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Row NYC Hotel

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Traveller (4279)
Room & Suite (1470)
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About
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime.
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Property amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
784Restaurantswithin 0.5 km
257Attractionswithin 0.5 km
Reviews & more
23,353Reviews
4,430Photos
529Q+A
100Room tips
Traveller rating
  • 6,737
  • 7,684
  • 4,538
  • 2,270
  • 2,125
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Popular mentions
good location but cleanliness of the hotel was not what i was expecting and very basic, would have liked more from the room. no breakFAST OR room service options and didn't provide water bottle or mini bar in the room.
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Review collected in partnership with this hotel
I enjoyed the service, cleanliness of the rooms and security and the perfect location to walk to food, time square, movies and bowling. The lobby was decorated beautifully for Christmas and I loved the Sugar Factory being onsite. I love it.
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Review collected in partnership with this hotel
Took advantage of their winter rate.Had a city view, upgraded room. Free breakfast and friendly staff. Love their elevators that are dedicated to your floor and overall it was a great stay, as usual.
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Review collected in partnership with this hotel
Response from ROW_NYC_Hotel, General Manager at Row NYC Hotel
Responded today
Thank you for the glowing review, Claudia! We're delighted to hear that you had a wonderful stay with us. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. Have a beautiful day!
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Where to begin? The first room we were put in was absolutely the worst room I have ever stayed in bar none. (Including hostels) It was tiny, the bed was tiny, the room was tiny and the bathroom was like a closet. The room was also next to the elevators and the sound was
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Review collected in partnership with this hotel
Response from ROW_NYC_Hotel, General Manager at Row NYC Hotel
Responded today
We appreciate you taking the time to share your feedback. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.
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+7
Myself and my boyfriend checked into this hotel for 9 nights, when we first arrived we thought it was lovely (the bar, computers, the lounge etc) We then went to check in and the lady who took care of our reservation was lovely, she randomly offered us a complimentary upgrade,
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Response from ROW_NYC_Hotel, General Manager at Row NYC Hotel
Responded today
We appreciate you taking the time to leave us this feedback, Caoimhe. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Living area in suite
Professional photo exclusively commissioned by TripAdvisorRow NYC Hotel
The Standard at the Row NYC
Lovely, bright & cheerful room!
Ignore the un made bed, it was as we were ready to leave
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123456294
Guest rooms do not have a fridge, but they are available upon request for $35.00 per stay and are subject to availability.
1 vote
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Is there a hairdryer in the room?
Yes, in the closet.
1 vote
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Is there a hairdryer in the room?
Yes there is. Iron machine/ safe ...
1 vote
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123456106
"Never paid the upgrade, all the rooms is the same size "
"The Hotel Associate, Shantelle, will make sure you are in the best room. What ever room I had reserved, she upgraded it..Free of Charge."
"incredible view, fast elevators, lobby smells incredible,"
"Ask for a room not near the elevator"
"Ask for a city view"
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12345620
PRICE RANGE
US$88 - US$347 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theatre DistrictTheater DistrictTimes SquareMidtown WestMidtown
NUMBER OF ROOMS
1331
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