This room was amazing. Very clean, Friendly hosts and fully stocked. View was amazing. View of the Brooklyn bridge and also freedom tower and lower manhattan. Highly recommended. Will be booking again in the summer.
Enjoyed the service a little pricey - but overall great place to stay. Food was good and best was comfortable! Ambiance was nice and location was good - pier 17 is walking distance overall good place to be at.
I guess my experience was a case of high expectations and disappointment at every turn. I booked a deluxe room through American Express and was asked if I had any requests. I asked for a view of bridge and did get one I suppose if a overlooked the industrial building in front and looked left out a tiny window. I get upgrades, but was not offered here even though I asked. Since I wanted a view, an upgrade would have helped. Oddly, too, you must do indoor dining, but there was only one comfy chair, one robe etc.; my partner is a good sport and took the tiny desk chair. Then the food, which is the only service most visitors would use during covid. We got a cheese plate and wine and the cheese was dumped in a pile on a plate and served with stale bread. Breakfast sadly same lack of presentation AND no butter or jam accompanied the $5 toast basket. We won’t be back here again and I recommend others avail themselves of any number of amazing boutique hotels the city has to offer. …
When I stepped into the room we was both wowed it’s was so nice and home feel it’s was beyond perfect even tho it was only one night it was perfect the room service was like a 5 star restaurant the food tasted amazing the beds was so comfortable everything was literally perfect I highly recommend
Enjoyed our last visit. This visit was great. The hotel is so convenient to south street seaport area and one day all the activities there. Our room wasn't ready so they were kind enough to give an upgraded room. The gentleman running the front desk was excellent. We called for cream for coffee, he brought it instantly. Breakfast was only room service, but It came right on time, and the food was nice and hot. Great place to stay- were there only for one night but will return.
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