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W New York - Downtown

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Traveller (533)
Room & Suite (325)
Dining (60)
Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
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Offers from W New York - Downtown
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Offers from W New York - Downtown
Special Offer: Book Early and Save
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,231)
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All reviewsfreedom towerthe financial districtliving room barwtc siteworld trade centernew yorkwall streetfifth floorbattery parkstay downtownground zerofloor lobbycorner roomlower manhattantrendy hotelstatue of libertyfree coffee
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11 - 15 of 1,097 reviews
Reviewed 4 March 2018 via mobile

Stayed here for a week at end of Jan for work. Selected this location for a change as I usually stay in midtown and found that to be not great. First impressions are of lobby. It was so dark with the low ceiling and wavy...More

1  Thank im666_1999
Response from TeamMarriott, Manager at W New York - DowntownResponded 4 March 2018

Hello im666_1999, Thank you for taking time out of your day to shine a light on your visit with us. Although we were happy to read that you enjoyed our location and comfortable beds, we are so sorry for the disappointment with our dining options....More

Reviewed 22 February 2018

I enjoyed my stay at W hotel downtown. I have been upgraded to a corner room with spectacular city view. Staff were friendly. The hotel provides coffee and tea during specific hours. The bed was extremely comfortable.More

Thank ClareWengNYC
Response from TeamMarriott, Manager at W New York - DowntownResponded 26 February 2018

Hello ClareWengNYC, Thank you for evaluating your stay at the W New York - Downtown. We are thrilled to read you were impressed with the comfort of your well-appointed room and the service provided by our courteous associates. We appreciate you sharing your nice comments...More

Reviewed 17 February 2018 via mobile

I have to start off with the fact that I have always been a fan of the W hotels and have stayed at many of them in different states and countries so this visit was a major disappointment. We chose this location so we were...More

1  Thank Angel_Travel_Bug
Response from TeamMarriott, Manager at W New York - DowntownResponded 18 February 2018

Hello Angel_Travel_Bug, First and foremost, thank you for your loyalty to our hotels. We sincerely apologize for not meeting your expectations. We are known for our outstanding service and attention to detail, so we are sorry for the confusion with bar admission and for your...More

Reviewed 14 February 2018

Really really small room with a view that overlooked construction debris on one side and looked directly into another hotel guest's room looking the other direction. The bathroom and closet doors are like frosted shower doors, so if one person is sleeping and you need...More

1  Thank YesRNo
Response from TeamMarriott, Manager at W New York - DowntownResponded 15 February 2018

Hello YesRNo, Thanks for choosing us and taking the time to leave a review. We are sorry for the issues you had with our Concierge. We aim to give each guest the absolute best service possible and we hate that we fell short. We have...More

Reviewed 24 January 2018 via mobile

The property is massive and has a lot going on but the decor is very dated compared to other hotels of this size. The W has a very specific brand that relies heavily on the color white which gets very dirty easily and makes the...More

Thank Tristan S
Response from TeamMarriott, Manager at W New York - DowntownResponded 25 January 2018

Dear Tristan, Thank you for taking the time to review your stay with us. We are glad you enjoyed the amazing view from your room. Even though our hotel receives high ratings for cleanliness and the overall condition of our rooms, we can appreciate that...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$213 - US$573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#193 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$213 - US$573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#193 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (533)
Room & Suite (325)
Dining (60)
Pool & Beach (1)
Amenities (54)
Business Centre & Event Rooms (2)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Questions & Answers
Ask a question
Rob P
20 February 2018|
AnswerShow all 6 answers
Response from Tristan S | Reviewed this property |
Yes
1
Vote
ciaranholden
20 January 2018|
AnswerShow all 4 answers
Response from Sara_sakflva | Reviewed this property |
Dispute the charge on your CC.
0
Votes
proano82
18 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Of course, definitely high quality.
0
Votes
Room Tips
"The so called "roof top" bar is located on the 5th floor and is fully enclosed"
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"Close to 9-11 Memorial and Museum, and Wall Street"
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"The "14" line is a nice corner unit."
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"Corner room is great"
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