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Hilton Garden Inn New York/West 35th Street

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Traveller (1293)
Room & Suite (753)
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Certificate of Excellence

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Location
Cleanliness
Service
Value
Certificate of Excellence
Newly renovated rooms and suites at an ideal Midtown Manhattan location! Hilton Garden Inn New York/West 35th Street is just steps from some of New York City's best attractions including the Empire State Building, the world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping, Madison Square Garden/Penn Station, as well as many restaurants and nightlife. The hotel is walking distance to all major subway lines and is located near the Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and NYC airports. The hotel features 298 contemporary guestrooms each equipped with 32-inch LCD TV, refrigerator, microwave, safe, coffeemaker, desk with ergonomic chair, and complimentary WiFi access. Other amenities include 24-hour Fitness Center, the Garden Grille (open daily for breakfast), lobby lounge, room service and a 24-hour convenience mart (The Shop). The hotel is 100% non-smoking and self-parking is available.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
571Restaurantswithin 0.5 km
105Attractionswithin 0.5 km
5,760Reviews
1,520Photos
150Q+A
100Room tips
Traveller rating
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  • 371
  • 76
  • 71
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Popular mentions
Great location, friendly, professional staff. Internet not always dependable, needed assistance with this twice. Love the digital key. Room was clean and efficient. Would definitely stay again when in Manhattan.
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Review collected in partnership with Hilton Garden Inn
Response from HGI35, Public Relations Manager at Hilton Garden Inn New York/West 35th Street
Responded 2 days ago
Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We'd love to share an even better experience with you, so please let us know how we could've made your stay with us a perfect 5/5 experience. Thanks again and have a great day!
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Hotel's Favourite
Just returned from a long weekend. We are Hilton Honors Gold members and were offered an upgrade and breakfast tickets without asking. When there was a problem with a too-soft mattress after the first night, a similarly situated room with a view with a newer mattress was
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Review collected in partnership with Hilton Garden Inn
Response from HGI35, Public Relations Manager at Hilton Garden Inn New York/West 35th Street
Responded 4 weeks ago
Thanks for the 5/5 review, drrusl! It's wonderful to hear you had a great stay with us! We're thrilled you appreciated our friendly service and comfortable rooms, along with our convenient location. That's what we like to hear! We look forward to welcoming you back soon for another excellent experience!
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Clean, well appointed and very comfortable hotel in a convenient location. Good beds and internet. Friendly staff and great views of Empire State Building. Usually stay here once a year and will continue to do so.
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Review collected in partnership with Hilton Garden Inn
Response from HGI35, Public Relations Manager at Hilton Garden Inn New York/West 35th Street
Responded 2 days ago
Thanks for the lovely review, Rebecca! It's great your time with us was so pleasant! We strive to offer top-notch service and convenience for our guests. We're happy you enjoyed our clean and comfortable rooms so much! We're always looking to share a perfect 5/5 rating with our guests. If there's anything we can do to improve for your next visit, please let us know! We look forward to sharing an even better experience with you soon! Have a fantastic day!
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Just got back from a 4 night stay. This is my 4th time staying there. The Hilton Garden Inn West 35th St is my Go To Hotel when staying in NYC. Staff are friendly. Drew was very helpful with getting us a great room!! Felix was also very helpful when I had to book an extra night
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Response from HGI35, Public Relations Manager at Hilton Garden Inn New York/West 35th Street
Responded 2 days ago
Thanks for the glowing review, lw420B! We're thrilled you had such an amazing time with us! It's wonderful you appreciated our friendly and helpful service, along with our prime location! We look forward to hosting you again soon for another memorable and relaxing experience!
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Check-in was almost a problem but it was fixed quickly. We stayed one night but I stay here every time I go to New York and have never had a problem before. It's located near everything and the subway is right out the doors of the hotel!
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Response from HGI35, Public Relations Manager at Hilton Garden Inn New York/West 35th Street
Responded 4 days ago
Thanks for the perfect review! We're happy to hear you had a great stay with us! It's wonderful you appreciated our convenient location and proximity to many exciting attractions. We look forward to welcoming you back soon for another excellent experience!
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123456151
As everyone has already say that Request the rooms close to your room or you cloud add beds. They sure has a large rooms. It's trusted hotel You can count on them. Then there is always you could use the room phone Kinda of old school because now in these days everyone uses their own cell phone. But still there are phone!
1 vote
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For one night's room at $459, the taxes were: NEW YORK CITY ROOM TAX $26.96 NEW YORK STATE SALES TAX $40.72 CITY OCCUPANCY TAX $2.00 JAVITZ CENTER STATE TAX $1.50 This works out to be about 15.5% taxes. I should add that the room rate was very high because this stay was during the Holiday season in December.
0 votes
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Yes. They did s pretty big renovation. Tv, and beds are new. Not sure about carpet but I think it’s new too.
1 vote
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Not sure. we booked a taxi
0 votes
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It was about $20 per person. They have made to order omelets, make your own waffle stations, pastries, fruit, oatmeal, yogurt & bacon/sausage. They have employees that will bring you coffee. It was very convenient and the staff was very friendly.
1 vote
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12345630
"High floor for a good view"
"Rooms facing the Empire State Building are a bit larger"
"The city view of the Empire state building was amazing!"
"request room with view of empire state building. Across from Macy's Herald Square"
"The heat works fast and is hot!!!!! January 2019"
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12345620
PRICE RANGE
US$156 - US$450 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn new york west 35th hotel new york city
LOCATION
United StatesNew YorkNew York CityTenderloinKoreatownMidtown WestGarment DistrictMidtown
NUMBER OF ROOMS
298
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