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I was so disappointed with my stay . I had previously stayed and was impressed with staff and room . This time the room was on 1st floor extremely noisy inspite of request of a quiet room . It was extremely noisy . Carpets have...More
Thank Bharati e
Response from Executive Offic... ., Manager at InterContinental New York Times SquareResponded 27 May 2016
Dear Bharati e,
Thank you for your feedback regarding your recent stay. I am sorry you were not satisfied with the service you received from our staff. I want to assure you our hotel is very proud of its level of service. We take all...More
This hotel is central to everything times square. I had a nice comfortable room with views facing times square area. The hotel bar is a nice place to relax with a wine after a hard days sightseeing ☺. The staff were friendly and accomadating. My...More
We stayed here on the spur of the moment because I had a free night certificate for this hotel chain and wanted to get the best value- and NYC hotel prices are high. No upgrade but that's okay. Room size was fine, not too small...More
First time in New York and so pleased we chose this hotel you could not get a better location and the whole ambiance was great. From the doormen who remember you every time through to Todd English's food both in the Cava restaurant and breakfast...More
I was here for business and pleasure. From a disorganized check-in, small rooms and absolutely no feeling of being welcome in the hoteI cannot recommend it. I was here for four days and not one time did a staff member open a door, say hello,...More
Response from Executive Offic... ., Executive Office at InterContinental New York Times SquareResponded 27 May 2016
Thank you for your feedback regarding your recent stay. I am so sorry to hear that your experience was not up to the InterContinental standard. I can certainly understand your frustration at the service you received, and want to assure you that this...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.