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Traveller (48)
Room & Suite (214)
Dining (2)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3 Star Hotel
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Reviews (153)
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All reviewspatrick's cathedralrockefeller centerradio city music hallmaster suiteglass shelfgreat location to walkcentral parknew yorknbc studiostub showersmall hotelcocktail hourconvenience storechain hotelsaround the cornerburger jointtimes square and broadway
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1 - 5 of 133 reviews
Reviewed 6 days ago via mobile

I have been a member for over 30 years. I love to stay here because the rooms are "homey" and the location next to Rockefeller Center could not be better. The food has always been good and I am having a luncheon for 8 friends...More

Thank jcsmsb
Response from Louise S, Manager at 3 West ClubResponded 4 days ago

Thank you so much for taking the time to leave us an excellent review! We are so happy to hear from you and we hope you and your friends enjoyed your luncheon. Thank you for your years of business and your kind recommendation.

Hotel's Favourite
Reviewed 7 November 2017

I must say that this is quite the little gem in New York. Perfect location to all major sights. Friendly staff and great look. We got the only room on the top floor which gave us a penthouse feel as well as a private balcony...More

Thank notPC R
Response from Louise S, Manager at 3 West ClubResponded 9 November 2017

Thank you for your glowing review, Ryan! We are so happy to hear that you enjoyed your stay with us. We appreciate your business and we hope you will choose to stay with us again in the future!

Reviewed 18 May 2018

Great deal - great location - outstanding staff - a dressy version of a small hotel. Stayed on the 9th floor in the only room on the entire floor which it shares with the solarium and balcony. The view is breath-taking. Across the street from...More

Thank amandak930
Response from Louise S, Manager at 3 West ClubResponded 4 weeks ago

Thank you for taking the time to share this kind and thoughtful review. We're happy to hear that you enjoyed your stay, and invite you back any time you might be in the area again.

Reviewed 19 April 2018

We had our wedding reception here and all the guests loved the food, setting, ambiance, and staff. I never had an empty drink or cold plate and they made sure all our needs were met. Lauren was great in helping us plan our dream wedding....More

2  Thank SJ5125
Response from Louise S, Manager at 3 West ClubResponded 20 April 2018

Hello, thank you so much for this excellent review. We are honored that you selected us to host your wedding reception! We appreciate your kind words and are very happy to hear that you had an amazing experience on your special day. We appreciate your...More

Reviewed 30 March 2018

Cons: We had a twin room and the beds were very uncomfortable. We actually changed hotels due to the poor quality for the last two nights of our stay. Room service made beds nicely, but didn't pay attention to details. We ran out of toilet...More

Thank aegeeg
Response from Louise S, Manager at 3 West ClubResponded 4 April 2018

Hello, we are very sorry to see that you were not satisfied with your experience. We appreciate your honest feedback and would like to note that most of our Superior rooms (such as 804) now have new mattresses. We hope that you will consider staying...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Meeting Rooms
Banquet Room
Dry Cleaning
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$178 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$178 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (48)
Room & Suite (214)
Dining (2)
Amenities (13)
Business Centre & Event Rooms (8)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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PSthisisnotme
10 January 2018|
AnswerShow all 2 answers
Response from Dale N | Reviewed this property |
I believe you do need a jacket and tie. I've only had breakfast there and it wasn't required then, but I had a 12-year old grandson with me, perhaps that's why. There were businessmen in suits having breakfast as well... More
0
Votes
kima1028
17 April 2017|
AnswerShow all 2 answers
Response from Louise S | Property representative |
Thank you for your inquiry. While we do not have a gym, several fitness centers in the area offer day passes to non-members, for about $50. The New York Health and Racquet Club - which is 3 blocks away on 50th St and Madison... More
0
Votes
Beachluvr4
19 August 2016|
AnswerShow all 4 answers
Response from KACL | Reviewed this property |
Didn't have a car- sorry
0
Votes
Room Tips
"We didn't stay here but had our wedding reception here."
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"In the heart of Manhattan"
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"Pick top floor if you can."
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"A room in the front of the building gives you a wonderful view of St. Pat's Cathedral."
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