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Hyatt Herald Square New York

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Traveller (312)
Room & Suite (98)
Dining (35)
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Overview
30 W 31st St, New York City, NY 10001-4403 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Rooftop Bar
4 Star accommodation
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,121)
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1 - 5 of 928 reviews
Reviewed 2 days ago via mobile

This hotel is one to avoid. I travel regularly to NY and have stayed in dozens of hotels. This is by far the worst experience I have ever had.... actually not just NY but globally. Our first room was so dark, wallpaper peeling off, dirty...More

Thank Salliestone123
Reviewed 2 days ago

The two front desk ladies were really quick in responding my needs and supee friendly. Also front desk phone was answered immediately. Even housekeeper was so neat. We were busy getting ready in the morning so we told her no cleaning at the moment. Stepped...More

Review collected in partnership with Hyatt Hotels
Thank tunguyengt
Reviewed 2 days ago

Very nice staff, smart, clean and very quiet rooms. Great value for the money-it was about $50 cheaper than comparable hotels I've stayed in in the area but it's actually a little nicer. My only problem was (1) getting the in-room coffee maker to work...More

Review collected in partnership with Hyatt Hotels
Thank crockery
Reviewed 1 week ago

Stayed there for 4 nights. Great location to visit Manhattan. The hotel staff is friendly and the hotel too. We didn't had any issues whatsoever expect a obstructed sink that was rapidly fixed. Room are small but NY standards. Nice roof top bar with a...More

Thank Jean-Paul H
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 1 week ago

Thank you for selecting The Hyatt Herald Square Hotel during your recent visit to NYC. We are delighted you enjoyed our warm hospitality as well as our central location. We appreciate your kind words, and we hope to see you again in the near future!...More

Reviewed 2 weeks ago via mobile

I recently stayed at the Hyatt Herald Square and had my worst experience ever at a hotel. The Front Office staff tried to break into my room twice. When I called down the first time, the Front Desk manager was apologetic. When it happened again,...More

2  Thank EstabanSilva
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 1 week ago

Dear Mr. Silva, Please accept our sincerest apology once again for the inconveniences you encountered while staying with us. I will assure you this incident was a misunderstanding on our part and not an issue of safety by any means. I hope you are satisfied...More

View more reviews
About
Description
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style ...More is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
122
Price range
US$215 - US$652 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Midtown West 31st Street Hotel New York City
Location
United States > New York > New York City > Midtown / Manhattan
Photos
Traveller (312)
Room & Suite (98)
Dining (35)
Amenities (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
madstraveller
29 June 2018|
Answer
Response from NaliniSullivan | Property representative |
Hello, we do not store luggage overnight, we are happy to store for the day but due to limited space and NYPD guidelines we are not able to store overnight.
0
Votes
Krisna D
9 April 2018|
AnswerShow all 2 answers
Response from NaliniSullivan | Property representative |
Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day. Please let us know if we can be of any further assistance!
1
Vote
14 March 2018|
AnswerShow all 4 answers
Response from NaliniSullivan | Property representative |
Hello-yes, we do have two separate stairways, we can also place a request for a lower floor if needed.
0
Votes
Room Tips
"> 10 floors will give a decent view"
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"High floors are always best"
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"ask for one in the back, might be even more quiet"
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"We were upgraded to a high room with a city view which looked out onto the Empire State Building."
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