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Element New York Times Square West

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3,757 Reviews from our TripAdvisor Community

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There are newer reviews for Element New York Times Square West
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Showing 2,400: English reviews
bristol
Reviewed 17 April 2014

Stayed here from the 8th to the 13th, with my family two boys 13 and 11. I didn't know what to expect having never been to NYC before.What a great location, central within easy walking distance of metro and other attractions. All the staff were only to helpful to help, with question.The breakfast and evening snacks and drinks Monday to...

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Helpful?
Thank mandy s
Lebanon, Pennsylvania
Reviewed 16 April 2014 via mobile

Nice hotel! 3 to 5 minute walk to times square irish pub to the right and a night club 30 seconds away.Very clean hotel decent room size. Modern beautiful bathroom. It has a mini kitchen with stove fridge dishwasher they even have pots to cook dishes, glass, salt pepper gourmet coffee , closet, flat screen tv, safe free breakfast, all...

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Thank Maria R
Knoxville, Tennessee
Reviewed 15 April 2014

I stayed at Element on W. 39th for the first time recently. I would recommend it to anyone spending time in NYC who doesn't care about it being a charming neighborhood because the location near Port Authority makes the neighborhood busy and noisy. It also makes it very convenient to many of the touristy things in NYC and easy for...

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Thank TVBelle
Boston, Massachusetts
Reviewed 13 April 2014

I stayed at this hotel with a cousin in April 2014 for two nights. We both enjoyed this hotel, including its proximity to our Amtrak at Penn Station, Times Square/theatres, subway and Hell's Kitchen. Our room was on the 10th floor by the elevators and everything was very quiet. All the staff we encountered were very pleasant. Wifi is free...

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Helpful?
Thank Demirjian
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear Demirjian, Thank you for your rave review. We're happy to hear you and your cousin had a great stay, enjoyed our central location, free breakfast, and spectacular rooftop views. Thanks so much for sharing and we look forward to hosting you again soon.

Chicago, Illinois
Reviewed 13 April 2014

This was my first stay at the Element Times Square West hotel. The lobby is large and the front desk staff was pleasant and efficient. My room was large by NYC standards and it had a small kitchenette with refrigerator. The location is also great if you want to be in the Times Square area. The bed was comfortable and...

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Helpful?
Thank TravelinKenChi
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear TravelinLeather, Thank you for choosing Element Hotels during your recent stay in the Big Apple. We're happy to hear you received great service from our team and enjoyed our comfortable beds. We apologize for the inconvenience of the elevators - it does get busy during peak hours. Thanks for sharing and we look forward to hosting you again.

kolkata
Reviewed 11 April 2014

fantastically located.....on 39th street....3 blocks away from all the action. and i was there durign the superbowl weekend...it was insane...yet quiet. times square was packed....and happening...and this hotel was rite there. yet, had peace, quiet. got it for less than 200usd with breakfast. for this location, it was fantastic. good large room with a small kitchenette with microwave and works....

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Thank kaycee28
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear kaycee28, We're glad you had a great time with us during Superbowl weekend and was able to find a quiet retreat in Times Square. Thank you for your positive review and we look forward to welcoming you back should your travels bring you back to NYC.

Irvine, California
Reviewed 11 April 2014

My wife and I went to NYC from 4/4-4/9/14 for vacation. We have been to New York a few times before and have found Times Square to be an ideal location due to the number of subway lines that are available. We stayed at the Westin Times Square a few years before and after looking at all of the SPG...

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2Thank DavefromOC
Moscow, Russia
Reviewed 9 April 2014

A lady called my room and said I have to go downstairs right and and have to pay cause my card is declined. My bank confirmed that there are no any blocks on my card and there is nothing what can stop them to charge it. Finally I just went downstairs and used the ATM machine, and of course everything...

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Helpful?
Thank Kirillterentyev920
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear Kirillterentyev920, Thank you for choosing Element Hotels during your recent visit to the Big Apple. We apologize for any inconvenience and misunderstanding with your card and look forward to hosting you again during your next trip back to New York.

Stavanger, Norway
Reviewed 6 April 2014

Centrally located close to the metro Penn Station. Short distance to Times Square, shopping, Empire State Building. Breakfast was ok. Nice to enjoy snacks and drinks in the afternoon a few days a week for free. Clean rooms, good service from the staff.

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1Thank Bengten
Hong Kong, China
Reviewed 5 April 2014

I stayed for a week in this hotel ! I chose the hotel because it appeared to be a good business hotel handled by the Westin hotel group . Breakfast is horrible with junk food and plastic and carboard amenities (plates / glasses / knife). A so called "green hotel" that serves everything using disposable items for everything is very...

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4Thank fab68
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear fab68, Thank you for staying with us during your recent stay in NYC. We're sorry to hear your visit did not meet your expectations and that the Element brand does not suit your travel needs. We have forwarded your comments to our management team. Please visit one of our other eight Starwood lifestyle brands during your next visit to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: €122 - €363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#39 Green Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Element New York Times Square West staff and other travellers.
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Questions? Get answers from Element New York Times Square West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter at rear.”
 of 5 bubbles EdinburghSky, 18 Jan 2017 | Read review
“Find another hotel in the Starwood group”
 of 5 bubbles euromarketer, 14 Jan 2017 | Read review
“Book early”
 of 5 bubbles 976carolel, 13 Jan 2017 | Read review
“Rooms on lower floors ie 8-12. Away from ground floor but no to far to take the stairs.”
 of 5 bubbles WendyT82, 12 Jan 2017 | Read review
“Great location”
 of 5 bubbles rachaelw821, 11 Jan 2017 | Read review
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