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The GEM Hotel Chelsea

1,279 reviews
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Traveller (250)
Room & Suite (210)
Dining (1)
Overview
  • Excellent35%
  • Very good43%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooms are small”(116 reviews)
“murray's bagels”(18 reviews)
“great location”(213 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,279)Write a Review
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1,122 results
Traveller rating
416
442
153
62
49
Traveller type
Time of year
LanguageEnglish
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416
442
153
62
49
Show reviews that mention
All reviewsrooms are smallmurray's bagelsgreat locationthe high linenew yorkrooftop deckthe penthousethe empire state buildingroom sizehotel roomqueen bedup to datefront desk staffsubway stopfitness centerstreet noisearound the corner
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1 - 5 of 1,122 reviews
Reviewed 4 days ago

This hotel was great for a business trip to NYC. I walked from Penn Station will a roller bag easily. The lobby was bright and clean and the staff was friendly. I didn't get to enjoy the bar or roof deck. The room was small,...More

Thank Lauren G
Reviewed 1 week ago

I stayed at this hotel for two nights for business. I had never been to this part of NYC before so I didn't know what to expect. This part of NYC is lively and safe and the Gem Hotel blends right in. The front desk...More

Thank Jennifer H
Response from Benjamin O, Front Office Manager at The GEM Hotel ChelseaResponded 1 week ago

Dear Jennifer H, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all...More

Reviewed 2 weeks ago

I really liked this hotel. It has a comfortable and friendly vibe. The room met all my needs and most importantly was clean and the bed was comfortable. The neighborhood is great - lots of food choices, close to the High Line and Chelsea Market.More

Thank svo56
Response from Benjamin O, Front Office Manager at The GEM Hotel ChelseaResponded 1 week ago

Dear SVO56, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed 3 weeks ago

Room rates are among the most reasonable in NYC. Rooms are small (but most are in NYC), but very clean and modern looking and lobby is inviting. It's perfect for one or two people - as long as they don't have tons of luggage. The...More

Thank Mary E
Response from Benjamin O, Front Office Manager at The GEM Hotel ChelseaResponded 2 weeks ago

Dear Mary E, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all...More

Reviewed 3 weeks ago

great little GEM in the perfect location, was centrally located to everything i needed , close to great restraints, galleries and other venues. really great staff, clean rooms, nice lines, great toiletries - comfy and stylish lobby. great price. will definitely be back soon. not...More

Thank robertgO2205WH
Response from Benjamin O, Front Office Manager at The GEM Hotel ChelseaResponded 2 weeks ago

Dear Robertg02205WH, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

View more reviews
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123456225
About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$123 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#165 Romantic Hotel in New York City
#208 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$123 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#165 Romantic Hotel in New York City
#208 Business Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (250)
Room & Suite (210)
Dining (1)
Pool & Beach (1)
Amenities (7)
Family and Play Areas (2)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
Nicola P
4 January 2018|
Answer
Response from Anonymous365 | Reviewed this property |
As with most hotels, this depends, almost on the day. Try reaching out to them to see?
0
Votes
Nicola P
4 January 2018|
AnswerShow all 3 answers
Response from Elaine F | Reviewed this property |
They were absolutely fabulous with accommodating us with a late checkout in fact we went way over and they were lovely about it plus they checked our bags while we went for brunch.
0
Votes
Tamer B
18 July 2017|
AnswerShow all 4 answers
Response from pclouds | Reviewed this property |
I would be inclined to go with Queen. But ask if you can see both rooms before you decide if possible to get a better sense before deciding.
1
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123456
Room Tips
"Bring ear plugs and an eye mask."
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"I had to have a room close to the elevator which was a bit noisier. Ask for one at the end of hall if you..."
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"May want to have street view? We had no view, but again..NYC...We were not looking for that for this stay."
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"Ask for a street view - some rooms are 'inside' rooms and we had a view of a brick wall. But who..."
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