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Hyatt Place New York City/Times Square

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350 W 39th St, New York City, NY 10018-1402
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (85)
Room & Suite (47)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#343 of 514 hotels in New York City
Location
Cleanliness
Service
Value
Stay steps from the bright lights of Times Square and the marquees of Broadway at Hyatt Place New York City / Times Square. Snap photos from the Empire State Building, shop designer brands on Fifth Avenue, and explore nearby Hudson Yards from our central location.
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Room & Suite (47)47
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Business Centre with Internet Access
Meeting rooms
24-hour security
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Wine / champagne
Baggage storage
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Safe
Cable / satellite TV
Sofa bed
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
447Restaurantswithin 0.5 km
123Attractionswithin 0.5 km
260Reviews51Q+A9Room tips
Traveller rating
  • 120
  • 65
  • 23
  • 20
  • 32
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
dimon41k2010 wrote a review 3 May
San Francisco, California20 contributions17 helpful votes
I'd like to express this extremely great and positive experience with my stay in Hyatt Place New York City on Apr 26. When we just arrived we were lucky to meet the best front desk manager (Julian). He and Hyatt made our stay unforgettable and fabulous. The rooms was great. Hyatt's signature style is the best design you can imagine. No matter where I travel I stay with Hyatt only. I'd like to give huge recognition for front desk manager for his hard work and staying professionally all the time. Thanks for your time to read it.
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Date of stay: April 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: 26th floor
See more room tips
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Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded 2 days ago
dimon41k2010, Thank you for sharing about your experence. We are so glad you enjoyed your stay and your interactions with Jullian. We hope that through this experience we will have an opportunity to serve you in the future.
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eallen1230 wrote a review Feb 2020
London, United Kingdom24 contributions48 helpful votes
Hotel's Favourite
Hotel was lovely. Very clean and modern. A 10 minute walk from Times Square and lots of subway stops nearby. We booked breakfast onto our stay a few days in after realising how expensive New York City is to eat out. Wish we’d done it sooner as the breakfast was lovely with lots of choice. Tonnes better that what we’d had in local cafes and restaurants. Would defiantly recommend and stay again!
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Date of stay: February 2020Trip type: Travelled as a couple
5 Helpful votes
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Response from Anil_Akyigit, Manager at Hyatt Place New York City/Times Square
Responded 12 Feb 2020
Dear Valued Guest, Thank you so much for choosing Hyatt Place as your destination. We greatly appreciate your feedback and are delighted to hear that your experience with us was pleasant. Every day we strive to improve our services to provide an exceptional hospitality experience for all of our guests. We hope you visit us again soon as we would be pleased to make your next stay more welcome and personal. Sincerely, Front Office Manager
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cartiermurray wrote a review 3 May
Houston, Texas1 contribution
Hated every moment of my stay in the hotel. I heavily considered booking at the hotel across the street mid way into my stay after having to call about the A/C 2 times on the first night. I really should have booked an Airbnb.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded 2 days ago
cartiermurray, Thank you for taking the time to share about your experience. We are very sorry that you encountered some issues with the A/C unit. Please know that we take your comfort very seriously and will be looking further into the situation. We hope to serve you in the future.
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wilve2021 wrote a review 3 May
Berkeley, California1 contribution1 helpful vote
Your room is small but you're in midtown Manhattan... bed is very comfy and you can rearrange the furniture and storage spaces to suit your needs. Desk panel is small and hard for 1 person or impossible for 2 people to eat a meal on. Don't bother with breakfast, go to any cheap cafe nearby for much better food if you have the time. Front desk was always friendly and staffed. Elevators moved quickly enough that they were never a bother. Wouldn't stay here for a special romantic visit or honeymoon, but it does the trick as a base for exploring the city and not having to venture too far to meet with friends
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded 2 days ago
wilve2021, Thank you for taking the time to share about your stay! we are glad you enjoyed your stay! We hope to serve you in the future!
Read more
V ortega wrote a review 3 May
1 contribution
Let me just say that people don't wear their masks or cover their mouths. Staff does not enforce rules and it is a complete mess. There is no social distance and people just don't follow protocol. We were in the lobby area and there was a guy with no mask coughing! The hotel is dirty and getting an elevator is a nightmare. They never cleaned and took the trash out of our room. Also, for breakfast people would get more than one item. Wake up early and get your breakfast. If you can go somewhere else, I highly encourage you to do it.
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Date of stay: May 2021Trip type: Travelled as a couple
Helpful
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Response from Benjamin Britton, General Manager at Hyatt Place New York City/Times Square
Responded 2 days ago
vortega85, Thank you for taking the time to share about your experience. We are truly sorry your experience was not what you expected. Rest assured the hotel is GBAC certified and is constantly working to maintain Covid 19 cleaning standards. Sadly we do not have full control over our guests though we work to improve each of their stays and ensure they follow the local rules. Once again we are sorry you did not feel this occurred during your stay. We hope to have the opportunity to serve you again in the future.
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Previous
PRICE RANGE
US$104 - US$347 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District
NUMBER OF ROOMS
520
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Frequently Asked Questions about Hyatt Place New York City/Times Square
Which popular attractions are close to Hyatt Place New York City/Times Square?
Nearby attractions include Mission Escape Games (0.3 km), Shop Gotham NYC Shopping Tours (0.4 km), and Exit Escape Room (0.4 km).
What are some of the property amenities at Hyatt Place New York City/Times Square?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hyatt Place New York City/Times Square?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt Place New York City/Times Square?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hyatt Place New York City/Times Square?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hyatt Place New York City/Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Il Punto, and Black Iron Burger.
Are there opportunities to exercise at Hyatt Place New York City/Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place New York City/Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place New York City/Times Square offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hyatt Place New York City/Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Does Hyatt Place New York City/Times Square have any great views?
Yes, guests often enjoy the city view available here.