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    Hyatt Herald Square New York

    1,052 reviews
    #194 of 476 Hotels in New York City
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    30 W 31st St, New York City, NY 10001-4403
    Hyatt.com
    US$530
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    Hotels.com
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    Booking.com
    US$527
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    Expedia.comUS$530
    PricelineUS$530
    TravelocityUS$530
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Hyatt.com
    US$530
    Hotels.com
    Booking.com
    US$527
    Expedia.com
    US$530
    Priceline
    US$530
    Travelocity
    US$530
    Orbitz.com
    US$530
    Hotwire.com
    US$530
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    US$527
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    Certificate of Excellence
    Traveller (303)
    Room & Suite (99)
    Dining (38)
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    Overview
    4.0
    1,052 reviews
    • Excellent52%
    • Very good31%
    • Average10%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “rooftop bar”(115 reviews)
    “the empire state building”(93 reviews)
    “penn station”(62 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    3 Star Hotel
    All hotel details
    Contact Info
    30 W 31st St, New York City, NY 10001-4403 See on map
    Rooms
    8 May9 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,052)
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    Show reviews that mention
    All reviewsrooftop barthe empire state buildingpenn stationnew yorkkorea townrooms are smallholiday innstorage spacemodern hotelconvenient locationtwo blocksearly checkcoffee makernyc hotelsstreet noisetimes square31st
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    1 - 5 of 876 reviews
    Reviewed 5 days ago via mobile
    Pleasant stay, excellent service, good rooms

    Located a step away from the Flatiron, this hotel well satisfied the need for functional, clean and nicely designed hotel. Service was helpful and professional. Room clean and deigned in a way to well optimize the space without saving on room equipment. Great quality/price ratio.

    Thank albertotraveller101
    Reviewed 1 week ago via mobile
    Great Weekend Visit.

    We stayed for a weekend in the city for the first time. We found Hyatt has a friendly and helpful staff. The rooms were clean, very well furnished, and the Hyatt has all of the amenities we wanted. Great drinks at the bar from Shawn...More

    Thank Gunter L
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 5 days ago

    Thank you for sharing your recent experience at The Hyatt Herald Square Hotel! We are delighted you enjoyed our warm hospitality as well as our hotel! We appreciate you giving a shout out to Shawn as well! We hope you keep us in mind upon...More

    Reviewed 2 weeks ago via mobile
    Nice boutique hotel with superb location

    Smaller hotel on 31st street, just down the corner from Penn Station, Empire State and the 34st Subway station. You can go practically anywhere from here withouten searching too far for the correct train to catch... Rooms are on the smaller side. Also limited storage:...More

    Thank Kenny_De_Man
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 1 week ago

    Dear Kenny_De_Man, Thank you so much for taking the time to share your recent experience with others online, we truly do appreciate it and are pleased to hear you had a fantastic time in NYC and found our location ideal for you. At the Hyatt...More

    Reviewed 3 weeks ago
    Great time in NYC and this hotel is a main reason

    Clean, friendly,safe. Updated rooms. Wonderful staff, they couldn't do enough as we went to celebrate my husbands 50th birthday. They went above and beyond, So much so I went and got Thank you cards for the staff. Great decor, awesome bar, can not wait to...More

    Thank meadowmaxine
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 2 weeks ago

    Dear meadowmaxine, Thank you so much for the stellar 5 star review and your kind words, we truly do appreciate it. We are super pleased to hear your husband had a memorable 50th B-day, you don't turn 50 everyday so thank you for allowing the...More

    Reviewed 3 weeks ago
    Wonderful service and quality of the room

    We had to change our room because of sensitivity of the noise from the heater. The staff helped us without any question and move us to a quieter room. Had a wonderful stay. Would definitely go again when in town.More

    Review collected in partnership with Hyatt Hotels
    Thank suchuncccnj
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 2 weeks ago

    Dear Suchuncccnj, Thank you so much for taking the time to give us a 5 star review, we truly do appreciate your feedback and are pleased to hear you found the front desk accommodating and helpful during your stay. I would like to take this...More

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    123456…176
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Room Service
    Hotel Amenities
    Dry Cleaning
    Laundry Service
    Concierge
    Multilingual Staff
    Room Service
    Business Centre with Internet Access
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Details
    Price range
    US$203 - US$521 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #69 Family Hotel in New York City
    #86 Romantic Hotel in New York City
    #144 Business Hotel in New York City
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$203 - US$521 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #69 Family Hotel in New York City
    #86 Romantic Hotel in New York City
    #144 Business Hotel in New York City
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (303)
    Room & Suite (99)
    Dining (38)
    Amenities (9)
    Family and Play Areas (2)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Questions & Answers
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    See all 32 questions
    Krisna D
    9 April 2018|
    AnswerShow all 2 answers
    Response from NaliniSullivan | Property representative |
    Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day. Please let us know if we can be of any further assistance!
    1
    Vote
    acrossthepond2018
    14 March 2018|
    AnswerShow all 4 answers
    Response from NaliniSullivan | Property representative |
    Hello-yes, we do have two separate stairways, we can also place a request for a lower floor if needed.
    0
    Votes
    Laura C
    28 January 2018|
    AnswerShow all 2 answers
    Response from Alessandra V | Reviewed this property |
    Hi, there are some hangers, but I don’t remember of so many drawers in the room.
    0
    Votes
    123456…11
    Room Tips
    "We were upgraded to a high room with a city view which looked out onto the Empire State Building."
    Read review
    "Best views are up high facing Empire State bldg."
    Read review
    "Pay for the NYC view although it's extra"
    Read review
    "There's about 4-6 rooms on each floor so it's definitely more intimate"
    Read review
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