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Row NYC Hotel

Booking.comUS$198*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Row NYC Hotel
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17,047 Reviews from our TripAdvisor Community

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Showing 12,348: English reviews
Dubai, United Arab Emirates
Reviewed 28 January 2017

The Row has recently renovated their rooms, and the result was astonishing. you'll get the Rooms as shown as the pictures provided in the website "not like the other hotels that they are misleading the people". So basically you'll get a good deals on the rooms, very clean, and not to mention the location is awesome for tourist. However, wifi...

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Helpful?
Thank ronaldsayson
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate your feedback, Ronald. We're pleased to hear that we were able to accommodate you during your stay with us. However, it's unfortunate that your stay with us was anything less than perfect. Our goal is to provide our guests with excellent service and convenience. We'll be addressing your concerns with the appropriate members of our team. We'd love...

.
Reviewed 27 January 2017

Rooms very old and not very clean. However location is very convenient. There are missing a lot of basics things expected in a Standard room. Staff is friendly. And recommended to do on line check in. Process is too easy

Review collected in partnership with this hotel
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Helpful?
Thank angelaT3086WY
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback Angela. We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

Reviewed 27 January 2017

Checked into the hotel and was greeted by a wonderful man called Zak, who was very kind and explained the resort fee, internet, ice machine etc. Fantastic service from the moment we entered the Row NYC. Location was perfect!!! If you want to experience Times Square, shopping, Broadway, food, then this is the best place to stay!!! Guaranteed!! Yes...I agree...

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Helpful?
Thank Kyle M
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the glowing review, Kyle! We're delighted you had such a wonderful experience with us! We strive to offer top-notch service and convenience for our guests. Your praise for our prime location is much appreciated. We love seeing our guests take full advantage of our proximity to so many of the city's best attractions. It's great you appreciated the...

Brooklyn, New York
Reviewed 27 January 2017

Cheap hotel, so cannot have high expectations I guess. Stuff at the front desk rushed through check in. Elevators are working really bad, especially during rush hour. Allow additional 20 minutes in the morning if you need to go somewhere around 9am. Water stations are not on every floor and no water in the room even for additional charge. Windows...

Review collected in partnership with this hotel
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Helpful?
Thank vlada322
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, We appreciate the feedback. It's great you had a pleasant stay with us. That's what we like to see. We strive to offer quality service and convenience for our guests. We regret the challenges you faced during your time with us. We hope to host you again soon to share a more positive experience with you.

London, United Kingdom
Reviewed 27 January 2017

Great location. Comfortable beds. Clean rooms. No coffee making facilities in the room. Hall ways have a funny smell about them but room was very clean. Water fill station did not work on our floor which was annoying and reported and told it worked! Tv kept cutting out reported but not fixed or replaced.

Review collected in partnership with this hotel
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Helpful?
Thank Daniel W
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Daniel. It's lovely you had such a pleasant stay with us. We're happy you appreciated our prime location and comfortable bedding. That's what we like to see. It's great our team accommodated your needs and helped fix the water station. We hope to host you again soon to share a more positive experience with you.

Nottingham, United Kingdom
Reviewed 27 January 2017 via mobile

Recently stayed in this hotel, I have to say the location is perfect if you want to be near everything. The hotel itself it's very busy, as you'd probably expect being so close to Times Square. However, when we arrived and checked in, we found we had been put in a smaller room than originally booked, but we didn't really...

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Helpful?
3Thank bu5hbaby
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that you had such challenges with our team. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be...

New South Wales, Australia
Reviewed 27 January 2017

Very central, friendly and helpfull staff, comfortable and clean room. However my husband and I would have liked to have had the facility to have had a small fridge and the facility to make a cup of tea or coffee in the room rather than having to got out to purchase one when back in the room after a long...

Review collected in partnership with this hotel
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Helpful?
Thank Sabre53
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, Thanks for the 4/5 rating! We're thrilled you had such a pleasant experience with us! It's fantastic you enjoyed our comfortable rooms and convenient location. We strive to offer top-notch service and your praise for our team lets us know we're doing our job. That's what we like to see! We'll address your concerns with our team moving...

Singapore City, null, Singapore
Reviewed 27 January 2017

The rooms are fine just a bit noisy at night due to street noise and I was wearing ear plugs. The staff okay for New York - expect the usual attitude, but the entrance and lobby is just way too crowded and stressful

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Helpful?
Thank Shrike2747
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, Thanks for the 4-star rating! We're thrilled your time with us was so lovely. We aim to please! It's unfortunate you had some trouble getting comfortable and relaxed while resting in our hotel. We'll address your concerns with our team moving forward to help ensure an even better experience. Have a wonderful day!

A TripAdvisor Member
1 review
Reviewed 26 January 2017 via mobile

District M staff are brilliant, Raphael made me feel so comfortable and welcome whilst travelling alone, and the service was quick and efficient! Would recommend to anyone staying in the Row or anyone visiting New York, fab service, good prices and lovely staff! Definitely will be coming back

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Helpful?
Thank A TripAdvisor Member
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, Thanks for the wonderful review! We're lovely you had such a pleasant experience with us! It's fantastic our team made you feel so welcome and accommodated your needs. That's what we like to see! Raphael is a valued member of our team and it's no surprise he took such great care of you. We aim to please! We...

Winnipeg, Canada
Reviewed 26 January 2017

Great deal for the location of the hotel and small but nice rooms. Staff also very friendly. Will definitely be visiting again in the near future and recommending it to friends and family. Thank you for your hospitality!

Review collected in partnership with this hotel
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Helpful?
Thank alannagailk
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the perfect rating, Alanna! It is always our highest priority to make sure all of our guests have a comfortable and satisfying stay. We are very pleased to hear that you had a great time and the you will visit again! We are looking forward to hosting you! Thanks again, Alanna! Have a great day!

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €158 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#17 Green Hotel in New York City
#208 Luxury Hotel in New York City
#232 Romantic Hotel in New York City
#236 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a bigger room for couples, there's space for only on big suitcase. ”
578idat, 26 May 2017 | Read review
“Upgrade to a double bed room”
Lynou03, 26 May 2017 | Read review
“Don't choose this hotel.”
Johnsotr, 25 May 2017 | Read review
“Ask for room far away from lift shafts.”
Fruitytealeaf, 24 May 2017 | Read review
“A room facing away from 8th Ave”
TTMJ, 24 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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