We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

West 57th Street by Hilton Club

1,451 reviews
Save
Traveller (197)
Room & Suite (204)
Dining (19)
Overview
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“carnegie hall”(169 reviews)
“time share”(61 reviews)
“owners lounge”(52 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Concierge
Wheelchair Access
4.0 Star Hotel
All hotel details
Offers from West 57th Street by Hilton Club
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,451)Write a Review
There are newer reviews for West 57th Street by Hilton Club
See the most recent reviews
Filter reviews
1,365 results
Traveller rating
855
340
103
47
20
Traveller type
Time of year
LanguageEnglish
More languages
855
340
103
47
20
Show reviews that mention
All reviewscarnegie halltime shareowners loungecentral parkgrand vacationthe russian tea roomsales presentationhgvc ownersgreat locationnew yorkstudio roomtwo blockstimes squarelincoln centerwithin walking distancecolumbus circlethe penthouse
FilterEnglish
Updating list...
231 - 235 of 1,365 reviews
Reviewed 19 December 2016

We have stayed here a number of times, 10+. The location is the best and the hotel has a great breakfast and very nice and comfortable rooms. The proximity to Central Park and subways is very convenient. Carnegie Hall is just up the street and...More

Review collected in partnership with Hilton Grand Vacations
1  Thank samjosef
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 23 December 2016

Thank you for forwarding your kind words regarding our rooms and breakfast. I am delighted to know how pleased you were with our location and the attractions so close to our property. I look forward to welcoming you back in the near future. Best regards,...More

Reviewed 19 December 2016

The Hilton Club on 57th St in NYC is among the best of the Hilton clubs. Excellent location for theater, Central Park, shopping, or just getting away! The staff is always above-average to excellent! While there is no restaurant on-site it is in Manhattan so...More

Review collected in partnership with Hilton Grand Vacations
1  Thank Jan G
Reviewed 13 December 2016

It was the first time we stayed here at 57th street hilton. We travelled with family and it was a nice experience. They have good rooms, service and amenities. They also have rooms for disabled and it was fun staying here especially we always stay...More

Thank Anna C
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 23 December 2016

I am delighted to hear you enjoyed your stay at our hotel. Thank you for your kind words about our property, customer service and hotel amenities. I look forward to welcoming you back on your next visit. Sincerely, Laurie Del Sole General Manager

Reviewed 12 December 2016

Stay here and you'll want for nothing.Staff is excellent. Club Room breakfast and cocktail hour food were unparalleled. Great location. You can't go wrong staying here at any price. My hats off to the entre staff.

Review collected in partnership with Hilton Grand Vacations
Thank totomcg
Reviewed 12 December 2016

We are diamond members, and we get upgrades and late check out. Hilton grand vacations is partly a timeshare, and a salesman told husband that they would honor the diamond privileges. We had a working trip. Come over, said the salesman, and we will take...More

3  Thank tailor001
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 16 December 2016

I want to convey my deepest apologies for the handling of your reservation, which made for an unpleasant situation for you and your husband. At the moment this issue is under review so we can avoid the occurrence you experienced in the future. Thank you...More

View more reviews
PreviousNext
14546474849273
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$337 - US$976 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in New York City
#61 Business Hotel in New York City
#63 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$337 - US$976 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in New York City
#61 Business Hotel in New York City
#63 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (197)
Room & Suite (204)
Dining (19)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Andrea T
13 February 2018|
AnswerShow all 8 answers
Response from HiltonGrandVacations | Property representative |
We have a manager's reception for West 57th Street by Hilton Club owners only.
0
Votes
bailey6203
26 November 2017|
AnswerShow all 6 answers
Response from Kristen O | Reviewed this property |
It’s against fire code for more than 2 people to be in a studio so technically no but I would call them and see if there’s anything they can do!
1
Vote
29 August 2017|
AnswerShow all 7 answers
Response from HiltonGrandVacations | Property representative |
Due to the uniqueness of our HOA, only those who specifically own here at West 57th Street by Hilton Club have access to the lounge and breakfast. Rental guests paying a nightly rate have access to our breakfast as well.
0
Votes
PreviousNext
12345615
Room Tips
"get a room as high as possible. Rooms facing 57th are noisy and construction across the street"
Read review
"dont trust their service."
Read review
"Do not stay in a room at the front if the hotel the road is busy as there is a major crossroads a few yards..."
Read review
"Rear-facing rooms are quieter; front facing rooms are noisier, but some have partial Central Park views, and..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing