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Ace Hotel New York

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Traveller (867)
Room & Suite (666)
Dining (65)
Overview
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20 West 29th Street at Broadway, New York City, NY 10001-4502 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Reviews (1,904)
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1,556 results
Traveller rating
721
532
175
82
46
Traveller type
Time of year
LanguageEnglish
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721
532
175
82
46
Show reviews that mention
All reviews stumptown coffee smeg fridge breslin restaurant medium room mini room john dory oyster bar opening ceremony hipster hotel photo booth lobby bar new york cool hotel the empire state building flatiron district barber shop cool vibe
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1 - 5 of 1,556 reviews
Reviewed 2 days ago via mobile

I booked a 2 bed room at the top floor to spend a lovely 4 day weekend with my wife and 8 year old doughter. I have been a few times at the ACE and have really enjoyed my stay. Amaized how they could put...More

1  Thank pablo474
Reviewed 5 days ago

I am writing this review while staying at the Ace Hotel in NYC on a 4-day business trip. I come to lower Manhattan often for work and usually stay at the far better Walker Hotel, but on this trip it was fully booked. Unfortunately, the...More

Thank ChrisXL
Response from Christina D, Front Office Manager at Ace Hotel New YorkResponded 4 days ago

Hello Chris - Hope you are doing well. Thank You for reaching out about the stay so far. I hope that you are still will us and will give Myself, The Ace Team and Breslin a chance to make this up to you. I would...More

Reviewed 1 week ago

The ACE hotel in NYC is perfectly located in Manhattan. Whether you're taking the subway or going on foot, it is easy to get everywhere you want to be. The concierge service is top-notch. They took fantastic care of my wife and I with all...More

Thank David P
Response from Alex P, fda at Ace Hotel New YorkResponded 3 days ago

Hello David, Thank you so much for the lovely review. We're glad you enjoyed your stay. Hope to see you again soon! Best, Alex and the Staff of Ace Hotel New York

Reviewed 1 week ago via mobile

I was surprised by the many positive reviews for this place. I agree that the staff was friendly and the beds were comfy, but our room was reminiscent of a poorly decorated dorm room. The dark walls, dark floors, dim lighting and small window created...More

Thank LuvHouston
Reviewed 1 week ago via mobile

ACE’s decor is bold “love or hate” kind. It’s cool, with a clear attitude to please 23-35s with details such as vinyl players and guitars at the rooms. That being said. Service is solid and attentive with comfortable and very well equipped rooms. Location is...More

Thank Alvaro P
Response from Alex P, FDA at Ace Hotel New YorkResponded 1 week ago

Hello. Thanks so much for the review! We're glad to hear you enjoyed your stay. Hope to see you again soon! Best, Alex and the Staff of Ace Hotel New York

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About
Description
Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Spa
Breakfast included
Pool
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
280
Price range
US$202 - US$564 (Based on Average Rates for a Standard Room)
Also Known As
Ace Hotel New York City
Location
United States > New York > New York City > NoMad / Manhattan / NoMad
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
280
Price range
US$202 - US$564 (Based on Average Rates for a Standard Room)
Also Known As
Ace Hotel New York City
Location
United States > New York > New York City > NoMad / Manhattan / NoMad
Photos
Traveller (867)
Room & Suite (666)
Dining (65)
Pool & Beach (1)
Amenities (18)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
zfamilyvacations
2 July 2018|
AnswerShow all 5 answers
Response from Jeff A | Reviewed this property |
I wouldn't say this is the best hotel for teens or families, but there isn't any particular reason they couldn't stay here.
1
Vote
LC4012
23 November 2017|
AnswerShow all 2 answers
Response from elo513 | Reviewed this property |
I believe they do offer an umbrella borrow service although I have only ever used it at another Ace property.
1
Vote
Heather F
23 August 2017|
AnswerShow all 3 answers
Response from Christina D | Property representative |
Hello Heather - I hope that you were able to book your stay with us. All of our rooms at the hotel have TV located in them along with complementary wifi, movie selection and cable.
0
Votes
Room Tips
"Choose a courtyard room so at least it's somewhat quiet when you have to open the window."
ChrisXL
5 days ago
Read review
"Rooms in the Attic are the place to be. Quiet, spacious, and comfortable."
I2825GMdavidp
1 week ago
Read review
"Queen room on platform bed"
maeganholt0
2 weeks ago
Read review
"Speak with the front desk about what kind of stay you are having, business or leisure."
575conorl
4 weeks ago
Read review
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