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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
A quick overnight at this hotel offered us wonderful service, a spacious and clean room with a mesmerizing downtown view, and an incredibly comfortable bed.
The experience began with an efficient and extremely friendly check-in experience (Sorry! I forgot the name of the staff member,...More
Thank shellywho
Response from TeamMarriott, Director of Operations at W New York - Union SquareResponded 1 week ago
Hello Shellywho,
It was our pleasure to welcome you to W New York-Union Square. We are charmed to know you had an excellent, quiet stay and that our Talent left such a warm impression. Their desire to give every guest the best experience possible, down...More
This was our first time staying at/near Union Square. It's pretty centrally located with easy access to nearby Gramercy Park, Washington Square Park, Chelsea, SOHO, etc. all within a good walk (30+min) or a short cab ride. Hotel sits on northeast corner of Union Square...More
1 Thank Chris C
Response from TeamMarriott, Manager at W New York - Union SquareResponded 4 weeks ago
Hello Chris C,
We appreciate the nice comments about our hotel. It sounds like we made a great first impression as we love hearing that our great location and superior Talent served you well. We do want to apologize for not meeting every expectation while...More
My reservation was for a suite one of the more expensive rooms and it was filthy. See photos. Called manager a women showed up and said “op sorry do you want me to clean it?” On that mood has been there for months. Also talked...More
1 Thank Jodie W
Response from TeamMarriott, Manager at W New York - Union SquareResponded 11 July 2018
Hello Jodie W,
We welcome reviews that help us shine a light on the guest experience and we appreciate you taking the time to leave your comments. It sounds like we missed several opportunities and we are very disappointed, as you rightly were. This is...More
Cold staff. It was like it was a bother to check me in. Please. It is over 450USD a night.
Nice location but the hotel is over rated. Food was so so. Best to take a walk and go to a nice restaurant near by.More
Thank Sarry707
Response from TeamMarriott, Manager at W New York - Union SquareResponded 6 July 2018
Hello Sarry707,
Thanks for choosing us for your visit. Our Talent strives to create an excellent experience for each guest, and we are sorry for letting you down. It is disheartening to read that we fell short of our standards. Please rest assured that our...More
After all the friendly staff at W Lexington got let go, opted for a new New York W. As I also had business downtown took this one. Hotel and room are fine, but is it not as alive as Lexington used to be, partly because...More
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can... More
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can request a refrigerator, but do it early. They do not have enough portable refrigerators for every room in the hotel.
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there.
If you want to get there quick, honestly, avoid cabs. Try the... More
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there.
If you want to get there quick, honestly, avoid cabs. Try the subway. You can take the N, R, or Q (Yellow line) to Time Square.
