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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,873 Reviews from our TripAdvisor Community

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Showing 1,368: English reviews
Tampa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

From the lobby you would not expect much however, the staff was incredibly helpful and accommodating. The rooms were lush, clean, comfortable and quiet. The morning coffee, hot chocolate and bubbly were divine. The location could not be better and I will return!

Helpful?
Thank Linda W
Glasgow
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW via mobile

My wife and I recently spent a highly enjoyable if tiring 5 night break in Manhattan staying at this centrally located, stylish, modern and comfortable hotel. Our room was very well appointed and kept scrupulously clean. Our one minor complaint was in relation to what we initially thought was someone operating a pneumatic drill out in the street. It took... More 

Helpful?
Thank millhouseglasgow
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW

This is a difficult one for me to review because I have such mixed feelings. First, I'll start with the good. The room was fabulous! It was big (by New York standards), cozy, comfortable bed and bedding, great bathroom, window faced the street not an alley, full-length mirror and the layout was excellent...not like a normal hotel layout. I can't... More 

Helpful?
4 Thank Dmazor
Edison, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

The front desk and room service was very efficient. I thought the room was a little small but very clean and quiet!! I would definitely stay there again. It is very centrally located to midtown. The bar was supposed to be open till 4am, but was closed at 11? and it was a Friday night, so we went across the... More 

Helpful?
1 Thank yvonne0001
minneapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Stayed the weekend with my daughter who ran her first full marathon. I also had my niece with us. We had a room with a king size bed and a roll away. The room was fantastic. We were on the 4th floor. Extremely spacious, clean and very quiet. The bed and pillows were unbelievable!!! The best sleep I've had in... More 

Helpful?
1 Thank maryMinneapolis
Fairmount, Georgia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Loved the hotel and its location. Very clean, great helpful staff and superior housekeeping. Not too small and not too big. Close to so many attractions. We will definitely stay here again our next trip.

Helpful?
1 Thank Gideonman
Vancouver, Canada
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

Stayed at Cassa for two nights while on a business trip. Very convenient location, modern and clean rooms, and a decent gym. Best of all was the service, and especially Jon at the front desk who went out of his way to help me arrange transportation from the city to Newark airport. Very good experience, and I would stay there... More 

Helpful?
2 Thank Julie W
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Julie W, Thank you for your kind review! We truly appreciate your kind words about our staff and it's definitely a boost for us every time we hear positive reviews such as this. We will be sure to share your wonderful feedback with Jon and the rest of the Front Office staff. We hope to welcome you back to... More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

Stayed at Cassa 45 with my wife for a long weekend. Very friendly staff. Decent standard in rooms. Did not use any other services. First we got a room with a strange smell, and got a new room once we told the staff. The only really negative was the size of the bed. Being 6'2", my feet stuck out at... More 

Helpful?
1 Thank A TripAdvisor Member
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Guest, We appreciate you taking the time to provide feedback regarding your recent stay at Cassa Hotel 45th Street. Likewise, thank you for highlighting the wonderful staff. I would like to extend an apology for any inconvenience you experienced while staying with us. Please feel free to call me directly the next time you're in town and I will... More 

Philadelphia, Pennsylvania
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

Small and noisy. Deluxe Queen Room was misnomer. Bed was more full size than queen sized. I could hear street traffic day and night. HVAC was very loud turning on. Valet parking was very expensive and I still had to wait 20 minutes to get my car back. Staff was pleasant though. Will not return here.

Helpful?
1 Thank jknows
Atlanta, Georgia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

We stayed here for 3 nights and must say, the rooms are good size, the staff very attentive and overall it was a good experience. Easy to get to everything near Time Square, theater district, restaurant row!

Helpful?
1 Thank tmycroft
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear tmycrof, Thank you for taking the time to review your stay with us. I am very pleased to hear that you had a great time and I hope your next visit is right around the corner. Regards, Mark Holcombe More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €161 - €587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#85 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Cassa Hotel 45th Street New York staff and other travellers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms on some floors are bigger.”
 of 5 bubbles Dmazor, 28 Nov 2016 | Read review
“my room faced the center of hotel and it was very quiet.”
 of 5 bubbles yvonne0001, 27 Nov 2016 | Read review
“Go high! All the rooms are nice, but the lower floors here more of the traffic noise.”
 of 5 bubbles 59JulieW59, 23 Nov 2016 | Read review
“We were in 606 which was very quiet.”
 of 5 bubbles Merritt47, 18 Nov 2016 | Read review
“We went for a suite, size was nice”
 of 5 bubbles maxinejmarks, 12 Nov 2016 | Read review
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