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Hyatt Herald Square New York

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Hyatt Herald Square New York
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835 Reviews from our TripAdvisor Community

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Frazee, Minnesota
Reviewed 6 days ago NEW

When we arrived at this hotel they were extremely helpful with all of our questions in regards to good places that were close to go and eat and just different opportunities to go and visit! We will definitely go back to this hotel again since it was so close to a lot of different places such as Carlos Bakery ,Time...

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Thank MomRatz
Toronto Ontario
HOTEL’S FAVOURITE REVIEW
Reviewed 15 March 2017

First of all I'd like to thank the Hyatt manager and front desk staff who made our weekend celebration even more memorable. They went above and beyond to make us feel special. We received a lovely and comfortable king room with an Empire State Building view. It was an excellent stay in a central location and we would recommend staying...

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1Thank 1CanadianGirl
About Hotel's Favourite Review
NaliniSullivan, General Manager at Hyatt Herald Square New York, responded to this review

Thank you very much for selecting The Hyatt Herald Square during your visit to NYC! I am delighted to read how our team enhanced your stay and weekend celebration We appreciate your feedback and hope we are able to welcome you back soon. Sincerely, Nalini Sullivan General Manager

Montreal, Canada
Reviewed 6 days ago NEW

One elevator was down, staff did not really mind about it Rooms were not done This sad because the set-up is great and location perfect. Everything was there to make it a perfect stay. Would surely recommend but hopefully service improves

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Thank brigittecW2671LN
Reviewed 1 week ago NEWvia mobile

+ Perfect location very close to biiiiiiiiig Macy's, a great VS, a great Sephora, Footlocker, Uniqlo.. Clean! Very nice staff! Awesome roof with sofas and an amazing view of Empire State Building. - Small rooms, we were four in a two bed room. No problems but maybe not an option if youre not 'close'. Small wardrobes!!

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Thank louisenberg
Reviewed 1 week ago via mobile

This is another good Hyatt property in NY, it reminds me a lot of Hyatt Centric Times Square but not quite on the same level. Rooms are smaller, location not quite as good rooftop bar not quite as nice ut you can see Empire state building. Solid 4*

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Thank Ola M
El Monte, California
Reviewed 1 week ago

While the hotel, staff and rooms were very good values, the showers in two different rooms, room 1603 and 506 had almost zero hot water. You had to turn on the water for 10 minutes, let it run and then it begins getting warm. It never got hot, just warm.

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Thank Mason N
Baltimore, United States
Reviewed 1 week ago

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Thank Y2389WVwilliamp
Reviewed 1 week ago

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Thank gulamahmedo
Scotland
Reviewed 1 week ago

Perfect in every way. Location, service, personal - could not fault anything. Staff could not have been nicer. Only negative would be that there could be a kettle in the room and not just a coffee maker. But this is so irrelevant. The hotel is perfect.

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Thank Chill-Pill07
South Florida, Florida
Reviewed 1 week ago

Will never go back and either recommended to friends and family. Lot of better options around ! Had to stay more days but my experience wasn't too good except for 3 people. I'm surprise for a Hyatt chain !!

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1Thank 989marianaf

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st Street, New York City, NY 10001-4403
Region: United States > New York > New York City > Midtown
Price Range: €211 - €453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Herald Square New York 3.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#89 Romantic Hotel in New York City
#121 Family Hotel in New York City
#149 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Herald Square New York staff and other travellers.
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Questions? Get answers from Hyatt Herald Square New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If Hyatt does not offer a reasonable rate, check Expedia and other online hotel booking sites.”
GlennY919, 27 Mar 2017 | Read review
“There is a rooftop deck with a beautiful view of Empire State building-go up, especially at night!”
getupdosomething, 14 Mar 2017 | Read review
“don't forget to visit the roof!”
stewey617, 27 Feb 2017 | Read review
“Ask for a view of the Empire State Building! Higher up means less traffic noise.”
116lorrainem, 13 Feb 2017 | Read review
“Ask for a room on the upper floors with a city view”
Mandie1, 20 Jan 2017 | Read review
5 of 5