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Hotel Americano

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Hotel Americano
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377 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Madison, Wisconsin
Reviewed 8 September 2016 via mobile

Fun-modern vibe, awesome rooftop bar, and a great location but needs to be a little more functional for business travel. (We couldn't even get an iron for our room bc they were all in use). Breakfast at the in-hotel restaurant is amazing but not speedy. Would have been 4 stars if I was traveling for fun!

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Helpful?
Thank Ashley D
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Thank you for your thoughtful review. It was a pleasure having you as our guest and I greatly appreciate all your kind words about the ambiance and our restaurant. At the moment of your stay we were in the process of purchasing extra iron for our guests room. We would love to see you coming back again with us. Please...

Reviewed 7 September 2016 via mobile

We stayed here during a tour of NYC and Boston, the staff were very friendly and the location is perfect, (one block from a high line entrance and a 15 min walk from Chelsea market). The room was very modern and well laid out, the facilities were minimal but covered all our needs. Nice toiletries as well. The only downfall...

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Helpful?
1Thank Hannah R
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Good Afternoon Hanna R, Thank you for your feedback. I am glad to hear to our staff was lovely with you. It is true that during the summer our rooftop pool is a hot spot in the neighborhood of Chelsea. I am terribly sorry if you found our pool side crowed with glasses. Rest assured that this was shared with...

Melbourne,Australia
Reviewed 31 August 2016

I am surprised at the negative reviews that I have read about Hotel Americano on TA. I did not have that experience. I do admit that this hotel is not for everyone. I was originally attracted by the design of the hotel. Yes, the rooms are small. Yes, some of the beds are on a raised platform; but, if you...

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Helpful?
Thank mfgd61
Middletown, New York
Reviewed 30 August 2016

Not worth the price that they charge. Rooms are dark and not very functional. The room was not completely clean and the air conditioning was noisy. The shower flooded the floor in the bedroom. We had problems checking out too. They tried to charge more than the booked agreement. We wanted to use the pool but it was closed and...

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Thank mmaq2016
Ithaca, New York
Reviewed 25 August 2016

I stayed here in January and has such a great experience I wanted to return in August. Unfortunately something has changed and it's clear the staff puts more emphasis on restaurant and pool visitors than their own guests. The 9th floor is very loud in the summer and there was water dripping on the ceiling above my head. They also...

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Thank sweetiee_D
Chicago, Illinois
Reviewed 25 August 2016 via mobile

I discount all one and five star reviews on TripAdvisor like the rest of us but this is not a crazy rant. Please read for your own experience. I wish that I hadn't trusted Starwood. I am a very frequent business and personal traveler in my early 40s. I've been staying in NYC for 20 years and prefer the W...

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2Thank CHIjames
Northvale, New Jersey
Reviewed 22 August 2016 via mobile

This place is nicely decorated with relaxing atmosphere !! You will enjoy fresh, light and tasty food! It is also reasonably priced and a nice idea to visit after some gallery visits in the area! There is also a nice outdoor dining area. Great idea for lunch in that area

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Thank Stella K
MA
Reviewed 16 August 2016

First it looks pretty cool, but when you are actually staying there..it's really NOT practical or comfortable and definitely not up to starwood standard. We booked this hotel because it's location and it has a roof top pool. Also supposedly a starwood hotel, but we were so disappointed. When we arrived on a 90F degree day, the front desk informed...

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4Thank bobo_cat40
Hong Kong, China
Reviewed 15 August 2016

I've had a few friends recommend this hotel and it did not disappoint, the hotel itself is at a perfect location, the neighborhood has great restaurants & bars, it is also conveniently located close to the meat Packing district and Greenwhich village. The bar & restaurant experience was great, the restaurant manager Ivan was a great host, he was able...

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Thank Remy V
Ottawa, Canada
Reviewed 14 August 2016

I've stayed at the Hotel Americano a number of times while in New York for business. It's incredible location - near the Javits center, Highline and great restaurants - make it an easy choice. But the customer service, amenities like a jean bathrobe and the euro feel of real keys for your room - not to mention their amazing coffee...

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Helpful?
Thank Dawn_ontheroadagain

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Americano
The Americano
Cuisines: French
La Piscine
La Piscine
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
  • Concierge

Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001-5506
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: €251 - €458 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#200 Romantic Hotel in New York City
#213 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Americano staff and other travellers.
2 questions
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New York City, New York
over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from Hotel Americano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't choose this hotel”
 of 5 bubbles sangeetaw_12, 9 Feb 2017 | Read review
“Not for business travel!”
 of 5 bubbles ludwig1827, 1 Feb 2017 | Read review
“Noise seems to travel up from the lobby through the elevator shaft”
 of 5 bubbles Pablo038, 16 Jan 2017 | Read review
“Get a room that doesn't face the street, there is a construction going on across from the hotel.”
 of 5 bubbles AlbertoMay, 2 Dec 2016 | Read review
“I don't think there are any and it doesn't matter because they won't gaurantee anything or try to be accommodating.”
 of 5 bubbles wshfultravls, 25 Oct 2016 | Read review
5 of 5