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Hotel Americano

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361 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Toronto, Canada
Reviewed yesterday NEWvia mobile

We checked in to a normal room at first, only to find that it was so small our bags basically had to go on what would be considered the bed frame. After upgrading to a suite, we were much happier. The beds are not particularly comfortable. This place wouldn't be my first choice.

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Helpful?
Thank Ryan M
Rancho Santa Fe, California
Reviewed 3 days ago NEW

The location of this hotel is not that great, not to close to Meat Packing, not in a happening area of Chelsea, just not good enough. The rooms are very small with really small bathrooms, not even enough place for your luggage. At the front desk Donaldo could care less if I made any comment of the hotel at TRIPADVISOR...

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Helpful?
Thank AlbertoMay
Reviewed 3 weeks ago via mobile

Great Mediterranean style cuisine in modern dining room: delightful food, great service, quiet setting ... just great for dinner with two (don't know about the hotel, did not stay there, just went to eat after visiting galleries in the area)

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Helpful?
Thank Jef P
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Jef P! Thank you for your feedback! We were so happy to see that you have enjoyed a nice dinner. We hope to have the opportunity to welcome you back at our Hotel for a full Hotel Americano experience. Best Regards, Franck Hermann Front Office Manager Hotel Americano fhermann@hotel-americano.com

Boston, Massachusetts
Reviewed 25 October 2016

I've stayed here several times. The first time it had just opened. It was great. The second time was super noisy due to rooftop club. When I made the reservation, they assured me the noise wouldn't be a problem on the roofdeck at this time of year. I didn't think to ask about construction and they didn't mention it. I...

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Helpful?
1Thank wshfultravls
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Thank you for taking the time to share your experience with us Wshfultravls. We are glad that we have been able to be your choice of hotel during your trips in NYC. We were very saddened to hear that your last two stays have not been up to your expectations. It is true that our area is undergoing an important...

Vancouver, Canada
Reviewed 17 October 2016

Really nice stay for Platinum SPG Guest at this Design Hotel. A little gritty on West 26th Avenue, but location is really the key. If you need Chelsea/Meatpacking/Highline this is the place for you. Stay on lower floors for quiet because the Rooftop Bar can be noisy. Good luck and enjoy!

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Helpful?
Thank LHOVancouver
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello LHOVancouver! Thank you for your kind feedback! We are so happy to see that you enjoyed your time with us. I hope we have the chance to welcome you back next time you find yourself in NYC. Best Regards, Franck Hermann Front Office Manager Hotel Americano

Reviewed 15 September 2016 via mobile

Lovely design room and very comfortable but terrible Internet service and as a business traveler completely unable to work in my room as a result. Not sure if I would stay again, hard to do business with no wifi. Very disappointing considering the price point and relationship with Starwood.

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Helpful?
Thank Wendy W
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Wendy W, Thank you for taking the time to share your experience. We are sorry to hear that you experienced some challenges with our Wi-Fi. Rest assured, we have updated our Wi-Fi network to ensure our guests have full connectivity throughout the entire hotel. I hope we have the chance to welcome you back soon! Best Regards, Franck Hermann...

A TripAdvisor Member
Level Contributor
51 reviews
8 hotel reviews
9 helpful votes
Reviewed 8 September 2016 via mobile

Fun-modern vibe, awesome rooftop bar, and a great location but needs to be a little more functional for business travel. (We couldn't even get an iron for our room bc they were all in use). Breakfast at the in-hotel restaurant is amazing but not speedy. Would have been 4 stars if I was traveling for fun!

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Helpful?
Thank A TripAdvisor Member
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Thank you for your thoughtful review. It was a pleasure having you as our guest and I greatly appreciate all your kind words about the ambiance and our restaurant. At the moment of your stay we were in the process of purchasing extra iron for our guests room. We would love to see you coming back again with us. Please...

Reviewed 7 September 2016 via mobile

We stayed here during a tour of NYC and Boston, the staff were very friendly and the location is perfect, (one block from a high line entrance and a 15 min walk from Chelsea market). The room was very modern and well laid out, the facilities were minimal but covered all our needs. Nice toiletries as well. The only downfall...

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Helpful?
1Thank Hannah R
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Good Afternoon Hanna R, Thank you for your feedback. I am glad to hear to our staff was lovely with you. It is true that during the summer our rooftop pool is a hot spot in the neighborhood of Chelsea. I am terribly sorry if you found our pool side crowed with glasses. Rest assured that this was shared with...

Melbourne,Australia
Reviewed 31 August 2016

I am surprised at the negative reviews that I have read about Hotel Americano on TA. I did not have that experience. I do admit that this hotel is not for everyone. I was originally attracted by the design of the hotel. Yes, the rooms are small. Yes, some of the beds are on a raised platform; but, if you...

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Helpful?
Thank mfgd61
Middletown, New York
Reviewed 30 August 2016

Not worth the price that they charge. Rooms are dark and not very functional. The room was not completely clean and the air conditioning was noisy. The shower flooded the floor in the bedroom. We had problems checking out too. They tried to charge more than the booked agreement. We wanted to use the pool but it was closed and...

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Helpful?
Thank mmaq2016

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Americano
The Americano
Cuisines: American, French
La Piscine
La Piscine
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001-5506
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: €219 - €585 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#200 Romantic Hotel in New York City
#207 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Americano staff and other travellers.
2 questions
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New York City, New York
over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from Hotel Americano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that doesn't face the street, there is a construction going on across from the hotel.”
 of 5 bubbles AlbertoMay, 2 Dec 2016 | Read review
“I don't think there are any and it doesn't matter because they won't gaurantee anything or try to be accommodating.”
 of 5 bubbles wshfultravls, 25 Oct 2016 | Read review
“Lower floors are quieter.”
 of 5 bubbles LHOVancouver, 17 Oct 2016 | Read review
“Go somewhere else.”
  • lint ball on the sheet.
 of 5 bubbles bobo_cat40, 16 Aug 2016 | Read review
“get a room on the courtyard so it's even quieter”
 of 5 bubbles Dawn_ontheroadagain, 14 Aug 2016 | Read review
5 of 5
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