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West 57th Street by Hilton Club

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West 57th Street by Hilton Club
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1,264 Reviews from our TripAdvisor Community

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There are newer reviews for West 57th Street by Hilton Club
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Showing 1,190: English reviews
Plano, Texas
Reviewed 2 weeks ago

Great stay. Location was perfect. The room was very comfortable. The staff were all very cordial and attentive. The owner's lounge was quite nice. Excellent breakfast and excellent early evening happy hour. We are looking forward to a return visit!

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank Barbara S
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I appreciate your generous feedback and thank you for your sincere compliments about our location, guestrooms, staff and owner’s lounge. I look forward to your next visit with us. Best regards, Laurie Del Sole General Manager

Tucson, Arizona
Reviewed 2 weeks ago via mobile

This is a membership club like the Phillips club in New York City. You can stay here when the owners are not using it. It's a great value the rooms are modern, simple and clean, some have kitchens and it includes a wonderful breakfast buffet in the owners lounge on the second floor everyday included in the price. The gym...

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Thank FinnieF
Chicago, Illinois
Reviewed 2 weeks ago

We could not ask for a better location, accommodations and staff. Everything was top shelf and we are looking forward to repeating this great experience in the near future. Room was modern, spacious, and had plenty of space for all our things. The staff answered all our questions and gave us some great options we did not think of.

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank mom_renee1
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking a moment to write a review of our hotel and location. I am pleased to hear how much you enjoyed your time with us and look forward to welcoming you back in the near future. Best regards, Laurie Del Sole General Manager

Reviewed 2 weeks ago

Extremely close to everything in Manhattan. Central Park, Times Square, Museums, restaurants, shopping. BUT Unprofessional front desk staff. Tiny lobby, weird room design with bathroom "see-through" wall and light that illuminates room from bathroom? Why? Check-in was 2 hours later than 4 pm check-in and our bags were not take to our room even then. Had to tip the Concierge...

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank U6518QPjuliec
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to share your feedback with us and your kind words about our convenient location. We value your opinion and welcome your comments and concerns. I regret, however, the fact that you encountered inadequate behavior with our front desk staff and were disturbed with the modern design of our guestrooms. My deepest apologies for the...

Oakville, Canada
Reviewed 2 weeks ago

While the property is very clean and beautiful, well located with friendly staff... we were left physically shaken from our time share meeting. Not at all worth any incentives. Despite leading out meeting by saying Hilton doesn't let us pressure clients, we were beyond pressured and left feeling abused after declining to purchase the same day.

Review collected in partnership with Hilton Grand Vacations
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Thank Kay P
Vancouver, Canada
Reviewed 2 weeks ago

The stay at this property was great along with the staff and bell service. It's walking distance to Carnegie Hall and other tourists locations. I recommend the 102 W. 57th location to anyone looking to visit NYC.

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank michaelwL1039CB
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know how delighted you were with our property. I hope to have the opportunity to welcome you back when your plans bring you to New York City once again. Best regards, Laurie Del Sole General Manager

Reviewed 2 weeks ago

The location is great and the staff does everything to make your stay perfect. The rooms are quiet and clean and very modern. We enjoyed our stay and will be back. The hotel is small and that makes it really nice

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank Jackie S
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Many thanks for your wonderful praises about our location and guestrooms. I am so pleased you enjoyed your stay with us and the warm greetings received from our staff. I look forward to your next visit. Sincerely, Laurie Del Sole General Manager

Poughkeepsie, NY
Reviewed 2 weeks ago

Revolving door entrance broken; decorated with yellow crime scene tape. Welcome!! One of two elevators inoperable. Operating elevator stops at every floor. Feel free to use the service elevator! Two night stay earned two separate sales invitations. Buy! Spend! Gimme gimme! The early 10 AM check out time is the same time the breakfast ends. Thanks for coming now hurry...

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Thank DrSGPrice
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to evaluate our property. I am sorry for the unfortunate occurrences and inconveniences you experienced during your stay. I hope we have the opportunity to better serve in the near future. Sincerely, Laurie Del Sole General Manager

NJ
Reviewed 3 weeks ago

I specifically waited 4 months from our last stay at W57, as it is known, to write this review because I was concerned that my laudatory comments in my previous reviews of this luxurious condo/hotel had been unduly colored by having written them immediately after returning from our stays there, and that this glow would fade after having been home...

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2Thank LWL3333
Dundas, Canada
Reviewed 3 weeks ago

Great time in NYC with family in January. The staff was amazing. Very helpful in accommodating our requests. Our accommodations were great. Very modern. Staff was very helpful in getting fresh towels during our stay when requested. Great Job!

Review collected in partnership with Hilton Grand Vacations
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Thank walbano

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Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 

Additional Information about West 57th Street by Hilton Club

Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €328 - €494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your West 57th Street by Hilton Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City
Hotel Style:
#52 Luxury Hotel in New York City
#62 Business Hotel in New York City
#64 Romantic Hotel in New York City
#89 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from West 57th Street by Hilton Club staff and other travellers.
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Questions? Get answers from West 57th Street by Hilton Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the room that faces the other buildings behind.”
 of 5 bubbles tripplanner001, 16 Feb 2017 | Read review
“ask for an interior room. street noise in the front should be avoided.”
 of 5 bubbles BigNaughty, 15 Feb 2017 | Read review
“Higher rooms and rooms facing the rear of the hotel are quieter.”
 of 5 bubbles LWL3333, 29 Jan 2017 | Read review
“rooms on south face a "courtyard" formed by several other buildings; no view but quieter. Rooms on the north side face West 57th Street.”
 of 5 bubbles dano5659, 10 Jan 2017 | Read review
“I think you can't go wrong with any room.”
 of 5 bubbles tweety3380, 30 Dec 2016 | Read review
5 of 5