
Reviewed 2 May 2018

Close to my apartment so it's convenient when we can't be in our apartment. Rooms are dark however and kind of feel like it's in a converted office building (which it is). Never have been in a room that faces the square. Other rooms that...More

Thank trippyNYC
Response from TeamMarriott, General Manager at W New York - Union SquareResponded 2 May 2018

Hello trippyNYC, Thank you for taking the time to give feedback on your recent stay at the W New York-Union Square. We are thrilled to read that our location is close to your apartment and perfect for when you need to get away but we...More

Reviewed 23 April 2018 via mobile

First family vacation in NYC very intimidated not sure where to stay. Travel agent stirred us away from uptown and Times Square and to lower Manhattan. Oh how glad I am that she did! Hote W Union Square was a wonderful part of our NYC...More

Thank Leesha777
Response from TeamMarriott, Manager at W New York - Union SquareResponded 10 May 2018

Hello Leesha777, Thank you for taking the time to share that your stay at the W New York-Union Square was perfect in every way! We are thrilled to know you loved each and every aspect of our property. I will surely share your compliments with...More

Reviewed 19 April 2018

this hotel has location going for it. union square is a nice area to stay in. Brigit is the real sunshine at this hotel. she is friendly and helpful! sometimes the fragrances in the room can be a bit strong because they do spray a...More

Thank betsylev
Response from TeamMarriott, Manager at W New York - Union SquareResponded 20 April 2018

Hello betsylev, Thank you for choosing W New York-Union Square and for sharing your review. We are pleased to know you had a wonderful stay with us and liked our convenient location, along with our friendly service. I will share your compliments with Brigit, for...More

Reviewed 13 April 2018 via mobile

From the moment I stepped in, I knew I chose the right hotel for my first NY experience! Folks are friendly and helpful and Super accommodating. If I have to name a reason why I will be back again, it is because of Nelson! He...More

Thank alastairtano
Reviewed 10 April 2018

Heavy construction going on next door. First trucks rolled in at 4am and the pounding started at 6am. Make sure you request room other than South facing. Front desk did not bother to advise me when I checked in. Double rooms are nice size for...More

Thank Mike N
Response from TeamMarriott, Director of Operations at W New York - Union SquareResponded 11 April 2018

Dear MikeN, Thank you for being our guest.We welcome reviews that help us shine a light on the guest experience and we appreciate you taking the time to leave your comments. We apologize for the inconvenience the construction noise caused. This is not our standard,...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$298 - US$742 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#153 Business Hotel in New York City
#153 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$298 - US$742 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#153 Business Hotel in New York City
#153 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (266)
Room & Suite (224)
Dining (25)
Amenities (49)
Business Centre & Event Rooms (3)
Questions & Answers
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amurudker
23 December 2016|
AnswerShow all 5 answers
Response from gitoni1 | Reviewed this property |
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can... More
1
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Juliet D
30 May 2016|
AnswerShow all 8 answers
Response from RS1118 | Reviewed this property |
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there. If you want to get there quick, honestly, avoid cabs. Try the... More
0
Votes
Juliet D
30 May 2016|
AnswerShow all 3 answers
Response from vesnaileto | Reviewed this property |
Pleasant half an hour walk; about 15 mins by subway or about same 10-15 mins by cab (due traffic and lights)
0
Votes
Room Tips
"The Corner Suite was very cool."
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"Aske for a high floor"
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"stay away from construction as they are building a shopping area next door."
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"Away form the street and elevators"
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