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W New York - Downtown

1,210 reviews
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Traveller (504)
Room & Suite (281)
Dining (63)
Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4.5 Star Hotel
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Offers from W New York - Downtown
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,210)Write a Review
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427
388
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73
34
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427
388
160
73
34
Show reviews that mention
All reviewsfreedom towerthe financial districtliving room barwtc siteworld trade centernew yorkfifth floorbattery parkground zerostay downtownfloor lobbyconstruction noisewall stcorner roomlower manhattantrendy hotelstatue of liberty
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1 - 5 of 1,082 reviews
Reviewed yesterday via mobile

Staff were helpful, had some good recommendations. Room was clean with a great view. The fragrance they used in the room was lovely, my wife wanted a bottle of it to take home. The hotel is right next to the WTC and has good links...More

Thank ciaranholden
Hotel's Favourite
Reviewed 10 December 2017

Well this is a pre review. I am arriving there next Saturday night, for only 1 night. It's a suprise xmas present, on the way to Montreal. Looking forward to exploring all the great features of the hotel, and hopefully a nice quiet room which...More

Thank Jezm0nd
Reviewed 6 days ago

The room was such a pleasant surprise when we arrived and our view was beautiful. Our concierge Teela was exceptional she was very kind, answered all of our questions, gave recommendations for restaurants and she was so helpful with our ride on the subway. Can...More

Thank underwoodcj82
Response from TeamMarriott, Manager at W New York - DowntownResponded 5 days ago

Dear underwoodcj82, Thank you for sharing your wonderful words about your stay at the W New York – Downtown. We are thrilled to read you loved the service provided by Teela & Sabrina made your stay an amazing one. It was our pleasure having you...More

Reviewed 1 week ago

Great location...as many hotels within the hood offer...but this W is just poor in man6 respects. 1. NO food whatsoever...meaning, not even coffee provided...no in room coffee/ tea pot, no room service, no coffee in lobby, 2, Poor SPG recognition... platinum may get you a...More

Thank pgblack
Response from TeamMarriott, Manager at W New York - DowntownResponded 1 week ago

Hello pgblack, Thank you for taking the time to share your thoughts regarding the challenges you have experienced. We were disappointed to read your review, as we pride ourselves on delivering a memorable experience at the highest level of service. We understand that you have...More

Reviewed 1 week ago

Sleek hotel, testament to the W style. Good location, a stone's throw away from the Rector subway station. And Cafe nuovo nearby serves good pastrami. A few steps away from the 911 memorial, and a couple of bars. Nice room, good service. Bed and pillows...More

Thank UFL3
Response from TeamMarriott, General Manager at W New York - DowntownResponded 1 week ago

Dear UFL3, Thank you for being our guest at the W New York – Downtown. It’s nice to know you liked our convenient location as well as your comfortable room. However, your comments indicate areas where we could focus attention to improve our service and...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$167 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Spa Hotel in New York City
#146 Romantic Hotel in New York City
#173 Luxury Hotel in New York City
#176 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$167 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Spa Hotel in New York City
#146 Romantic Hotel in New York City
#173 Luxury Hotel in New York City
#176 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (504)
Room & Suite (281)
Dining (63)
Pool & Beach (1)
Hotel & Grounds (438)
Bathroom (27)
Business Centre & Event Rooms (5)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Questions & Answers
Ask a question
proano82
18 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Of course, definitely high quality.
0
Votes
lisawiscMilwaukee
5 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Don't remember don't think so
0
Votes
Tedwards1991
21 December 2016|
AnswerShow all 4 answers
Response from Dominic W | Reviewed this property |
Most hotels do. Dont bother with it.
0
Votes
Room Tips
"Get a high floor to minimize street sounds"
Read review
"View on to Ground 0 is a must."
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"Rooms 2002, 2003, 2004 2005 offer spectacular views of Freedom Tower and the 9/11 Memorial sites."
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"ask for a room facing the 911 Memorial for a spectacular view...day/night. Room 1402 and 1403 are great!"
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