We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
30 W 31st St, New York City, NY 10001-4403
Lowest prices for your stay
US$574
View deal
Hotels.com
Booking.com
Expedia.comUS$574
Orbitz.com
TravelocityUS$574
View all 16 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (389)
Room & Suite (169)
Dining (45)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Herald Square New York
Updated 15/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#243 of 540 in New York City
Location
Cleanliness
Service
Value
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Rooftop terrace
Baggage storage
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Rooftop bar
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Spanish, Italian
1448Reviews53Q+A100Room tips
Traveller rating
  • 724
  • 439
  • 150
  • 77
  • 58
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Gail C wrote a review 16 May
Washington DC, District of Columbia171 contributions48 helpful votes
+1
Wonderful stay at the Hyatt Herald Square. Like many Hyatt hotels, service was above excellent from Tricia at checkin to the staff at checkout. Everyone was welcoming and so friendly. I was here for one night to see a show and the location was perfect (Don’t skip out on the amazing views of the Empire State Building from the rooftop!) Room was cute and comfortable with 2 beds and comes with a fridge in an unexpected spot. The buffet breakfast was also really good with a lot of options and not too expensive. Very convenient for the weekend I came when it just rained the whole time and I didn’t want to spend a lot of time looking for breakfast. I don’t like staying in Times Square with all the crowds and Herald Square is a good spot for those looking to stay out of the hustle and bustle but within walking distance to all the fun stuff to points north and south. The hotel is a good short walk to the theater district and just around the corner from Koreatown, which has lots of great restaurants.
Read more
Date of stay: May 2022Trip type: Travelled
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 6 days ago
Good Day Gaily, Thank you for choosing Hyatt Herald Square and for sharing your feedback with us! We are delighted to know that you had a great time during your visit. Your comment will be shared with Tricia and the rest of team and we greatly appreciated! We look forward to hosting you again when you return to NYC. Take care!
Read more
dteogarcia wrote a review 4 May
1 contribution
We landed in LaGuardia airport, then took the M70 bus to Roosevelt station in queens, then the number 7 train took us straight to herald square where the hotel is only 3 short blocks away. No need for expensive shuttles or taxi. The hotel is in Excellent location as the herald square subway stop has several transfer points that can get you close to almost anywhere in Manhattan and easy access to any other borough.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 6 days ago
Good Day, First and foremost thank you for choosing Hyatt Herald Square and for sharing your feedback with us! It was a great pleasure to know that you had a great time during your visit and liked our hotel location! We look forward to hosting you again when you return to NYC. Take care!
Read more
Resort34881088730 wrote a review Apr 2022
1 contribution
Very well situaded near Empire State Building and Flatiron Building, Brodway and Fifth avenue. Very clean and functional hotel : rooms are good dimensions, clean and quiet. Warm welcome and staff always ready to help.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 6 days ago
Good Day! Thank you for choosing Hyatt Herald Square and for sharing your feedback with us! We are delighted to know that you enjoyed our location and satisfied with our cleanliness and hotel staff! We definitely look forward to hosting you again when you return to NYC. Take care!
Read more
Kelton wrote a review Apr 2022
Plantation, Florida467 contributions192 helpful votes
+1
As cleanliness is our number one priority, this property gets our highest rating for any property, short of over-the-top experiences, for which we reserve our five-star ratings. Let's start with the BEST - the room was exceptionally clean - linens were fresh and crisp and bright, including all the towels, which were also super clean! A++++++++ The floors were also super clean, as was the bathroom. Thank you, Hyatt. The bath amenities were nice - the brand was Pharmacopia - the argan oil collection. We may order some from Pharmacopia as they were really good. LOCATION LOCATION LOCATION! Super. Less than thirty minutes walking (or a $15 cab ride) to Times Square or the Village. Just about 10 blocks to the NYC Public Library/Bryant Park, and Grand Central/Summit. The resort fee is very reasonable and included a $15 credit per night for dinner or drinks at the lobby bar. However, I think due to staffing issues, the bar was hit-or-miss. The kitchen took OVER 45 minutes for a burger and fries. We finally had to tell the wait staff that we had to go or we would miss our show. That said, the burger was FINALLY delivered and was exceptional (very tasty). Apparently, a kitchen staffing issue. Meanwhile, although the bar was said to be open until 11:00, it was closed early the two times we tried to go there for a nightcap after Broadway, before 11:00 pm. So, for the lobby bar/restaurant, the key is to go very early (before your night out) and go for after-dinner drinks elsewhere, in our opinion. Another hit-or-miss was the staff. Exceptional, or just there. Kudos to Rachel and Lorena/Lorana for EXCEPTIONAL SERVICE. The property has a beautiful rooftop that is open, but with no food or drink service (when we were there), not even cushions on the seats. But, a great view. What a waste. It could be the prize attraction here. Our view was of the street/building opposite us but was nice. I think some rooms must have great views of the Empire State Building. In our fifth-floor room, we heard lots of noise but did not really mind. If that is an issue, maybe ask for a higher floor. It is a mid-rise. with almost 20 floors. The room size was VERY small, even by NYC standards, so if the size is your preference, not the best choice. It was more like a cruise ship room with a much better bathroom, But, for our three-night visit, it was perfect for us. At the $300/night we paid (all in, including taxes and fees) we would return as they met our number one requirement - A CLEAN, CRISP, FRESH room. Thanks, Herald Square Hyatt.
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a higher room (if noise bothers you) or a view of the Empire State if you are visual!
See more room tips
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 6 days ago
Good Day Kelton, First and foremost thank you for choosing Hyatt Herald Square and for sharing your feedback with us! We are delighted to know that you had a great time during your visit and satisficed with the Hyatt cleanliness standard! Your feedback of the restaurant will definitely forward to F&B Department to be further improved. Our Up and 20 Rooftop lounge is a seasonal lounge and the service will reopen next week with celebrating the Memorial Day weekend! We look forward to hosting you again when you return to NYC. Take care!
Read more
Jose C wrote a review Apr 2022
Los Angeles, California, United States23 contributions28 helpful votes
Great hotel with an outstanding staff tucked off broadway by Greely Square. Rooms were very nicely fitted out even though they are Manhattan sized. Staff couldn’t have been better. Rooftop is a great place to hang out even during off season when the bar isn’t open. But the staff was always encouraging one to get food and drink downstairs and take it up.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 6 days ago
Good Day Jose, Thank you for choosing Hyatt Herald Square and for sharing your feedback with us! We are delighted to know that you had a great time during your visit and we look forward to hosting you again when you return to NYC. Take care!
Read more
Previous
123456
PRICE RANGE
US$281 - US$423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn midtown west 31st street hotel new york city
LOCATION
United StatesNew YorkNew York CityTenderloin / NoMad / Manhattan / Midtown
NUMBER OF ROOMS
122
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Herald Square New York
Which popular attractions are close to Hyatt Herald Square New York?
Nearby attractions include Manhattan Skyline (0.2 km), Empire State Building (0.2 km), and The Magician at the NoMad Hotel (0.2 km).
What are some of the property amenities at Hyatt Herald Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Herald Square New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Herald Square New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Herald Square New York?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Herald Square New York?
Conveniently located restaurants include Royal 35 Steakhouse, Izakaya MEW, and Her Name Is Han.
Are there opportunities to exercise at Hyatt Herald Square New York?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Herald Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hyatt Herald Square New York?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hyatt Herald Square New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.5 km), World Trade Center Memorial Foundation (4.5 km), and Hamilton Park (3.5 km).
Does Hyatt Herald Square New York have any great views?
Yes, guests often enjoy the city view available here.