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The Benjamin

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2,435 Reviews from our TripAdvisor Community

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Showing 2,294: English reviews
Mahwah, New Jersey
Level Contributor
392 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 1 week ago

Things started and ended well for our first stay at The Benjamin, but some stuff in between was not good. We booked through Hotel Tonight but since my hubby still needs a roll-in shower after his foot surgery, we called the front desk and had them on the phone while we booked our HT reservation so that they would be... More 

Helpful?
Thank Anne C
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

My wife and I recently stayed at the Benjamin Hotel in New York City. We've been to NYC a number of times and have rarely been impressed with the rooms we've gotten. The recommendation came from our travel agent and was perfect for our needs and desires. It started with the web site which describes their pillow menu. You can... More 

Helpful?
Thank Chip C
Menlo Park, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

My two daughters and I stayed for 4 nights at the Benjamin. We had a 1 bedroom suite with a king bed plus a separate living room with a pull out couch plus a small kitchenette. The room was clean and spacious. Lighting was good. Full length mirror in the bedroom. We were on the 14th floor so the city... More 

Helpful?
2 Thank 473momof2
Petr J, Manager at The Benjamin, responded to this review

Dear 473momof2, Thank you for taking the time to share your wonderful experience from your visit to The Benjamin. I am glad you and your daughtrs were able to enjoy comfort of our spacious suite and our staff was able to provide you with quality and genuine service. I am fortunate to work with amazing people here all committed to... More 

Paris, France
Level Contributor
2 reviews
Reviewed 2 weeks ago

I really enjoyed the hotel, the room was clean, the service from housekeeping good, the restaurant really nice. The only thing that I was angry about is the person from reception who check me out. She was unpleasant and no Professional. She couldn't do two separate invoices, she refused to give me back the information invoice that she throught away... More 

Helpful?
Thank Guillaume C
Petr J, Manager at The Benjamin, responded to this review

Dear Guillaume C, Thank you for sharing your experience on Trip Advisor. While I am glad that you enjoyed our hotel and all the services, I am very surprised to read about your negative experience with one of our front desk employee. This is unusual feedback and I appreciate you sharing this with us so that we can address accordingly.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We spent three nights at the Benjamin and booked a room with a balcony. When we got to our room there was a sign on the balcony door that we could not use the balcony because the hotel was fixing up the exterior, plus there was a ladder on the balcony. We went to the front desk and told them... More 

Helpful?
1 Thank Diane B
Petr J, Manager at The Benjamin, responded to this review

Dear Diane B, Thank you for the detailed review regarding your experience at The Benjamin. We sincerely apologize for all the inconveniences and appreciate your patience and understanding. As you can see from our many positive reviews, your experience is certainly not in line with our standards for service. We have reviewed with our executive team and addressed accordingly. If... More 

Miami, Florida
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

I have stayed at the Benjamin at least 50 nights in the last 20 years. It is one of my top hotel choices in New York. The rooms are clean and comfortable. I was upgraded to a very large suite with balcony, although the balcony was closed due to facade restoration work. The restaurant is exceptional, and the rooms are... More 

Helpful?
Thank Brian33131
Petr J, Manager at The Benjamin, responded to this review

Dear Brian33131, Thank you for the review from your recent stay at The Benjamin. It is wonderful to see that as a loyal guest of The Benjamin, our services and amenities continue to meet your expectations and our hotel makes you feel like home. It was a pleasure to have you with us again and we hope to welcome you... More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

The Benjamin is such a wonderful, classy hotel. Ryan McGhee and his staff run a first class operation and Jaime & Jonathan at the front door make you feel like family. Our room was restful, elegant and peaceful - and even had a kitchen area. Can't recommend The Benjamin enough and hope we get back soon. We will be sure... More 

Helpful?
1 Thank cakertd
Petr J, Manager at The Benjamin, responded to this review

Dear cakertd, Thank you for taking the time to share your experience from your visit to The Benjamin. I am glad you were able to enjoy comfort of our spacious room and our staff was able to provide you with quality and genuine service. I am fortunate to work with amazing people here all committed to the maximizing our guests... More 

Ventnor City, New Jersey
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

From the moment we walked in the door the staff was friendly and professional. We were greeted warmly by every staff member we encountered during our stay. Our room was just gorgeous! We had a comfortable living room, small kitchen area, large bedroom with a king size bed, and a huge terrace that was a wonderful surprise! The Benjamin is... More 

Helpful?
1 Thank Signalfan
Petr J, Manager at The Benjamin, responded to this review

Dear Signalfan, Thank you for taking the time to share your wonderful experience from your visit to The Benjamin. I am glad you were able to enjoy comfort of our spacious suite and our staff was able to provide you with quality and genuine service. I am fortunate to work with amazing people here all committed to the maximizing our... More 

Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We have been to NYC several times but this was our first stay at the Benjamin. It won't be our last. The room was superb with great street views, it was large and spacious and the bed was so comfortable. The location was perfect, walking distance of everywhere we wanted to go. The staff went above and beyond to make... More 

Helpful?
Thank dublingals2014
Petr J, Manager at The Benjamin, responded to this review

Dear dublingals2014, Thank you for sharing your recent stay experience on TripAdvisor. The team and I are delighted to hear that you loved your stay and had the opportunity to explore all that our neighborhood and the city has to offer. I couldn’t agree more that our location is very convenient and close to so many great attractions including Fifth... More 

Houston, Texas
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 weeks ago

We booked a king bed suite and were given a corner room on 9th floor. Very clean, quiet and comfortable. Enjoyed overlooking the street market on Saturday morning. The kitchen area was convenient with large frig, plates, silverware and really liked the 2 separate cup coffee maker. Good value and would be happy to stay again.

Helpful?
Thank Sue44044
Petr J, Manager at The Benjamin, responded to this review

Dear Sue44044, Thank you for your visit to The Benjamin and sharing your feedback on Trip Advisor. I am pleased to hear that you enjoyed our great service and your corner suite accommodations. I am glad that you were able to enjoy the amenities that we offer in our rooms like the kitchenettes available for guests to enjoy during their... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Midtown, The Benjamin offers 209 newly re-designed terrace suites, one-bedroom suites and guest rooms by Rottet Studio featuring kitchenettes and signature Benjamin Beds. Housed within the hotel is The National Bar & Dining Rooms with a menu of modern bistro dishes by Iron Chef Geoffrey Zakarian. Known best for its world-renowned Sleep Program Rest & Renew, The Benjamin features a Pillow Menu and bedtime snacks. Families enjoy Winks' Kidzzz Club with pint-sized amenities for kids to use during their stay. A private guest lounge on the second floor offers two business stations and lounge seating. The Benjamin affords quick access to Fifth Avenue's high-end boutiques, Rockefeller Center, MoMA and Central Park. Hotel Services Fee is $30 plus tax per room, per night and provides you with the following amenities: •$10 daily credit toward Geoffrey Zakarian's The National Bar & Dining Rooms* •Wireless Internet on all of your devices throughout your stay •24/7 access to our state-of-the-art fitness center outfitted by Technogym •In-room artisanal coffee and tea offerings •Unlimited business services including printing •24/7 access to our private Residence Lounge •Unlimited local and domestic long distance calls •Access to our Clef D' Or Concierge services •Package handling and storage prior to and during your stay *Must be redeemed daily. Cannot roll over. **Fee is exclusive of service gratuities ... more   less 

Additional Information about The Benjamin

Address: 125 East 50th Street, at Lexington Avenue, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €219 - €653 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Benjamin 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
The Benjamin Hotel New York City
Benjamin New York City
Benjamin Hotel New York City
Hotel Style:
#22 Green Hotel in New York City
#54 Romantic Hotel in New York City
#63 Luxury Hotel in New York City
#65 Family Hotel in New York City
#73 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Benjamin staff and other travellers.
14 questions
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Questions? Get answers from The Benjamin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are great if you can swing for it - quite big”
 of 5 bubbles c0lin_travel, 1 Dec 2016 | Read review
“Corners on the high floors”
 of 5 bubbles V4045ASjohnk, 27 Nov 2016 | Read review
“Get the rooms overlooking Lexington Ave”
 of 5 bubbles 495chipc, 18 Nov 2016 | Read review
“High floor for more quiet”
 of 5 bubbles Brian33131, 12 Nov 2016 | Read review
“We had a few couples and a single there and all were extremely happy with their rooms.”
 of 5 bubbles Signalfan, 7 Nov 2016 | Read review
5 of 5
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