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Element New York Times Square West

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Traveller (2010)
Room & Suite (1068)
Dining (67)
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Overview
  • Excellent36%
  • Very good44%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“free breakfast”(216 reviews)
“times square”(532 reviews)
“full size fridge”(65 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Element New York Times Square West
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Reviews (4,403)
There are newer reviews for Element New York Times Square West
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Traveller rating
988
1,027
370
184
137
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988
1,027
370
184
137
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All reviewsfree breakfasttimes squarefull size fridgebagelsnew yorkport authoritystove topfree happy hourmini kitchenevening receptionsmall kitchenettelower floorrooftop terracepenn stationthe breakfast areacoffee makerhell's kitchen
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11 - 15 of 2,706 reviews
A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

I stayed here from March 3rd to 10th, was just myself. When i arrived, staff at reception were very friendly, polite and helpful. Room was bigger than expected and was very clean. The complimentary breakfast was what you would expect, bagels and cereal and danish...More

Thank A TripAdvisor Member
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 weeks ago

Thank you for your feedback. I am delighted to hear that you have chosen the Element Times Square as your go to hotel when you are in NYC. Thank you for staying with us. We will see you again in the future.

Reviewed 3 weeks ago via mobile

My wife and I LOVED our room. We were on the 39th floor, and loved our view of the empire state building and NYC. The staff were always friendly and accomodating. Sometimes waiting for the elevator was a pain (there was a car convention on...More

Thank Caleb A
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 weeks ago

Hello, I hope you are doing well! Thank you for your feedback. I am so happy to hear that your stay with us was enjoyable. I will be sure to pass along your comments to James, he is one of our shinning stars and loves...More

Reviewed 3 weeks ago

I am an SPG Platinum Member who stays regularly at The Element Hotel Times Square. I like this hotel. It is clean, offers free breakfast and is pet friendly. The staff is wonderful, and the work lounge is spacious. The rooms are very small but...More

Thank mightymelanie123
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 weeks ago

Hello, I hope you are well! Thank you for your feedback. I happy to hear that you enjoyed the staff and enjoyed your stay with us. I have forwarded your comments to the team as they love hearing postive feedback. Thank you for staying with...More

Reviewed 3 weeks ago via mobile

We stayed at the Element between March 25 - 27. The hotel is close to everything movies, restaurants etc.. The staff was very professional and accommodating. The only problem I had was everytime someone would leave their room you heard the doors slam OMG I...More

Thank leonardm367
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 weeks ago

Hello, I hope you are well! Thank you for your feedback. I am delighted to hear that you found our hotel to be central to most attractions you experienced while you were in the city. However, I do want to sincerely apologize for the noise...More

Reviewed 3 weeks ago

Being here for a Business Trip. The Check-In Procedure was a bit long - but ok. The Room I´ve got(4006) had a very nice view and a small Kitchen etc. - quite ok. A Water would have been nice - and the Frigde was running...More

1  Thank Nelemann
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded 2 weeks ago

Hello, Thank you for your feedback. I want to sincerely apologize that you had to wait long during your check in with us. I will note that I have spoken to the team in regards to this so this does not occur again. Please feel...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$178 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$178 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2010)
Room & Suite (1068)
Dining (67)
Pool & Beach (5)
Amenities (92)
Family and Play Areas (11)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Catherine H
11 April 2018|
AnswerShow all 3 answers
Response from sillywillits | Reviewed this property |
Yes, I saw them storing luggAge for other patrons There is a room on the left side of entrance
0
Votes
Julie F
5 April 2018|
AnswerShow all 4 answers
Response from mightymelanie123 | Reviewed this property |
You can use hair dryers where convenient.
1
Vote
acrossthepond2018
14 March 2018|
AnswerShow all 11 answers
Response from Fred3499 | Reviewed this property |
As an aside to the other reports we had no problems at all with the lifts there were 3 that were in constant use
1
Vote
Room Tips
"Bring earplugs lots of sirens"
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"Try to get lower floor rooms if you want to be able to walk down the steps to get to the lobby."
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"Ask for a high level floor. Views are fabulous, That said, the elevator is very slow. I love the lager studio..."
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"Always the Level and from 002-010"
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