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Four Points by Sheraton Manhattan SoHo Village

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Four Points by Sheraton Manhattan SoHo Village
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874 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Reviewed yesterday NEW

The staff is friendly and the front desk is pretty responsive. The beds and bathrooms are descent, but nothing to rave about. Overall the rooms look cheap, but its okay for a quick in and out. The wifi is free, so that's a step in the right direction.

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Helpful?
Thank Lynshan26
Hendersonville, North Carolina
Reviewed 5 days ago NEWvia mobile

Rooms are a bit small and pricey but the location in SoHo is prime. Walking distance to restaurants, shops and more. It is located a block away from our corporate office which is convenient. Friendly staff!

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Helpful?
Thank Chris P
Conroe, Texas
Reviewed 1 week ago

Close to West Village, Greenwich Village and Soho and bus and subway. Close to hundreds of restaurants and designer shopping. Rooms were small but large enough. Very quiet except for hallway. Didn't hear any sounds from other rooms.

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Helpful?
Thank Sevenodds
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to complete a survey in regards to your recent stay at the Four Points by Sheraton Manhattan SoHo Village. I am pleased to see that you enjoyed your time with us, especially the Soho Village location! We look forward to welcoming you back in the near future! Kind regards,

Pattaya, Thailand
Reviewed 1 week ago

Overall a pleasant enough stay at the four points SOHO. Staff were friendly enough, location is superb. Although not smartest or coolest of hotels it is priced accordingly. They're is certainly more attractive hotels within the SPG group in Manhattan. But for the price four points SOHO probably wouldn't be beaten

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Helpful?
Thank Johnjnr19
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to complete a survey in regards to your recent stay at the Four Points by Sheraton Manhattan SoHo Village. I am pleased to see that you enjoyed your time with us, However, we also noticed that there were a few missed opportunities. As we strive to deliver a flawless guest experience, thank...

haywards heath
Reviewed 2 weeks ago via mobile

We were really pleased with the location of this hotel, a short walk to little Italy, Chinatown, west village and all the restaurants and bars they offer. We had a room with two double beds for three of us and although small was just as we expected, the coffee machine was a welcome addition and the beds were comfy. We...

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Helpful?
Thank teacheronholiday
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to complete a survey in regards to your recent stay at the Four Points by Sheraton Manhattan SoHo Village. I am pleased to see that you enjoyed your time with us, especially the friendly staff and the Soho Village location! We look forward to welcoming you back in the near future! Kind...

Atlanta
Reviewed 2 weeks ago

It is a very short walk to Greenwich Village and lots of good restaurants. It is also a short walk to subway stations. We stayed on the 17th floor and had a decent view. The room is very small for a family of four. Also, we were not thrilled with the frosted glass bathroom door. It is pretty see through...

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Helpful?
Thank gina93
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for taking the time to complete a survey in regards to your recent stay at the Four Points by Sheraton Manhattan SoHo Village. I am pleased to see that you enjoyed your time with us, especially the Soho Village location! However, we also noticed that there was a missed opportunity in the room. As we strive...

NYC
Reviewed 2 weeks ago

I have been staying in this hotel for several years and on the whole, despite one or two negative experiences, have found it to be an inexpensive and pleasant place to stay, with a generally helpful staff. I am disabled and had made prior arrangements for an item to be installed in my accessible room. Though I called about it...

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Helpful?
Thank emmagoldman
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello, Thank you for your feedback. This is certainly not the experience we aim to provide our guests and I am truly sorry this happened to you. Our goal is to provide our guests with a welcoming, home-away-from-home, and I am sorry to to hear that we did not properly carry out this promise. Our management team had purchased the...

San Francisco, California, United States
Reviewed 4 weeks ago

This is my regular hotel in Manhattan...about 20 nights this year. You won't be blown away by the venue however it's a consistent experience, the staff is just fine and the rooms, while small, are OK. The room service food is pretty good, and the very small bar is always staffed by friendly types. Considering the location and the overall...

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Helpful?
Thank Chris M
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you very much for your feedback and for your loyalty. Four Points brand is all about the simple pleasures so I am pleased that we are able to offer you a consistent experience each time as well as a home away from home. We look forward to welcoming you back soon. Kind regards,

Reviewed 9 December 2016 via mobile

We are Starwood members and love the chain but were verg dissappointed with our stay and this hotel. We changed rooms two times because of leaks in the ceilings and a small sized room (we were staying a for a week and a half and our suit cases didn't fit). It was the first time we tried a Four Points...

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Helpful?
1Thank Ken A
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your feedback regarding your recent stay. This is certainly not the experience we aim to provide our guests. Our goal is to provide our guests with a welcoming, home-away-from-home, and to hear that we did not properly carry out this promise is very disappointing. Please know that this is not a typical service of our...

Wisconsin
Reviewed 5 December 2016

This was my first stay at this hotel, but I will definitely return when visiting my home office in SoHo. It is right around the corner from my office, a block from a subway station, and within walking distance to a ton of restaurants and shopping. The service is phenomenal. Upon early check in, my room was ready. The rooms...

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Helpful?
Thank wisgirl01
patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village, responded to this review

Hello there, Thank you for your wonderful feedback. I am so pleased to see that you enjoyed your time with us, especially the friendly staff and the Soho Village location. I will be sure to share your comments with the team, especially Jasmine! We look forward to welcoming you back in the near future. Kind regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of the trendy SoHo, Four Points by Sheraton Manhattan SoHo Village is surrounded by lots of great shops, eateries & clubs, and within minutes of the financial center and Little Italy. ... more   less 

Additional Information about Four Points by Sheraton Manhattan SoHo Village

Address: 66 Charlton St, New York City, NY 10014-4601
Region: United States > New York > New York City > Manhattan
Price Range: €117 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Manhattan SoHo Village 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
4 Points By Sheraton Manhattan Soho Village
Four Points By Sheraton Manhattan Soho Village Hotel New York City
Sheraton New York City
Sheraton Manhattan Soho Village
New York City Sheraton
New York City Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Manhattan SoHo Village staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Manhattan SoHo Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from elevators; the rooms on the higher floors seem to be in better shape”
 of 5 bubbles emmagoldman, 29 Dec 2016 | Read review
“Ask for a corner room on floor 16 or higher facing north for a great view.”
 of 5 bubbles 554barryh, 28 Nov 2016 | Read review
“Ask for a higher level floor.”
 of 5 bubbles Stealth_Merchant, 13 Nov 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles bkimball9, 26 Oct 2016 | Read review
“I love the top floors facing North but all the rooms are nice”
 of 5 bubbles 274jacques, 6 Jul 2016 | Read review
5 of 5
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