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The Chatwal, A Luxury Collection Hotel, New York

Booking.comUS$629*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Chatwal, A Luxury Collection Hotel, New York
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1,118 Reviews from our TripAdvisor Community

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Showing 998: English reviews
Start your review of The Chatwal, A Luxury Collection Hotel, New York
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San Leandro, California
Reviewed 6 days ago NEW

If you are looking for a convenient hotel in the Theater District, this is the best. Located 1/2 block off of Times Square and surrounded by theaters. I suggest using the hotel concierge (Juan is very knowledgeable) We called prior to our trip and he booked a luxury sedan (ours was a 750 BMW) with professional drivers. Our driver Steve...

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Helpful?
Thank Wayne K
Nitish K, Director of Front Office at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Wayne K, We are glad you enjoyed your stay with us at The Chatwal Hotel and appreciate you taking time to write about it. Being a luxury hotel, we always strive to deliver excellent service and we thank you for the praises you have provided about our staff. Your comments will surely be shared with our team, particularly Juan...

San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 17 April 2017

This luxury collection property should be a poster child for Starwood's LC Portfolio. This is small boutique hotel where the attention to detail has been perfected. The elegant seasonal decor sets the tone as soon as you arrive. The staffs training is evident as everyone is in sync- all good vibes. The concierge is amazing, great recommendations and great seats...

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Helpful?
Thank MyrnaYZ
About Hotel's Favourite Review
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear MyrnaYZ, Thank you for choosing The Chatwal Hotel for your 4 day theatre trip to the city. Being right in the middle of theatre district, our location cannot be beat and of course, we strive for top notch luxury service at all times. We are delighted to hear that you had such a wonderful stay and we appreciate very...

Reviewed 1 week ago NEWvia mobile

We stayed in a basic room for 8 nights. The location was perfect for getting access to Times Square and seeing shows on Broadway. There's subway stations very close by as well for heading out to the other boroughs. The staff made us feel really special- they were so friendly, and eager to help us with anything we needed, and...

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Helpful?
Thank Jacinta H
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Jacinta H, Reading your wonderful review truly delights us all at The Chatwal Hotel. We certainly appreciate you taking time to write about your 8 night experience with us. We take pride in providing the utmost care of each and every one of our guests and we are happy that you enjoyed our service. We look forward to welcoming...

Dallas, Texas
Reviewed 1 week ago

We stayed here during a recent quick weekend trip to NY to see a play and a concert. We chose it based on location and online reviews. What a discovery this little gem of a hotel is! It was a five minute walk to the theater, and a ten minute walk to the subway to take a twenty minute ride...

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Helpful?
Thank dlroseberry
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Dlroseberry, Thank you for choosing to stay at The Chatwal Hotel for your quick weekend trip to the city! We are glad to hear of your amusement of our property as we are actually often times referred to as The Jewel of Manhattan, so your review title couldn't be more appropriate. We appreciate all the lovely compliments but at...

Reviewed 1 week ago

We stayed in a junior suite, the room looks like a corridor and is very dark with a tiny window. The bathroom is even stranger, there was jacuzzi bath but no shower. Everything is design to make the odd shape look nice but nothing is practical, no room for toiletries in the bathroom, no drawers for underwear and shirts, the...

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Helpful?
1Thank EmmanuelleB
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear EmmanuellB, It disappoints us to hear that you did not enjoy your stay with us at The Chatwal Hotel. While we would like to address some of the aspects that you mentioned, I would be grateful if you could reach out to me at ayatco@thechatwalny.com to further discuss your experience and feedback. Hoping to hear from you soon. Best...

Reviewed 1 week ago via mobile

I have wrote on my other profile. Avoid... not worth the money!! Only near Times Square, but the region is far away of being interesting to eat or walk. Poor in dining menu, just a few options. The biggest problem, very noisy rooms, specially doors from the other rooms close Dont consider to invite people to meet, because of the...

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Helpful?
Thank Sergio M
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Sergio M, We are disappointed to learn that your recent experience with us at The Chatwal was not up to your expectations. Your feedback is important to us and we definitely will take them into consideration. I would be grateful if you could reach out to me at ayatco@thechatwalny.com so that we may further discuss your stay. Best Regards,...

Singapore, Singapore
Reviewed 1 week ago

Just a few blocks from Times Square though relative quite street, it was in an ideal location. We arrived before check-in time which was okay as they stored our bags and gave an estimate time with a follow up of a call when the rooms would be ready. The room was a ditsquinshed dark decor with a very comfortable bed....

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Helpful?
Thank TheStyleTraveller
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear TheStyleTraveller, Thank you for taking time to provide us a review of your stay at The Chatwal Hotel. It is always enlightening to learn about our guests who appreciate the chic and art-deco style of the hotel as we take pride in being a unique luxury boutique hotel. We appreciate your kind words and we definitely hope to see...

Toronto, Canada
Reviewed 1 week ago via mobile

I booked through the Priceline secret hotel offering and was so amazingly surprised. The staff, the service, the room and the location all was perfect. Highly recommend it. Bed very comfortable. Ultra chic and technology connected

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Helpful?
Thank lmahjour
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Lmahjour, Thank you for providing a perfect score TripAdvisor review of your recent stay with us. We truly appreciate you taking the time to write about your stay and providing us with compliments. We hope to welcome you back very soon! Best Regards, Alec Yatco

london
Reviewed 2 weeks ago via mobile

A boutique hotel close to Times Square, being an excellently located base for staying in the city. All the staff are so friendly and helpful including Manpreet and Nitish. Our initial room was on the front, which was noisy but they changed it the following day. Lovely bathroom, with heated toilet seat. Excellent breakfast that set you up for the...

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Helpful?
Thank visitor2009London
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Visitor2009London, Thank you for choosing The Chatwal Hotel for your time with family in the heart of the Theatre district! We are delighted to learn that we were able to relocate you to a room of your preference and that you had such a wonderful stay. We truly appreciate all your compliments and be assured that your nice words...

Newport Beach, California
Reviewed 2 weeks ago

I just spent a week in NYC, We were looking for a hotel that had rooms with an outdoor terrace. OMG! We had a Jr Suite with terrace, and it was amazing! The room service breakfast was really good. Make sure you check out the Japanese heated toilet seat.... The housekeeping staff could use a little training....that is the only...

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Helpful?
Thank Marianne8700
Alec Y, Assistant Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Mrianne8700, Thank you for choosing The Chatwal for your one week getaway to New York. We are definitely glad to learn that you enjoyed our Terrace Suites as these are our most prized accommodations - especially at the this time of the year. We certainly appreciate the feedback and we thank you for taking the time to provide us...

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Deluxe King Room with Terrace (16)
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Grand Deluxe Room (15)
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Junior King Suite (23)
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Junior Queen Suite (22)
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One Bedroom King Suite with Interior Terrace (29)
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04/06/2017 05/06/2017
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Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 

Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 W 44th St, New York City, NY 10036-4011
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: €421 - €909 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
The Chatwal Hotel New York City
Hotel Style:
#8 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#39 Luxury Hotel in New York City
#40 Business Hotel in New York City
#83 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Chatwal, A Luxury Collection Hotel, New York staff and other travellers.
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Questions? Get answers from The Chatwal, A Luxury Collection Hotel, New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more and get a room with a terrace.”
Marianne8700, 6 May 2017 | Read review
“Although there is no view, It is quieter in rooms in the back with smal balconies.”
RobertaWilliamson, 1 May 2017 | Read review
“Get a room with a terrace”
idigdbeat, 17 Apr 2017 | Read review
“We had a suite with a lovely outside deck, a tad noisy out there, which you quickly adjusted to. The room itself was VERY quiet.”
166lisbethr, 11 Apr 2017 | Read review
“Stay in a suite if you can! Especially one with a balcony if the weather is good!”
A5957JOannem, 20 Feb 2017 | Read review
5 of 5
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US$629* /night
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Prices are for 1 room, 2 adults
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