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YOTEL New York at Times Square West

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9,568 Reviews from our TripAdvisor Community

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There are newer reviews for YOTEL New York at Times Square West
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Showing 6,191: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2014

Overall this hotel is very nice but different than you're usual hotel. The only issue I have is that the mattress is way too firm, it's ridiculous. It's way too hard & I would probably never stay here again because of that. Thank god I'm only staying 2 ngts.

Helpful?
2 Thank HeatherW1224
Elvis G, Front Office Manager at YOTEL New York at Times Square West, responded to this review

Dear HeatherW1224, Thank you for taking the time to give us your review. As you mentioned we are a different concept with the kiosk to check in and our Yobot to store luggage. We are terribly sorry that you found the mattress to be hard. We are currently testing out a few different mattress types in order to make sure... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2014

Traveled from Australia. Exactly what we wanted. $52 flat rate cab ride from JFK. Modern, clean and neat. Looks small but plenty of room for the two of us, we were 25th floor, awesome views, no street noise. Room cleaned daily. Staff were so helpful with any questions. 10 minute walk from Time Square, Food, shopping, subways, bus station. Pharmacy... More 

Helpful?
1 Thank Thebull3478
Elvis G, Front Office Manager at YOTEL New York at Times Square West, responded to this review

Dear Thebull3478, Glad to hear all went smooth from the airport to the hotel. We have great cabins with great amenities very nice to read you found us fun and convenient. We hope to welcome you back to the hotel in the future. Sincerely, More 

Denver, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2014

Exactly what we were looking for: hip, romantic, modern. Exactly where we wanted to be: between the Javitt's Center and the Theatre District. Exactly what we needed in terms of amenities, breakfast, cocktails. Exactly what we were expecting to pay. We stayed here in October, 2012 while in New York to see "The Book of Mormon", visit friends, and to... More 

Helpful?
Thank AceRanchero
Elvis G, Front Office Manager at YOTEL New York at Times Square West, responded to this review

Dear Aceranchero, Thank you for taking the time to write your experience with us. Glad that the klingons, Wonder Woman and other Comic Con fans did not scare you away ha! We are a different concept and great to see you enjoyed your time with us. We hope you will choose us again Comic Con is around the corner. Sincerely, More 

Los Angeles, California
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 August 2014

Yotel is an interesting place. This is not the traditional hotel I am used to staying in. This is a "hip" place which means the rooms are very small. The bed was hard as a rock. I wish I new there was a club scene on the 4th floor on the weekend. Imagine my surprise when I returned to the... More 

Helpful?
2 Thank AriS938
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello AriS938! Thank you for taking the time to share your feedback with us! We are happy to hear you like the overall hotel concept.We are sorry that you did not enjoy the bed. Our mattresses are handmade with coconut husk and lambswool; not your typical mattress. We chose them for a number of reasons, organic and high-quality being two.... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2014

I stayed at Yotel New York for 4 nights this month on a business trip and thought it was amazing. I stayed in an executive view premium cabin on the 19th floor (upgraded for free when booked directly through the website). The views were great, and the floor to ceiling window made the room feel really spacious. The bathroom and... More 

Helpful?
1 Thank Liz P
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hi Liz P! That is saying something; thank you so much. We think YOU’RE Awesome too! We consistently strive to achieve this satisfaction for all of our hotel guests and always welcome and appreciate your feedback and suggestions. On behalf of the crew at Yotel New York, we look forward to your next stay with us and hope that it... More 

Kissimmee, Florida
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 August 2014

Admittedly I would never have chosen this place, but bid on a 3 1/2 star hotel on Priceline and this is what I got! By Yotel's own definition, they have cabins and bunks, not rooms and beds. By my definition this does not qualify as what one traditionally thinks of as a hotel, let alone a 3 1/2 star hotel.... More 

Helpful?
4 Thank Robin B
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Robin B! Thank you for sharing your review with us! We are so sorry to hear that your stay was not to your satisfaction. While we understand that our design concept is not for everyone, we are very straightforward about the size of our cabins and include total square footage, photos, and descriptions on our website. Additionally, we do... More 

Philadelphia, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2014 via mobile

Joanna is the reason we're coming back next year! We are overly satisfied with our stay. Joanna was there to help when no one else would. I would loveto write a letter 20 Anna's manager or supervisor letting him now how good of a worker joanna is. she has a lot of patience. well trying to help but she always... More 

Helpful?
2 Thank Craig G
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Craig G! Thank you for sharing your review with us! It is always a pleasure to know that the combined efforts of our entire staff result in exceptional experiences for our guests. We will make sure to pass along your compliments to Joanna. We hope to see you soon! If there’s anything we can ever be of assistance with,... More 

Helsinki, Finland
2 reviews
Reviewed 20 August 2014

Comfortable place to stay just three avenues from Times Square. Clean and modern hotel which will appeal especially for European visitors. Great value at affordable cost. Only downside was unprofessional staff at hotel's terrace restaurant, but that most certainly was just a single bad experience in otherwise a great hotel.

Helpful?
Thank Arttu S
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Arttu S! Thank you for sharing you positive experience with us! We are thrilled to hear you noticed our high cleanliness standards in your cabin. Thank you for the note regarding the staff at the terrace, we have shared your comment with our Food and Beverage director for additional follow up. We hope to see you soon! If there’s... More 

thessaloniki
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 August 2014

nice view from our executive view cabin,noise from the street even 17th floor,valley in every floor for water,ice,coffee muffins or croissants free for breakfast on 4th floor are a good start every morning.there is a tray hidden(cute) near the bed you can use to carry on. very friendly stuff. free wi-fi! lovely music in the lifts!!!makes your mood anytime!! lobby... More 

Review collected in partnership with this hotel

Helpful?
2 Thank maria k
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello maria k! We’re so happy that you enjoyed your stay! We are a refreshing change aren’t we? We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com. Jose - Assistant General Manager More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 August 2014

My recent stay at Yotel was fantastic. Location is perfect, staff and facilities at the hotel were great, nice vibe and the rooms were excellent value for money. If you can splash out on the room with a hot tub do!!! The staff ensured that we enjoyed our stay and recommended lots of great services which made our stay really... More 

Helpful?
Thank Blueskye70
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Blueskye70! We thank you for your kind words and support and are pleased that your stay with us met your full satisfaction. It is always a pleasure to know that the combined efforts of our entire staff result in exceptional experiences for our guests. We hope to see you soon! If there’s anything we can ever be of assistance... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
FOUR @ YOTEL New York
FOUR @ YOTEL New York
Cuisines: American, Bar, Pub
Terrace @ YOTEL New York
Terrace @ YOTEL New York
Cuisines: American, Bar, Pub
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 

Additional Information about YOTEL New York at Times Square West

Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: €114 - €418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Reservation Options:
TripAdvisor is proud to partner with World Independent Hotel Promotion, Travelocity, Hotels.com, HotelsClick, Cancelon and Jetsetter so you can book your YOTEL New York at Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Yotel New York At Times Square West Hotel New York City
Hotel Style:
#3 Green Hotel in New York City
#44 Best Value Hotel in New York City
#80 Romantic Hotel in New York City
#86 Family Hotel in New York City
#92 Business Hotel in New York City
#103 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from YOTEL New York at Times Square West staff and other travellers.
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Questions? Get answers from YOTEL New York at Times Square West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had was a large disabled room with plenty of space, cleaned daily. ”
 of 5 bubbles brett_leavens, 29 Nov 2016 | Read review
“The queen with bunks was AWESOME!”
 of 5 bubbles latkinander, 29 Nov 2016 | Read review
“If you do the early check in your options might be limited but the staff is friendly and accommodating.”
 of 5 bubbles ChrisSchmitt, 28 Nov 2016 | Read review
“High rooms are advisable”
 of 5 bubbles suer20142014, 28 Nov 2016 | Read review
“Ask for a room as high as you can get and at the back of the hotel”
 of 5 bubbles mumthesaver, 28 Nov 2016 | Read review
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