Courtyard New York Downtown Manhattan / Financial District
Save
Share
Hotel direct offer!Unlock Member Rates!
Agoda.com
Destinia.com
Trip.com
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (44)44
Room & Suite (22)
Dining (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
Read more
Updated 14/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard New York Downtown Manhattan / Financial District
Updated 14/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#465 of 539 in New York City
Location
Cleanliness
Service
Value
When traveling for business or fun, Courtyard by Marriott® makes all of your travels successful by providing exactly what you need: smartly designed guest rooms; hot breakfast options and services that help you be more productive and comfortable.
Read more
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
404Restaurantswithin 0.5 km
66Attractionswithin 0.5 km
Contact
215 Pearl Street, New York City, NY 10038-4916
Getting there
Wall StNew York City Subway3 min
Fulton StNew York City Subway4 min
Car HireSee all New York City car hire
9Reviews2Q+A2Room tips
Reviews
Traveller rating
- 3
- 1
- 1
- 2
- 2
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
I live in New Jersey but I work in the financial district, and I needed to stay overnight for a couple of days. I chose this location because I’m a Marriott Bonvoy member, and it was right around the corner from my office, and the least expensive. I didn’t have any expectations other than I needed somewhere affordable to sleep. I honestly thought it was going to be less than ideal because of how affordable it was. Wow - it ended up being an amazing experience! The entire place felt so CLEAN. I’m not sure if it’s brand new or they just have a great cleaning staff but I was comfortable in my surroundings. It’s quiet, the beds are comfortable, they have a snack store in the lobby, and I surprisingly liked the quality of toiletries in the bathroom since I forgot shampoo on conditioner. What else do you need for a 2 night business stay? How about an amazing restaurant? It’s set up like your standard hotel restaurant and I expected middle of the road quality food. Nope. This was like an 5 star quality! I had breakfast and was blown away. Delicious avocado toast with an over easy egg. It was so good I came back for dinner and had to be chicken Caesar salad and fries. I can’t believe how good it was. It’s the reason I decided to write this review. The meals were pricey but anywhere in the city is going to be. At least the portions were big! So happy with this stay and will now be a regular for any over night work stays!…
Read more
Date of stay: April 2022Trip type: Travelled
Helpful
Enjoyable stay. Spent 4 nights at this hotel. The front desk is very friendly and the room itself is clean. Size i smaller but this is what you expect in NYC. I know on the website it talked about construction but I honestly didn’t hear any noise. Location is great as you are 5 mins walk to South Street seaport and 10 mins walk to subways station. Lots of restaurant options within a 15 mins walk.
Read more
Date of stay: March 2022Trip type: Travelled
Helpful
Response from Arthur Cheung, General Manager at Courtyard New York Downtown Manhattan / Financial District
Responded 28 Mar 2022
Dear hermie88, Thank you for choosing to stay at the newly built Courtyard New York Downtown. I am glad to see that you enjoyed your stay with us. The staff takes pride in exceeding guest expectations. We hope to see you soon should you come back to NYC. Best regards,
Read more
+1
We arrived. Phone didn’t work. Ok. Next day had family stuff to do. Exhausted. Room 81 degrees & thermostat didn’t work. Had to call placement company before response. At 6am Friday, they moved us to dif room. No sleep. Not stayin there again
Read more
Date of stay: December 2021Trip type: Travelled
Room Tip: Don’t drive. Cabs and subway are plentiful.
See more room tips
Helpful
Response from Ari Grossman, Guest Services / Front Office at Courtyard New York Downtown Manhattan / Financial District
Responded 23 Dec 2021
Dear FarAway02953607097, Thank you for providing us with your feedback. We are truly sorry to read that your stay was less than satisfactory. Our team strives daily to exceed all our guests' expectations and it is truly unfortunate that we were unsuccessful in doing so during your stay this time around. My hope is that we can be afforded another opportunity in the future to provide our exceptional service as I am confident that we will meet and exceed your expectations. Thank you once again. We wish you a wonderful holiday season and a very happy New Year!
Read more
Let me start of by saying we come from an area where big hotels and casinos are a major thing. So since my stay from 11-20 to 11-24 wasn’t the greatest but there were something the did okay. When we checked in obviously there was a line which we understood that. But when checking in the front desk agent was too quick and did not speak loud enough for me to understand but I was able to manage to catch what she was saying. Btw didn’t mention a restaurant on the second floor or meeting room on the second floor, or the little convenient store in the lobby or microwave, didn’t find that out until my second night. I asked her for extra towels and those were brought pretty quick. The room was super small on the 8th floor compare to the photos I saw online, there literally was only room for 2 people and 1 luggage but at this point it didn’t bother us, we already paid for it and checked in, we can manage (2 adults and 1 child) Day 2, We were woken up to grinding noise and smacking coming from somewhere at literally 7am, constantly smacking and grinding, I wasn’t told about remodeling or fixing stuff or even mention to me at the front desk. When we were about to head out, I double checked the door securing and it didn’t. Opening the door with the key worked but the door locking on its own did not, so we called the front desk and had us wait 10 min on the line, I ended up seeing a housekeeper working down the hall and asked her to call engineer to come to my room, she called him and engineer showed up before the front desk answered. The engineer informed us that I would need to switch rooms so he can put this room out of service. He walked to me to the front desk to assist me with getting a new room, but the front desk people were I wouldn’t say unprofessional but unprepared. Honestly I felt better customer service from the engineer than the front desk agent, he kept informing me I’ll see what I can do for you, I’ll see if I can move you up to a room with a view and honestly that feels nice that he attempted, it shows he cared and was sincere, I knew it wasn’t up to him to put me somewhere but it felt nice that he did that but while he was talking to the front desk agent I kept hearing her say, “we don’t have any rooms” Now someone who works the hotel/casino industry, you never say things like that in front of guests, it paints a very concerning picture in my head. So she advised me to bring my luggage down to the front desk so she can keep them until a room is available, which we did. We brought it downstairs but when we got back down, they seemed unprepared for the amount of checkins or checkout, so the young lady told us, she wasn’t sure they had anymore tags for the luggage but told us she will see if she can find some anyways but doing so, she ends up going back to desk to check in people and left us standing there, not knowing what we should do. 10 min later she finally says we have only 4 left which we took for our luggages, while this is all happening, I’m observing only 2 front agent working and 1 who seems to be a manager not really helping except pulling out some bags from boxes and answering a few questions from other guests. I asked the front desk agent if they will have a room ready for me and she says thing “should”, “possibly”, “more-than likely” have a room for me, how do you think that feels coming from across the country? Not so good but we took a chance at it. When we got back to the hotel that night, they didn’t have a room assigned to us but they did have a room available which is fine, but it would’ve been nice if they had it prepared for me. I asked the gentleman for extra towels and trash bags but did not get them at all that night Day 3, We were yet again woken up to hammering and grinding noise but this time even louder at 7am, again we weren’t told or they didn’t even mention about the construction or renovation or whatever work is being done. Definitely felt the higher you go the more noise there is. Day 4, our last night yet again more noises, couldn’t really sleep before our flight, definitely just wanted to say F*** It and just check out not and see if I can catch an earlier flight. The night before I bought some stuff from their small store and when I asked the manager for a bag, she bluntly said “nah” but couldn’t accommodate me with something rather than an answer. So out loud I just it’s cool I’ll figure it out. So would I recommend people here, yes, would I come back , no…
Read more
Date of stay: November 2021Trip type: Travelled
Helpful
Response from Arthur Cheung, General Manager at Courtyard New York Downtown Manhattan / Financial District
Responded 26 Nov 2021
Dear RSM702, Thank you for sharing your recent experience at the Courtyard New York Downtown. We strive to provide our guests with quality and comfortable accommodations. I am sorry to see that we fell short of exceeding your expectations. Please accept our sincere apologies. I do not want to make any excuses for the mishaps you encountered during your stay. I have shared your feedback with the entire hotel team and used it as a training tool to ensure corrective action is taken to improve the level of service that the Marriott brands are traditionally known for. Once again, please accept my sincere apologies and thank you for sharing your feedback.
Read more
Constant construction starting at 7 am, incompetent front desk staff that does not accomodate your needs. I was excited for my stay in Manhattan, but the experience couldn't have been worse, all for reasons within the control of Marriott. First, the front desk checked me out of my room 20 minutes after checking in. I booked a deluxe, riverview room, yet that reservation was not honored until I raised the issue. At no point was I informed that there was construction that started at 7am every morning. When I raised the issue, the front desk staff lied to my face and told me it was happening next door and they couldn't do anything about it, literally as I watched it going on outside my window. This was an embarrassing attempt at hospitality by one of the world's biggest providers of it, supposedly. After all that, I had to jump through hoops to even get a discount on my room or transferred to another property.…
Read more
Date of stay: November 2021Trip type: Travelled
Rooms
Location
Service
Helpful
Response from Stephen Vaughan, Sales at Courtyard New York Downtown Manhattan / Financial District
Responded 18 Nov 2021
Hi Jason, Thank you for your review. We are so sorry that this had occurred during your stay with us. It's certainly not how we would have wished for your stay to go. We want to ensure that each of our guests needs are met, and that they do get the room type that they had booked. While it's unfortunate that these events did occur, we would like to know more details so that we can utilize this experience as a training point for our associates. While it's certainly no excuse, we have recently had a couple of new associates join our front desk team, so it could have been one of those team members. While we can't be certain without details regarding your stay, we will be reviewing our training and onboarding program, and having in depth discussions regarding room types and differences between them. We do value your feedback on this as it's important that we meet the needs of our customers. If you haven't spoken to him during your time here, feel free to email Ari Grossman, Assistant General Manager at ari.grossman@marriott.com or via phone at 646-928-9003 and we welcome you to discuss with him further in regards to providing further information from your stay, any additional feedback. If your travels do bring you back to the NYC area, we would love to be able to host you again. Warmest regards, Courtyard FiDi.
Read more
PRICE RANGE
US$188 - US$292 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
200
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Courtyard New York Downtown Manhattan / Financial District
Which popular attractions are close to Courtyard New York Downtown Manhattan / Financial District?
Nearby attractions include World Trade Center's Liberty Park (0.2 km), Komnata Quest Manhattan (0.2 km), and Accomplice New York (0.4 km).
What are some of the property amenities at Courtyard New York Downtown Manhattan / Financial District?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard New York Downtown Manhattan / Financial District?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard New York Downtown Manhattan / Financial District?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard New York Downtown Manhattan / Financial District?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Courtyard New York Downtown Manhattan / Financial District?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Courtyard New York Downtown Manhattan / Financial District?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard New York Downtown Manhattan / Financial District located near the city centre?
Yes, it is 0.7 km away from the centre of New York City.
Are any cleaning services offered at Courtyard New York Downtown Manhattan / Financial District?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard New York Downtown Manhattan / Financial District offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Courtyard New York Downtown Manhattan / Financial District?
The staff speaks multiple languages, including English, Spanish, and Chinese.