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Dream Downtown

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3,415 Reviews from our TripAdvisor Community

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Showing 3,169: English reviews
Reviewed 14 February 2016 via mobile

Firstly I can't complain about the look of this hotel. I can totally see why it's popular with the fashionistas-it's uber-cool & stylish but unfortunately this comes with a side of aloofness from the staff! The only staff that are welcoming are the door staff who were lovely (although they never once offered to help with my luggage!). The staff...

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Helpful?
Thank Jeni_1980
Dan D, General Manager at Dream Downtown, responded to this review

My sincerest apologies for the issues you experienced during your stay Madame. I can assure you that your comments and experiences are not emblematic of who we are. I would very much like to have you back to Dream and can assure you that your stay will be five star. I've listed my contact info below and very much hope...

San Francisco, California
Reviewed 12 February 2016

We had a very unpleasant experience. In addition to the horrible music in the lobby every night until 4am (it's like trying to sleep in a nightclub), there was construction in the room next to ours that involved ridiculously loud scraping and banging against the adjoining wall. It lasted from 9am to 11pm on a Saturday! Additionally, half of the...

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3Thank doll1nk
Coral Springs, Florida
Reviewed 12 February 2016

Had an amazing time at the Dream Downtown! Went for a girls weekend and luckily had Lindsay Gershberg check us in. She totally went out of her way to make this girls weekend so special! From an upgraded room to coming into our room to find a complimentary bottle of champagne on ice! She gave us perfect recommendations for restaurants...

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Thank Stephanie B
Dan D, General Manager at Dream Downtown, responded to this review

Thank you for your review of Dream Downtown! I'm thrilled you enjoyed your stay with us! Lindsey G is one of our rockstar front desk agents and we're so fortunate to have her and so many wonderful people here on our team. I will be sure to share your kind words with her! Thank you again for your review and...

White Plains, New York
Reviewed 11 February 2016

I too had an amazing experience with Abby as well as with Pat and Jose,( I believe that is his name, the longtime valet gentleman). You should do whatever necessary to keep them on staff!! They made the experience go from very good to excellent!!

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Thank 917jenniferk917
Dan D, General Manager at Dream Downtown, responded to this review

Thank you for your review of Dream Downtown! I'm so glad to read you enjoyed your stay with us as much as you did. Abby, Pat, and Jose are all rockstars and we're so fortunate to have them on our team. I will be sure to share your kind words with them! Thank you again for your review and we...

Melbourne, Australia
Reviewed 11 February 2016

I'd like to start off with the positives. The staff are very attentive, the hotel has very nice decor and a very nice boutique feel to it. Close to Chelsea market and subway station. This was the first hotel my partner and I decided to stay at for our month long trip in the USA. We booked a king room...

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Helpful?
Thank Jessie Z
Dan D, General Manager at Dream Downtown, responded to this review

Thank you for your review of Dream Downtown. My sincerest apologies that the htoel did not suit your taste. We do our best to accomodate all different types of travelers and guests. The average square footage of our rooms is 205 sqft which is actually quite larger than the average for New York. Alas, I can agree with you. My...

Lugano, Ticino, Switzerland
Reviewed 11 February 2016 via mobile

For anyone wanting to stay in the midst of the meat packing districts with many trendy restaurants and bars this is a cool place to stay at. Rooms are well designed and give the feeling of being on a cruise ship with nice views. Restaurant and bars are trendy.

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Thank Stefano E
London
Reviewed 11 February 2016

The dream hotel is a very famous and trendy spot so the hotel is often pack (a bit noisy in the lobby), especially when there is a party on the great rooftop (Wed to Sat). The view there is just stunning! Nice pool too but a bit small pool The room are very designed (lots of mirror all around!) but...

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Thank London-Sirjona
London, United Kingdom
Reviewed 10 February 2016

Truly excellent service and attention to detail all round. Rooms well kept and there is an extremely good vibe in the Phd bar and hotel common areas in general. Really fun and special place with staff who genuinely seem to love their job. Nice free hot cider in the lobby too :-)

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Thank DavidRichard8
Boston
Reviewed 10 February 2016

I hate writing bad reviews and I'm trying to find good things about this hotel to share. Dream Downtown is just a short jaunt from Port Authority and about a two minute walk to the Chelsea Market. The room was modern but on the cusp of being a bit tacky. The wifi worked well and even if you have multiple...

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1Thank destinationwedphotog
Wayne, New Jersey, United States
Reviewed 9 February 2016

From the time you enter the doors of the dream hotel (where they secretly announce your arrival to the front desk) to the time you are greeted the staff makes your feel special. We had a meeting of 8 people at the event and it had to be one of the best experience we ever had. I would highly recommend...

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Thank Dsteel123

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more   less 

Additional Information about Dream Downtown

Address: 355 West 16th Street, New York City, NY 10011-5902 (Formerly Dream Meatpacking District)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: €261 - €511 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dream Downtown 4.5*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Cheap Tickets, Despegar.com, Travelocity, Hotels.com and Jetsetter so you can book your Dream Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dream Downtown Hotel New York City
Hotel Style:
#13 Business Hotel in New York City
#51 Romantic Hotel in New York City
#76 Luxury Hotel in New York City
#116 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Dream Downtown staff and other travellers.
27 questions
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Questions? Get answers from Dream Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay high up so you get away from the noise on the streets as much as possible”
 of 5 bubbles 664pian, 14 Mar 2017 | Read review
“Ask the front desk to have someone show you how to work the light switches in room.”
 of 5 bubbles Gini65, 14 Mar 2017 | Read review
“Rooms are in front of hotel due to busy nightclub can be a bit noisy on weekends”
 of 5 bubbles jaggergirrl, 4 Mar 2017 | Read review
“Suites with pool view and separate bedroom are spacious for NYC”
 of 5 bubbles lenkre, 28 Feb 2017 | Read review
“Ask for a quiet room.”
 of 5 bubbles cath116, 19 Feb 2017 | Read review
5 of 5