We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The James New York

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The James New York
The James New York
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,339 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The James New York
See the most recent reviews
Showing 1,226: English reviews
Singapore, Singapore
Reviewed 4 February 2017

In general, staying at James New York was a great experience. Soho, Tribeca and DownTown are all a very short and enjoyable walk away. I had a corner studio room and recommend spending that little more as the views are great and help you feel connected with the city. The shower and bathroom was modern and refreshing, a very comfy...

 Report
Helpful?
Thank Toffael
jrauer2016, General Manager at The James New York, responded to this review

Dear Toffael, Thank you for sharing your experience on Trip Advisor. I am thrilled that you enjoyed your time at The James and the location, design and our James Club amenities met your expectations. As you know we are perfectly located in SoHo and our rooms and rooftop bar, Jimmy offer some of the most specatucalr views in NYC! Thank...

Dublin, Ireland
Reviewed 31 January 2017 via mobile

I stayed here for four nights with my mum to celebrate my 21st. Convenient Soho location, right beside the a/c/e and 1 subway lines with many more lines just a 10 minute walk away. Mr. Rauer and all his staff went out of their way to make our stay very special. Check in desk staff, doormen and house keeping were...

 Report
Helpful?
Thank IReardon
jrauer2016, General Manager at The James New York, responded to this review

Dear IReardon, Thanks for sharing your experience on Trip Advisor. It was a pleasure to have you and your daughter celebrate a milestone birthday at The James. I am sure you researched many hotels and I am glad we exceeded your expectations. It is great you had a chance to enjoy all we have to offer from our breathtaking views...

Reviewed 29 January 2017 via mobile

We had a lovely experience at the James! Everyone was king and helpful. Morgan was a dream and helped us score some fabulous reservations in addition to giving us lots of recommendations. Lobby very swanky. Rooms very clean and beautiful view. Jimmy (the bar) very cool! Location is really nice - walking distance to Greenwich and east and west village....

 Report
Helpful?
Thank Katie E
jrauer2016, General Manager at The James New York, responded to this review

Dear Katie E, Thank you for the fantastic review of The James New York. It is wonderful to read that you enjoyed the design, location and amenities we offer. Thank you as well for mentioning Morgan in your comments. I will be sure to share this with him. If you ever need assistance at The James do not hesitate to...

Reviewed 25 January 2017 via mobile

Cozy, friendly, comfortable with clever spaces and out door cuteness. We had a mix up with valet service that management addressed. If this is the neighborhood you want to be in. This hotel is a great choice. We shall return.

 Report
Helpful?
Thank Marycoe
jrauer2016, General Manager at The James New York, responded to this review

Dear Marycoe, Thank you for the review from your recent stay at The James New York. I am thrilled you enjoyed your experience and the service provided by our team. It is great to see that our manager on duty was able to resolve your valet issue to your expectations. If you ever need assistance at The James, do not...

Reviewed 24 January 2017 via mobile

Beautiful design hotel, perfectly located if you want to visit Soho, hot spot roof top bar with welcoming ambiance, delicious restaurant and great staff..... but above all Johnny and Elaine stood out of the crowd surprising me with the best service I could expect from this Hotel, amazing!!

 Report
Helpful?
Thank Olivia L
jrauer2016, General Manager at The James New York, responded to this review

Dear Olivia L, Thank you for taking the time to post a review on Trip Advisor. At The James we are passionate about our guests and providing genuine service. I appreciate you mentioning Johnny and Elaine your comments. They are two of our very best. I am thrilled you enjoyed your stay with us and look forward to welcoming you...

San Francisco, California
Reviewed 24 January 2017

I was thrilled to book The James for a great deal on Hotel Tonight for a last minute trip to NYC. My office is just around the corner, so having convenience and a chic hotel was a win-win. I arrived on a red-eye at 4:30am to be ready for an 8:15 meeting. When I got to the hotel at 5:15,...

 Report
Helpful?
Thank bradyecampbell
jrauer2016, General Manager at The James New York, responded to this review

Dear bradyecampbell, Thank you for sharing your James experience on Trip Advisor. I think the title of yuour review says a lot about The James New York. We are very accommodating, convenient and of course chic (and comfortable). I appreciate your detailed review and will certainly share with our team. If you ever need assistance at The James, feel free...

Los Angeles, California
Reviewed 24 January 2017 via mobile

Room was very small; hotel staff entered room 4 times for maintenance during a one night stay for water leak and left items from previous guest. Poor view from 3rd floor. No front desk attendance at 6.30am for check out.

 Report
Helpful?
1Thank tomypro
jrauer2016, General Manager at The James New York, responded to this review

Dear tomypro, Thank you for the review and for bringing these issues to our attention. As you can see from all of the positive feedback on Trip Advisor, your experience is unusual and certainly not in line with our standards for comfort and service. Please send me an email at jrauer@jameshotels.com if you would like to discuss further. I hope...

Toronto, Canada
Reviewed 21 January 2017 via mobile

Stayed in a Queen room this time for 4 nights from Jan 16 - Jan 20. Room was comfortable and a good size given NYC standards. The hotel is starting to show its age. Woke up to dark brown water coming from the bathroom faucet and shower. Management was able to implement a fix by the time I returned to...

 Report
Helpful?
Thank TravellerJeffToronto
jrauer2016, General Manager at The James New York, responded to this review

Dear TravellerJeffToronto, Thank you for posting a review from your January stay at The James New York. I would like to apologize for the inconvenience you experienced with your shower. We had a brief interruption to water service which was immediately corrected. I have reached out to you directly via Trip Advisor so that we can connect. I hope to...

Denver, Colorado
Reviewed 20 January 2017

I have stayed at a lot of hotels in NYC and this one was one of my favorites so far. It's in a great location. The hotel is unique, modern, and clean. The staff is friendly. The rooms are small, NYC-size, but it's laid out really well, is very comfortable and the price was great. The amenities are wonderful as...

 Report
Helpful?
Thank WhyVonneM
jrauer2016, General Manager at The James New York, responded to this review

Dear WhyVonneM, Thank you for posting a review from your first stay at The James New York. I appreciate your thoughtful feedback and I am sure other travelers will as well. There are many hotels in Soho and lower NYC, but what makes The James truly special is the people that work here. We are lucky to have a team...

New York
Reviewed 18 January 2017

I really loved the views at the James! great views in the fitness center, room, and in the sky lobby. The rooftop bar was lovely as well. I was thankful for the free filtered water in the room and the bedside Human of New York book was a great touch! I was thoroughly satisfied with my stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank michellejailinec
jrauer2016, General Manager at The James New York, responded to this review

Dear michellejailinec, Thank you for posting a review from your recent stay at The James New York. I am glad you enjoyed the complimentary amenities of The James Club and had a chance to visit The Jimmy during your visit. At The James, we are lucky to offer some of the best views In New York City. Thank you for...

618 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (313)
Viewed
Room/Suite (70)
Viewed
Pool/Beach Area (25)
Viewed
View from Room (35)
Viewed
Hotel & Grounds (45)
Viewed
Dining (7)
Viewed
Bathroom (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (120)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (278)
Viewed
Amenities (23)
Viewed
Apartment Suite (31)
Viewed
Penthouse (51)
Viewed
Pool (12)
Viewed
Dining (72)
Viewed
Standard Guest Room (26)
Viewed
Studio Corner King (22)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
SoHo
SIXTY SoHo
SIXTY SoHo
#69 of 467 in New York City
724 reviews
SoHo
Soho Grand Hotel
Soho Grand Hotel
#164 of 467 in New York City
2,871 reviews
SoHo
11 Howard
11 Howard
#37 of 467 in New York City
334 reviews
Show Prices
Show Prices
Show Prices
SoHo
NOMO SOHO Hotel
NOMO SOHO Hotel
#194 of 467 in New York City
667 reviews
SoHo
The Broome
The Broome
#8 of 467 in New York City
411 reviews
Manhattan
Trump SoHo New York
Trump SoHo New York
#121 of 467 in New York City
2,893 reviews
Show Prices
Show Prices
Show Prices

Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: €303 - €598 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Despegar.com, Travelocity, Cheap Tickets, Booking.com and Jetsetter so you can book your The James New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#113 Family Hotel in New York City
#114 Luxury Hotel in New York City
#141 Romantic Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The James New York staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from The James New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend a corner suite for the best views.”
 of 5 bubbles Staylee, 27 Feb 2017 | Read review
“We stayed on the 15th Floor. It was great.”
 of 5 bubbles CulebraFan, 14 Feb 2017 | Read review
“Choose a corner studio for amazing views of Financial District!”
 of 5 bubbles Toffael, 4 Feb 2017 | Read review
“Rooms facing Varick/Broadway are noisy.”
 of 5 bubbles bradyecampbell, 24 Jan 2017 | Read review
“its a pretty slim building, so I would ask for a room away from the elevator, but I think all the rooms have a great view.”
 of 5 bubbles WhyVonneM, 20 Jan 2017 | Read review
5 of 5