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The room was nice , and the bed was very comfortable.
The location is great for tourist. The wifi works good and you get free breakfast.
Yes there is a problem with the elevator in the mornings, but not any other time.
We only had...More
Loved everything about this hotel ! It was in a great location with clean big rooms and big bathroom. I stayed here for 8 nights and would never go anywhere else. Breakfast and evening snacks were a great bonus and were yummy.
Yes the elevators...More
Outstanding from the moment we arrived! Staff were excellent! We stayed in King rooms- again, outstanding. We selected this hotel based on reviews of friends if ours. I would most certainly stay here again, and recommend others here DEFINITELY. Excellent value for money. We wanted...More
2 Thank MissAli_C74
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 6 February 2015
We’re thrilled to hear you absolutely loved our hotel and enjoyed our comfortable rooms in addition to our convenient Times Square location. Thank you for your recommendation, and we hope to host you again for all of your future NYC trips. All the...More
Impressively friendly, responsive, and professional front desk staff and housekeeping crew. Clean and spacious rooms. Convenient midtown location. Affordable and efficient services. Self-serve, grab-and-go, no-frills breakfast set-up -- hearty hot food selection a plus. Communal lounge-like dining area suitable for families and on-the-go business professionals.
First the good points: very good central location, near Times Square; beautiful rooms: large, very clean, large bathroom with good shower, excellent bed. We were on the 9th floor, so we had quite some noise from the street.
Negative points: we knew that elevators were...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
At first when I did my booking through AGODA, I kinda remembered that I was supposed to pay tax at the hotel. But I think in the end whatever price I've paid online (which was the price I was comfortable in) already included... More
At first when I did my booking through AGODA, I kinda remembered that I was supposed to pay tax at the hotel. But I think in the end whatever price I've paid online (which was the price I was comfortable in) already included everything. Money matters aside, hope you will enjoy your stay as I kinda miss this hotel, with the cocktail refreshment on weekdays evening and 24hr drink station everyday. Have a safe trip!