We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/12/2017 5/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Lotte New York Palace

    455 Madison Avenue, New York City, NY 10022-6845
    (646) 681-7226
    Hotel website
    Save
    Lowest prices for your stay
    4/12/2017 5/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (1074)
    Room & Suite (699)
    Dining (68)
    The Towers at Lotte New York Palace
    1,144 reviews
    #11 of 469 hotels in New York City
    0.01 km
     
    Omni Berkshire Place
    4,021 reviews
    #95 of 469 hotels in New York City
    0.1 km
     
    Warwick New York
    4,452 reviews
    #110 of 469 hotels in New York City
    0.5 km
     
    New York Hilton Midtown
    10,564 reviews
    #326 of 469 hotels in New York City
    0.6 km
     
    Overview
    • Excellent64%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “pomme palais” (115 reviews)
    “cathedral view” (64 reviews)
    Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    4.5 Star Hotel
    All hotel details
    Offers from Lotte New York Palace
    Special Offer: UP TO 25% OFF
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all New York City hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "80528ee62bcf4373ac89d490513d5645", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":126260,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":12,"year":2017},"checkout":{"day":5,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"80528ee62bcf4373ac89d490513d5645","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Lotte New York Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgwNTI4ZWU2MmJjZjQzNzNhYzg5ZDQ5MDUxM2Q1NjQ1IiwiQUlLIjoiZTk2ZmUwNjNhOTdmNDE0Y2I5MjAwNjcxZjJhMDU0N2IifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/12/2017", "checkOut": "05/12/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,566)
    There are newer reviews for Lotte New York Palace
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 3,040 reviews

    Reviewed 2 weeks ago via mobile

    I have not a single negative thing to say. Beautiful property. Great view (room 4202 in The Tower). Comfortable bed. Clean room. Friendly staff. Great location. Room service food was excellent. Book it!More

    Thank Awildita
    Response from nypalace, General Manager at Lotte New York PalaceResponded 1 week ago

    Dear Awildita, Thank you for sharing your review. I am very pleased to hear about your great stay with us, from the friendly staff to your excellent dining experience with our In-Room Dining. I would love to have the opportunity to welcome you back on...More

    Reviewed 2 weeks ago via mobile

    I was in town from LA visiting my corporate HQ with three clients and we all stayed at The Palace. It’s so well located and the property has that authentic New York character. I have always found the staff to be professional and welcoming and...More

    Thank Ryan D
    Response from nypalace, General Manager at Lotte New York PalaceResponded 1 week ago

    Dear Ryan D, Thank you for taking the time to share your review of your stay. I am delighted to hear that you and your clients had a great stay with us during your visit to New York City. Whether you’re travelling for business or...More

    Reviewed 2 weeks ago

    My mom and my aunt took me to New York City for my 16th birthday. My mom said we were staying in a nice hotel, but I had no idea it would be this nice! The hotel was gorgeous, our room was spacious and clean...More

    Thank Kylie113
    Response from nypalace, General Manager at Lotte New York PalaceResponded 1 week ago

    Dear Kylie113, Thank you for sharing your review. It brings me great joy to hear about your magical birthday experience during your stay with us. I am so happy that we were able to acknowledge your occasion and the personal birthday wish from Martin. I...More

    Reviewed 2 weeks ago

    The location is excellent, rooms are confortable and clean. The hotel itself is beautiful, especially the breakfast room. We received a 50$ credit per night per room. The breakfast can be extremely expensive if you don't go by the standard breakfast (continental, american etc...) One...More

    Thank Lucien69
    Response from nypalace, General Manager at Lotte New York PalaceResponded 1 week ago

    Dear Lucien69, Thank you for taking the time to share your review with us. I am pleased to hear about your great stay with us, from our prime location to your comfortable and clean room. We have several hotel packages and promotions available for our...More

    Reviewed 2 weeks ago

    What a fabulous way to spend my daughter's 16th birthday! We had a perfect weekend at the Palace Hotel. Everything was perfect, from the quick and friendly check in to the helpful check out. We weren't ready to leave the city at check out so...More

    Thank Jody B
    Response from nypalace, General Manager at Lotte New York PalaceResponded 1 week ago

    Dear Jody B, Thank you for your fantastic review. It brings me great joy to hear about your fabulous stay with us for your daughter’s birthday weekend. We love celebrating special occasions and creating memorable experiences with our guests. The sweet indulgences in Pomme Palais...More

    The Towers at Lotte New York Palace
    1,144 reviews
    #11 of 469 hotels in New York City
    0.01 km
     
    Omni Berkshire Place
    4,021 reviews
    #95 of 469 hotels in New York City
    0.1 km
     
    Warwick New York
    4,452 reviews
    #110 of 469 hotels in New York City
    0.5 km
     
    New York Hilton Midtown
    10,564 reviews
    #326 of 469 hotels in New York City
    0.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$263 - US$890 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in New York City
    • #54 Family Hotel in New York City
    • #69 Luxury Hotel in New York City
    • #71 Business Hotel in New York City
    • #82 Romantic Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 909
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Cancelon and getaroom.com so you can book your Lotte New York Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • New York Palace Hotel ,
    • New York City Palace Hotel ,
    • Palace Hotel New York ,
    • Palace Hotel Nyc
    Add Photo Photos
    Traveller (1074)
    Room & Suite (699)
    Dining (68)
    Pool & Beach (1)
    Hotel & Grounds (804)
    Bathroom (30)
    Business Centre & Event Rooms (20)
    Family and Play Areas (5)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Omni Berkshire Place
    4,021 reviews
    .14 km away
     
    The Towers at Lotte New York Palace
    1,144 reviews
    .01 km away
     
    Warwick New York
    4,452 reviews
    .54 km away
     
    Nearby Restaurants
    Maloney & Porcelli
    665 reviews
    .09 km away
    Isadoras Cafe
    195 reviews
    .11 km away
    Fresco by Scotto
    357 reviews
    .12 km away
    Pomme Palais
    155 reviews
    .05 km away
    Nearby Attractions
    St. Patrick's Cathedral
    10,094 reviews
    .10 km away
    Saks Fifth Avenue
    468 reviews
    .17 km away
    St. Patrick's Old Cathedral
    184 reviews
    .13 km away
    Godiva Chocolatier
    65 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Emma R
    23 November 2017|
    Answer
    Response from kramer01 | Reviewed this property |
    I did not use the hair dryer. I did look at it and it looked like the typical hotel dryer. I think you should pack your own!
    0
    Votes
    Patti K
    25 October 2017|
    AnswerShow all 3 answers
    Response from RKVancouver | Reviewed this property |
    I spoke with Isabel and was more than impressed by her attitude and helpfulness. She is really well-suited to her job and very capable.
    0
    Votes
    guessgirl
    17 October 2017|
    AnswerShow all 2 answers
    Response from Ellen F | Reviewed this property |
    Ditto. Parking is not free... and yes there is valet services.
    0
    Votes
    Room Tips
    "Our room had the view of St. Patrick's! WOW!"
    Read review
    "Cathedral view, corner room."
    Read review
    "Ask for Cathedral view"
    Read review
    "view of the Cathedral"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing