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Royalton Park Avenue

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Traveller (719)
Room & Suite (378)
Storyboard
Overview
  • Excellent66%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“rooftop pool”(219 reviews)
“gansevoort hotel”(52 reviews)
“exhale spa”(25 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Royalton Park Avenue
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Offers from Royalton Park Avenue
Special Rate: Book Today to Save $$$
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,523)
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2,242 results
Traveller rating
1,450
477
164
84
67
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LanguageEnglish
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1,450
477
164
84
67
Show reviews that mention
All reviewsrooftop poolgansevoort hotelexhale spagrand deluxe roomnew yorkthe empire state buildingtrendy hotelhotel guestsamazing hotelmini barunion squarenyc hotelby nyc standardslocation was perfectsubway stationtimes squareconcierge
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1 - 5 of 2,242 reviews
Reviewed yesterday

The hotel is lovely and has a great location. Our reception was minimal, at best, no review of the property or services. We arrived early and they told us they would get us in a room on the 7th or maybe 9th floor, but we...More

Review collected in partnership with this hotel
Thank KarynJG
Response from Sietse N, General Manager at Royalton Park AvenueResponded today

Hi KarynJG, First, allow me to thank you for allowing us to service you. I deeply apologize that we did not meet your expectations. Your feedback is highly regarded and will be addressed with the corresponding team to ensure we are fit to provide the...More

Reviewed yesterday

This was our first visit to the Royalton but certainly will not be our last. Every aspect of the property, staff, service and amenities was excellent. When the weather was nice we enjoyed lunch and drinks by the spectacular pool and when it rained we...More

Review collected in partnership with this hotel
Thank FreddieBurk
Response from Sietse N, General Manager at Royalton Park AvenueResponded today

Hi FreddieBurk, We are already anxiously waiting for your next stay and another opportunity to shine once more! From my entire team here at the Royalton Park Avenue, thank you for allowing us to service you during your visit to our magical city. Our team...More

Reviewed yesterday

Highly recommend this hotel in NYC. This was our first trip as adults to the city and we decided to stay at the Royalton because of the rooftop pool. We stayed in the Manhattan suite which suited our needs down to the ground and gave...More

Review collected in partnership with this hotel
Thank Matthew C
Response from Sietse N, General Manager at Royalton Park AvenueResponded today

Hello Matthew C, First and foremost, I'd like to express my gratitude for choosing us for your first NYC experience as adults, it's truly a whole new world. The beautiful city offers endless unique experiences and we are thrilled to have been a part of...More

Reviewed 2 days ago via mobile

I really thought this hotel looked good. The lobby, elevators, halls were NOT air conditioned and our room would not cool beyond 78 the first 2 days. After trying to fix 2x it did cool with the addition of a room fan to 74. Mind...More

Thank 155natalieo
Response from Sietse N, General Manager at Royalton Park AvenueResponded yesterday

Dear 155natalieo, Thank you so much for choosing Royalton Park Avenue on your most recent visit to NYC. We regret to hear that your stay was not up to your standards, we deeply apologize for any inconviniences caused. Please know that all your concerns have...More

Reviewed 4 days ago

This is our first time at this hotel and won't return. Service was terrible especially at the pool. The pool attendants just handed you a towel. They don't set up your chair at all. They allow smoking at the pool which is very annoying. Pool...More

Thank mmjj40
Response from Sietse N, General Manager at Royalton Park AvenueResponded 2 days ago

Dear mmjj40, Thank you for staying with us on your most recent visit to NYC! We regret to hear that your stay was not up to your expectations. Please know that all the above stated concerns have been brought up to the appropriate management team...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$308 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in New York City
#29 Business Hotel in New York City
#61 Family Hotel in New York City
#75 Romantic Hotel in New York City
#113 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$308 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in New York City
#29 Business Hotel in New York City
#61 Family Hotel in New York City
#75 Romantic Hotel in New York City
#113 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (719)
Room & Suite (378)
Dining (154)
Pool & Beach (65)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
robhud32
29 May 2018|
AnswerShow all 3 answers
Response from Sietse N | Property representative |
Good afternoon robhub32, we are happy to assist you with these options: Private sedan - $168 (all inclusive) (about an hour) Taxi - $52 + tip/toll & gratuity = $65 average (about an... More
0
Votes
Sarah J
3 May 2018|
AnswerShow all 4 answers
Response from Russ F | Reviewed this property |
They let me do it. The staff is very helpful.
1
Vote
Robert V
24 March 2018|
AnswerShow all 2 answers
Response from Elizabeth P | Property representative |
Dear Robert, Thank you for your interest in the Royalton Park Avenue. Only some of the Manhattan Suites have a Juliet Balcony. We can request one for you. Regards, Liz
2
Votes