We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton New York Manhattan Times Square

Save
Share
60 West 37th Street, New York City, NY 10018
12 people are viewing this hotel
Booking.com
US$193
View deal
Expedia.com
US$189
View deal
Hurb
US$159
View deal
TravelocityUS$189
Hotels.comUS$189
PricelineUS$193
View all 19 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (567)
360
Panoramas (3)
Room & Suite (235)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#312 of 520 hotels in New York City
Location
Cleanliness
Service
Value
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access, daily $30 food and beverage credit, and daily $15 self-parking credit. Welcome to Embassy Suites by Hilton New York Manhattan Times Square. Soaring 39 stories, the hotel is the place to see and be seen, with a glass façade offering supreme views of the iconic New York City skyline. Corporate travelers are near Ernst & Young, IPG, Morgan Stanley and it's a quick walk to Times Square, the Empire State Building and 5th Avenue shopping. Penn Station and Grand Central Terminal are 0.7 miles away for an easy commute to LaGuardia, JFK and Newark airports. The hotel's studio suites are elegant spaces, many featuring semi-private living areas with sofa, some with balconies and city views, and all provide complimentary WiFi, a 42-inch HDTV, desk, mini-fridge, microwave and coffeemaker. Enjoy luxury bath amenities to make your stay that much more special.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish

Location

100Great for walkers
Grade: 100 out of 100
503Restaurantswithin 0.5 km
146Attractionswithin 0.5 km
1238Reviews97Q+A100Room tips

Reviews
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 573
  • 296
  • 155
  • 97
  • 117
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Alveada wrote a review 23 Jan
Trinidad3 contributions
Spent 4 days at this hotel with my family in Jan 2023 - after it was highly recommended by a friend. We did not regret our stay here Excellent Service Superb Breakfast Location excellent Clean and Sanitized Hotel Staff helpful and Friendly
Read more
Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
devilcruz13 wrote a review Aug 2021
Tampa, Florida251 contributions54 helpful votes
+1
Hotel's Favourite
I honestly had a great stay during my 3 day visit to the city. I had a great room 2416 that faced south with a great view of the Empire State Building. The floors of the room were a bit dusty but everything else in the room to include the lobby and common areas was very clean and comfortable. My digital key popped up on my phone around noon so I was able to go straight to my room early and start my day. The lady from housekeeping was in the hall and I asked her for extra towels and she was happy to help. However, I could tell she looked EXHAUSTED. I know hotels across the country are short staffed so when I see that they are still managing to keep the place clean I appreciate it. I was sure to leave a tip. I had issues with my digital key working in the elevator and the front desk staff were very nice and courteous to me. Overall I had a wonderful stay and will make this my go to hotel the next time I'm in the city. Clean and quiet, great location and friendly staff.
Read more
Date of stay: August 2021
Rooms
Location
Service
Room Tip: Ask for south facing room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
Helpful
Share
Response from Coral Castillo, Guest Services / Front Office at Embassy Suites by Hilton New York Manhattan Times Square
Responded 25 Aug 2021
Dear devilcruz13, Thank you for your feedback!! . Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. We hope you can return soon to have another wonderful stay. Regards, Coral Castillo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunshine716 wrote a review 19 Jan
Buffalo, New York13 contributions2 helpful votes
Hotel is conveniently located in midtown. Staff is very warm and welcoming. Spa water in the lobby was a nice touch. Hotel was pretty quiet overall with no issues. If souvenir shops are your thing there are a bunch of them close by on 6th Ave. On the minus side - Wasn’t provided with any in-room information about amenities and found out after a long day away that you only get housekeeping if you request it, a trend billed as “green” but really only green in terms of saving money for Hilton by skimping on services. I miss having a freshly made bed and clean bathroom every day when i stay in a hotel but it’s now the norm that it isn’t done. You’re also not allowed to eat at the bar if you have food delivered, even after paying $20 for a vodka tonic (have to order hotel food). I’d prefer a few complimentary bottles of water in the fridge over a free breakfast I never eat or a social I am never back from work in time for, just a suggestion for guests that prefer it. Room was fine for one person but the bathroom is teeny tiny and the coat closet is in the bathroom, a first for me even in NYC.
Read more
Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 6 days ago
Thank you so much for your positive feedback. We are glad we were able to provide you with the excellent service you deserve. We also want to apologize for the inconvenience you were cause or any information that was not relayed to you. We will address this directly with our staff and prevent from happening again in the future. We hope to see you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niamh B wrote a review 19 Jan
Alvesta, Sweden57 contributions60 helpful votes
The hotel was nice and the location was really great but the staff were not great hence the rating. The food was good and you can have en egg to order which was really nice start to the day. Another great thing was that you get to use your 'resort' tax money in their snack bar. Everything was overpriced but least you get to use it. The room was a bit on the small side as we had 2 big bags but apart from that it was fine. Really nice view. The issue we had at the hotel was the fire alarm went off 3 times during our stay with no explanation from the hotel to us why. It also happened at around 2:00 am. This first time if happen we were so scared as we lived really high up. After 3-4 minute the fire brigade arrived and left soon after. We had no clue if we needed to leave our room. We were very scared. We asked the reception the next day and they just dimissed us as it was nothing that we had been woken up so early and it was a false alarm. This happened 2 more times , so 3 times total. Reception never even said sorry. We were informed it was probably someone smoking in their room but the ones we spoke to didnt seem to care . I would not come back to this hotel as the reception staff didnt care less. The door guy was really nice and helpful.
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 1 week ago
We are very sorry for this inconvenience. We truly apologize for this type of service as this is not the service we work on to provide to any of our guests. We will address these issues directly with our staff and prevent from happening again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CheryleD wrote a review 17 Jan
Washington DC, District of Columbia12 contributions
Latesha provided the warmest southern hospitality ever! She made quite a positive impression during our check-in, making sure we had everthing we needed and set the tone a our wonderful hotel stay. I will return to this property for my summer visit.
Read more
Date of stay: January 2023
Rooms
Location
Service
Room Tip: Loved the USB ports in the room. I was beside the elevator but didn't hear it ever!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 1 week ago
Thank you so much for your positive feedback. We appreciate your stay and hope to see you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mkgarc wrote a review 16 Jan
Round Rock, Texas6 contributions1 helpful vote
The staff at this hotel are friendly and helpful in every way. From the reception to the breakfast buffet, we felt welcomed and appreciated. Upon check-in, Latesha Negron welcomed us and made sure we had a room with a wonderful view of the Empire State Building. Thank you for your kindness Latesha ! :) this was our second stay here in one year and we will be back !
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 1 week ago
Thank you so much for your positive feedback. We are glad we are able to provide you with the service you deserve. We appreciate your stay and can't wait to see you back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jax13 wrote a review 15 Jan
Baton Rouge, Louisiana2 contributions
Vanessa at the front desk is THE BEST employee Hilton has I’m convinced. I travel a lot for work and she handled a complicated, multi check in date, with 2 rooms flawlessly. Everyone who worked here was very attentive, helpful, and nice! I can’t tell you how much this elevated my experience for the better, right away! Bravo to you all!!! This hotel is in a great location, breakfast is on point and a nice glass of free wine in the evening is awesome too! Will be back for sure, especially if Vanessa is working
Read more
Date of stay: January 2023Trip type: Travelled with friends
Room Tip: Tip is to go early for the perks!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 1 week ago
Thank you so much for your positive feedback. We are glad we are able to provide you with the service you deserve. We appreciate your stay and can't wait to see you back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blanche P wrote a review 14 Jan
January 12, 2023 We are Embassy Suites hotel regular customers and fans. This week we vacationed at the Embassy Suites by Hilton New York Manhattan Times Square at 60 West 37th Street. My husband is a pretty big person and is 6.6" tall. With our luggage it was very difficult for us to move around the room. We decided we would check to see what hotels in the area were available with more space. First, I thought I would go down to the front desk, explain our situation and inquire if there were room options before we checked into other possible hotel space in the Times Square area. I would like to commend your employee named Rasheeda who immediately provided us with a couple of room options. Her customer service was excellent. We appreciate her kindness and concern for us. We wanted to let you know what an exemplary employee you have in Rasheeda. Please commend her for us. Also we wanted to commend the bellman named Deni (Dinu) who helped us with online tickets for several New York tours and answered our many questions. We decided to extend our stay an additional night and signed up online for the stay. We were told there was no record of our online stay request and were helped by your front desk manager named Ken or Kevin to resolve the additional stay request. The breakfast buffet in the hotel was excellent. Great omelets! In essence, we are proud to be customers of the Embassy Suites and appreciate the excellent customer service shown to us by these 3 excellent employees. You have much to be proud of. Embassy Suites will always be our first choice when looking for a great hotel. Sincerely, Mrs. Blanche Parks Jones & Darryl Jones Topeka, Kansas
Read more
Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Rooms are smaller than usual.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 1 week ago
Thank you so much for your positive feedback. We are glad we are able to provide you with the service you deserve. We appreciate your stay and can't wait to see you back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isabelle wrote a review 14 Jan
2 contributions
Booked this trip for my birthday and We arrived at the hotel early at 2 PM and didn’t expect to be able to check in yet but Janiah at the front desk was so kind and could get us in early, she also gave us extra candy and a room with an amazing view!! Would definitely stay again! Janiah made my birthday better!
Read more
Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 1 week ago
Thank you so much for your positive feedback. We are glad we are able to provide you with the service you deserve. We appreciate your stay and can't wait to see you back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brendan Osorio wrote a review 12 Jan
San Marcos, Texas1 contribution
We had a great time staying here! The location was close to so many cool places and Adam was incredibly kind and helpful with our bags as we arrived as well as when we left. The breakfast in the morning was great too. Definitely would stay here again in the future!
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Kenneth Aponte, Owner at Embassy Suites by Hilton New York Manhattan Times Square
Responded 2 weeks ago
Thank you so much for your positive feedback. We are glad we were able to provide you with the service you deserve. We hope to see you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$180 - US$357 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
310
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

EMBASSY SUITES BY HILTON NEW YORK MANHATTAN TIMES SQUARE - Now €156 (Was €̶2̶3̶4̶) - UPDATED 2023 Reviews

Frequently Asked Questions about Embassy Suites by Hilton New York Manhattan Times Square
Which popular attractions are close to Embassy Suites by Hilton New York Manhattan Times Square?
Nearby attractions include Manhattan Skyline (0.3 km), Bryant Park (0.4 km), and New York Public Library (0.4 km).
What are some of the property amenities at Embassy Suites by Hilton New York Manhattan Times Square?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton New York Manhattan Times Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton New York Manhattan Times Square?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton New York Manhattan Times Square?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Embassy Suites by Hilton New York Manhattan Times Square?
Conveniently located restaurants include Best Bagel and Coffee, Royal 35 Steakhouse, and Izakaya MEW.
Are there opportunities to exercise at Embassy Suites by Hilton New York Manhattan Times Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton New York Manhattan Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton New York Manhattan Times Square offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Embassy Suites by Hilton New York Manhattan Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton New York Manhattan Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.0 km), World Trade Center Memorial Foundation (5.0 km), and Hamilton Park (3.3 km).