Cassa Hotel NY 45th Street
70 West 45th Street, New York City, NY 10036-4202
Full view
View all photos (962)962
360
Panoramas (5) 
Room & Suite (544)
About
#181 of 539 hotels in New York City
Location
Cleanliness
Service
Value
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Wifi
Restaurant
Breakfast available
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Washing machine
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
100Great for walkers
Grade: 100 out of 100
467Restaurantswithin 0.5 km
249Attractionswithin 0.5 km
70 West 45th Street, New York City, NY 10036-4202
Getting there
42nd St – Bryant ParkNew York City Subway3 min
47–50 Sts – Rockefeller CenterNew York City Subway4 min
Car HireSee all New York City car hire
2819Reviews114Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 1,526
- 887
- 253
- 70
- 83
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Sort by:
Most Recent
This hotel is in the perfect location. Minutes away from time square and just round the corner from Bryant park. Staff really helpful and beds were SO comfy! Little bit worn in places but lovely bed linen and good sized bathroom. For New York standards very good. Fab hotel
Read more
Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Ayo shorty uhh Stephanie and buddy omar was hella helpful folk nem gave recommendations of The city and things like that the trip was amazing any questions I had they were always helpful they were really dope
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 26 Mar 2020
Dear tabarif, Thank you for your 5 star review. We are very happy to know that you enjoyed your stay with us. On behalf of my entire team, especially from Stephanie and Omar it was a pleasure to serve you. Thank you for choosing our Cassa Hotel we hope to see you soon! Best Regards, Cassa Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was Great! With the help of Stephanie I was able to find this place for a great price! Which was convenient for me and my family. She even recommended some place for us to visit during our stay. I highly recommend this place.
Read more
Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 26 Mar 2020
Dear VTmaam, Thank you for your excellent 5 star review! We are thrilled to know that you enjoyed your stay with us. On behalf of my entire team, especially from Stephanie it was a pleasure to serve you. Thank you for choosing our Cassa Hotel NY 45th St. We hope to see you soon! Best Regards, Cassa Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was so taken away by this place! My husband and I especially enjoyed the fitness center area, and I felt really comfortable using the facilities with the help of Ms. Stephanie. We would’ve been lost if it wasn’t for her! I plan on staying again, 10/10 would recommend!
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 26 Mar 2020
Dear dom4611ZJ , Thank you for your excellent 5 star review! We are thrilled to know that you enjoyed your stay with us. On behalf of my entire team, especially from Ms. Stephanie it was a pleasure to serve you. Thank you for choosing our Cassa Hotel NY 45th St. We hope to see you soon! Best Regards, Cassa Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I still felt safe with all the chaos going on across the country with the corona virus. I stayed here for two nights and didn't get sick. Omar and stefanie l helped me at the front desk and fixed my reservation after I had to extend last minute. The rooms are pretty small but worth the low price.
Read more
Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 26 Mar 2020
Dear Shay-Liu91, Ensuring memorably personable guest experiences is the exact reason our entire team of passionate hoteliers is in hospitality and I am extremely happy we succeeded in doing so during your time with us. We hope to have the honor of being your home away from home every time your travels bring you to Manhattan. We greatly appreciate your excellent rating and our entire team of passionate hoteliers eagerly awaits your next visit! Best Regards, Cassa Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cassa Hotel is a great deal in a great location. The staff are fantastic, Nivar and Adam went way out of their way to help my family. While the physical hotel is due for a refresh, everything was clean and neat. Highly recommend.
Read more
Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 26 Mar 2020
Dear BlackSails99, Thank you for your review. We are happy to know that you enjoyed your stay with us. On behalf of my entire team, especially from Nivar and Adam it was a pleasure to serve you! Thank you for choosing our Cassa Hotel NYC 45th Street. We hope to see you soon! Best Regards, Cassa Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel, staff were fantastic, welcoming and couldn’t do enough for you. There were a few different staff members who dealt with us and all gave and exemplary service however I only got the name from the lady that checked us in which was Tasha. The room was spacious and clean with a coffee maker and a large TV as well as an iron/ironing board and a hairdryer. Beds were very comfy. Great location for exploring! Thank you for a pleasant stay.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 26 Mar 2020
Dear NatalieJayne94 , Firstly let me thank you personally for your very generous review and sentiments, we enjoyed meeting you! Ensuring memorably personable guest experiences is the exact reason our entire team of passionate hoteliers is in hospitality and I am extremely happy we succeeded in doing so during your time with us. We hope to have the honor of being your home away from home every time your travels bring you to Manhattan and thank you for your excellent rating! Best Regards, Cassa Hotel
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at Cassa in early March. A lovely friendly welcome on our arrival from Stephanie, Adam and Nivar. We arrived before check-in time but Stephanie sorted a room out for us (on the 22nd floor as I’d requested a higher floor). Our room was spacious for New York with a very comfy bed, coffee maker and large TV. Bathroom had a lovely waterfall shower and there was an abundance of hot water. No fridge but we didn’t need one, there was an iron and ironing board. Room also has useful usb charging sockets on the desk and by the bed - very handy. Our room was clean and a special mention to Mery for the little notes, cleaning the room and for dealing with all of our meal rubbish! Located just off 6th Avenue it’s an ideal spot if you don’t want all the noise of Times Square but it’s only 5 minutes walk away if you do. Given it’s location you don’t get the dazzling views but as the idea of being in NYC is to be out enjoying it, not in the room, that’s fine with me. There’s a Pret next door which is ideal to grab a coffee/breakfast bite and there are restaurants and a couple of bars 2 minutes further on 45th Street. They were happy to securely store our cases on our final day so we could spend a last few hours in the city enjoying ourselves. Would I stay there again - definitely. …
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 13 Mar 2020
Dear amandan96, It was certainly our pleasure to service you during your time in New York City. It brings us great joy to know that you were pleased with the overall service at the hotel. We are glad to know Stephanie L., Nivar & Adam help make your stay very special. We will continue to strive and maintain these standards. Feel free to come and stay with us again at Cassa 45th, anytime you are in the NYC area. Warm Regards, Guest Services Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is literally a hole in the wall. Hallways are dim with dull lighting and the decor is dated and drab. Bed linens were stained, AC fan was extremely loud and windows so dirty you could barely see outside. While the room was nothing to get excited about, the staff was friendly. There is a restaurant onsite but the staff did not recommend it. No need with the abundance of surrounding eateries. The proximity to Time Square was great. Central Park was only about a dozen blocks away. It was an $85 USD cab ride from Newark airport.
Read more
Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 12 Mar 2020
Dear Lamamanmono, Thank you for taking time to review us. We are sad to know that you didn’t experience an outstanding service from all of us. We care about the comfort of our guests, your concerns have been addressed with the appropriate members of our team so we may improve moving forward. We hope you can give us another opportunity to serve you in the future. Sincerely, Guest Service Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 3D/2N. We were able to do an early check in and got upgraded to a slightly bigger room by being an Expedia VIP holder. Parked one block away and walked 5mins to the hotel. It was really easy to find. We knew we were in the center of all the things we wanted to see/do but what we didnt realize until our 2nd day how close we really were to everything! We walked to all of our destinations (avoided taking the subway). I even had time to freshen up in the afternoon before heading to our night schedule. I also loved that they allowed us to leave our luggage after check in so we can walk to the Times Square and buy our Jollibee to bring back home to NH. Will definitely stay here again.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Elizabeth Ardiles, General Manager at Cassa Hotel NY 45th Street
Responded 8 Mar 2020
Dear wanderingkae, Thank you for your 5-star review! It was certainly our pleasure to service you during your time in New York City. It brings us great joy to know that you were pleased with the overall service at the hotel. We will continue to strive and maintain these standards. Feel free to come and stay with us again at Cassa 45th, anytime you are in the NYC area. Warm Regards, Guest Services Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
cassa hotel and residences
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
165
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCASSA HOTEL NY 45TH STREET - Reviews (New York City) - Tripadvisor
Frequently Asked Questions about Cassa Hotel NY 45th Street
Which popular attractions are close to Cassa Hotel NY 45th Street?
Nearby attractions include Broadway (0.3 km), Bryant Park (0.2 km), and New York Public Library (0.4 km).
What are some of the property amenities at Cassa Hotel NY 45th Street?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Cassa Hotel NY 45th Street?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cassa Hotel NY 45th Street?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Cassa Hotel NY 45th Street?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Cassa Hotel NY 45th Street?
Conveniently located restaurants include Los Tacos No. 1, Dos Caminos, and Blue Fin.
Are there opportunities to exercise at Cassa Hotel NY 45th Street?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Cassa Hotel NY 45th Street?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cassa Hotel NY 45th Street?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.
Are there any historical sites close to Cassa Hotel NY 45th Street?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.6 km), World Trade Center Memorial Foundation (5.6 km), and Hamilton Park (3.3 km).
Is Cassa Hotel NY 45th Street accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.