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Staff were helpful, had some good recommendations. Room was clean with a great view. The fragrance they used in the room was lovely, my wife wanted a bottle of it to take home. The hotel is right next to the WTC and has good links...More
Well this is a pre review. I am arriving there next Saturday night, for only 1 night. It's a suprise xmas present, on the way to Montreal. Looking forward to exploring all the great features of the hotel, and hopefully a nice quiet room which...More
The room was such a pleasant surprise when we arrived and our view was beautiful. Our
concierge Teela was exceptional she was very kind, answered all of our questions, gave recommendations for restaurants and she was so helpful with our ride on the subway. Can...More
Response from TeamMarriott, Manager at W New York - DowntownResponded 5 days ago
Thank you for sharing your wonderful words about your stay at the W New York – Downtown. We are thrilled to read you loved the service provided by Teela & Sabrina made your stay an amazing one. It was our pleasure having you...More
Great location...as many hotels within the hood offer...but this W is just poor in man6 respects.
1. NO food whatsoever...meaning, not even coffee provided...no in room coffee/ tea pot, no room service, no coffee in lobby,
2, Poor SPG recognition... platinum may get you a...More
Response from TeamMarriott, Manager at W New York - DowntownResponded 1 week ago
Thank you for taking the time to share your thoughts regarding the challenges you have experienced. We were disappointed to read your review, as we pride ourselves on delivering a memorable experience at the highest level of service. We understand that you have...More
Sleek hotel, testament to the W style. Good location, a stone's throw away from the Rector subway station. And Cafe nuovo nearby serves good pastrami. A few steps away from the 911 memorial, and a couple of bars. Nice room, good service. Bed and pillows...More
Response from TeamMarriott, General Manager at W New York - DowntownResponded 1 week ago
Thank you for being our guest at the W New York – Downtown. It’s nice to know you liked our convenient location as well as your comfortable room. However, your comments indicate areas where we could focus attention to improve our service and...More
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis
Island to learn about the vital immigrant history of the city.