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Courtyard
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard New York Manhattan/SoHo
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#150 of 539 in New York City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Coffee shop
Children Activities (Kid / Family Friendly)
Taxi service
Conference facilities
Meeting rooms
Paid public parking nearby
Restaurant
Breakfast available
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
389Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
181 Varick St, New York City, NY 10014-4602
Getting there
Houston StNew York City Subway2 min
Spring StNew York City Subway4 min
Car HireSee all New York City car hire
660Reviews11Q+A100Room tips
Reviews
Traveller rating
- 337
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- 50
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- 8
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It all started 4 hours before our arrival with the answer from the hotel's sales manager. To the question about the situation of the room, Mrs. LB Sales Manager answered that I would only have to go outside to have light and a beautiful view. Not only did the room face walls without any visibility but the hotel was located in an ugly and noisy street. It's hard when you are a customer and you pay a lot of money for 5 nights to hear people laughing at you...! In short, this is nothing at all compared to the rest. The room was tiny and did not correspond to the surface given on the sites. This is not very serious either! Out of 3 elevators, only one was working with interminable and unbearable waits. A second one was repaired at D+4... The cleanliness was non-existent. The 2 beds that made up the room, one had unchanged sheets, dirty therefore, with hair and stains. An absolute scandal. We arrived late and we waited until the next day to ask for special attention to the cleaning and the change of sheets. The staff at the reception is very nice but they are useless. All they do is write in a notebook. Our request was heard D+3 when I yelled to the reception that if the sheets were not changed within the hour I would call the Police for a sanitary control. I discussed with other customers of the hotel, several similar facts were evoked: Propeté very uneven from one floor to another / Staff totally unable to manage the slightest request and ineffective and unmotivated, making only act of presence / chronic understaffing. PLEASE GO SOMEWHERE ELSE…
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Date of stay: November 2021
Value
Location
Service
1 Helpful vote
Helpful
This hotel is decent, but the staff --- including those at the desk and those cleaning rooms -- are not wearing masks, despite signage that masks are required. I mentioned this to the manager, who said that she would "discuss this with the staff." But I've seen no change. This is ridiculous!
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Date of stay: November 2021
Value
Service
Sleep Quality
2 Helpful votes
Helpful
I would like to commend Rodrigue at the front desk for his genuine and intuitive sense of hospitality. In few words, he made our stay as comfortable as it can be since our check in until our departure. We sincerely thank him for his support and assistance
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Date of stay: October 2021Trip type: Travelled
Helpful
Response from SoHo Team, Guest Services / Front Office at Courtyard New York Manhattan/SoHo
Responded 10 Jan 2022
Thank you so much for choosing to stay with us at the Courtyard SoHo and for taking the time to provide an excellent review. I will share your feedback with Rodrigue as he's a great asset to our front desk team. We look forward to welcoming you back soon!
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Courtyard Marriott is a very central hotel in New York City, on busy Varick Street. Moderate pricing for Soho, but room and bathroom areas could be cleaner, with housekeeping only by request. Front Desk and General Manager were very helpful and professional.
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Date of stay: September 2021Trip type: Travelled
Value
Location
1 Helpful vote
Helpful
This hotel is in a great location, only one block from the 1 train. The C/E trains at Spring Street are also very close, and the West 4th Street subway station is a short walk away. The hotel itself is nice, and the rooms are pretty big for Manhattan hotel rooms. When we checked in, we were told the internet was down for the entire hotel, and it remained down for the first night, but was back up the following morning. The service though, was not great. When we checked in, we were told that because of covid, housekeeping would not clean your room unless specifically requested. We were staying four nights and requested housekeeping come just one day. They never came. Since they didn't come, we had to call to request fresh towels. Nearly two hours went by and still no one came by with towels. So we had to call again. This was pretty disappointing service. Also, on Monday morning at 6am the alarm clock in our room went off. Normally housekeeping would clear out alarms when switching over the room. So the housekeeping service here seems pretty weak.…
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Date of stay: September 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Weekend stay at the end of April 2021: The hotel seemed like an older Courtyard. Tiny elevators, expect to wait for a while and for it to be full when the elevator finally arrives. The size of the room was what I expected for NYC. Amenities were all gone as a result of the pandemic cutting--which was expected at the time, but reflective of cost-cutting by hotels as a whole. The staff was curt and generally indifferent; there was no elite recognition. Towards the end of my short stay, I asked if I could borrow an umbrella, which I thought would be normal in any "full-service" hotels, and was told I could go buy one from the shop. Not sure if the hotel management would blame not having umbrellas on Covid (which would be ridiculous), but this is truly a bare bones property. The only positive was the location if you're visiting West Village.…
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Date of stay: April 2021
Value
Location
Service
1 Helpful vote
Helpful
The room was dirty. There was an armoire and we placed folded suit bags on top. When we took them down, the bottoms were covered with large dust bunnies. Hasn’t been cleaned for 6 months or more. Bring a roll of Bounty paper towels for they are more absorbent than the thin towels they provide. Shampoo. One small bottle in a room with 2 double beds. Enough for 3 people with crew cuts or one person with short hair. Fitness center. Your card key won’t get you in. Ask for the card at the front desk for entry. We did that and the card did not work either. Small room. Think cruise ship may be bigger, but hey this is NY and the rate is reasonable. This one aspect is forgivable but the others are not.
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Date of stay: August 2021Trip type: Travelled
Room Tip: Bring the Bounty
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Helpful
I should have done more research before staying here. I chose it because of the location and because I generally like the brand for lower-cost stays. However, none of the hotel amenities were open. None. This was just the room. I assume this will improve as the regulations change, but as of my stay there was no benefit to staying here. I should have picked somewhere else.
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Date of stay: April 2021Trip type: Travelled
1 Helpful vote
Helpful
Stayed there one night for business during the sweltering heat---solid hotel only downside is it is located few streets from the Holland Tunnel entrance and when there is an issue in the tunnel traffic to and from the hotel heading to Liberty Place is uber difficult to maneuver.
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Date of stay: July 2021Trip type: Travelled
Location
Cleanliness
Service
1 Helpful vote
Helpful
Celebrated my wife’s 50th in NYC and this Courtyard SoHo was a perfect stay for such an occasion! They gave us a free upgrade to the top floor with fantastic views! Every single employee we ever interacted with was helpful, friendly, and always willing to answer questions. They also welcomed us back each time we walked in the doors. The room was clean, plenty big enough, and the elevators were fast! The location is perfect-just 2-3 min walk to the 1 train, and 4-6 mins from another stop. CVS and Trader Joe’s is 3-4 min walk as well. It’s also close to do math great places to eat in the Village-including Bleecker St Pizza (7-8 min walk). We greatly enjoyed our stay and would be exorcised to stay there again if we ever go back. Thank you Courtyard for a wonderful stay!
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Date of stay: June 2021Trip type: Travelled
Helpful
PRICE RANGE
US$342 - US$529 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard new york manhattan/soho hotel new york city
LOCATION
United StatesNew YorkNew York CityHudson Square / Downtown Manhattan (Downtown) / Manhattan / SoHo
NUMBER OF ROOMS
120
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Claim Your Listing Frequently Asked Questions about Courtyard New York Manhattan/SoHo
Which popular attractions are close to Courtyard New York Manhattan/SoHo?
Nearby attractions include New York City Fire Museum (0.2 km), Color Factory (0.2 km), and Rocco's Pastry & Espresso Cafe (0.4 km).
What are some of the property amenities at Courtyard New York Manhattan/SoHo?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and meeting rooms.
What food & drink options are available at Courtyard New York Manhattan/SoHo?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard New York Manhattan/SoHo?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Courtyard New York Manhattan/SoHo?
Conveniently located restaurants include Piccola Cucina Estiatorio, Piccola Cucina Osteria, and Faicco's Pork Store.
Are there opportunities to exercise at Courtyard New York Manhattan/SoHo?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Courtyard New York Manhattan/SoHo?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New York Manhattan/SoHo offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Courtyard New York Manhattan/SoHo?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard New York Manhattan/SoHo?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (1.9 km), World Trade Center Memorial Foundation (1.9 km), and Hamilton Park (4.7 km).